topic Re: A First For Me From Amazon in Community Chat

A First For Me From Amazon

shaggygirl — Sat, 23 Mar 2019 14:26:55 GMT

An e-mail saying my order was delivered and a photo of it sitting on my front porch. Maybe y'all get those all the time but it was my virgin notice with a photo so I got a little excited!

Re: A First For Me From Amazon

GCR18 — Sat, 23 Mar 2019 14:30:14 GMT

I don't order often from amazon, but haven't seen a picture. I bet they get a lot of it never arrived emails. Wonder if that means they won't replace an item if they have a picture proving it was there.

Re: A First For Me From Amazon

Sunshine Kate — Sat, 23 Mar 2019 14:30:52 GMT

@shaggygirl wrote:
An e-mail saying my order was delivered and a photo of it sitting on my front porch. Maybe y'all get those all the time but it was my virgin notice with a photo so I got a little excited!

I have never gotten that as of yesterday.

So Amazon is saying, "Here's your photo it's been delivered. Too bad if someone steals it off your porch".

Strange, I think.

Re: A First For Me From Amazon

Boehm Collector — Sat, 23 Mar 2019 14:36:40 GMT

@shaggygirl wrote:
An e-mail saying my order was delivered and a photo of it sitting on my front porch. Maybe y'all get those all the time but it was my virgin notice with a photo so I got a little excited!

Hi @shaggygirl ... I have received a couple photos from Amazon of packages on my porch ... but it isn't done on a vast majority of my deliveries.

Re: A First For Me From Amazon

millieshops — Sat, 23 Mar 2019 14:44:28 GMT

@GCR18I don't think it means Amazon won't replace it, but it may deter people who claim a package never arrived from submitting repeat complaints that their packages are not arriving when they really have. Although I know personally know an Amazon customer who was told 3 times that her packages had been delivered when those packages were not at her front door. I know this for a fact because her packages came to my door! (And just recently her Ulta order arrived in my mailbox.)

I think lots of companies are looking for ways to make deliveries more secure and the picture is one of them. As more and more of us add our own security cameras to our properties, maybe there will be less theft overall. I'm hoping.

Re: A First For Me From Amazon

Snowpuppy — Sat, 23 Mar 2019 14:58:45 GMT

I rarely order from Amazon, maybe once or twice a year.

The last order I placed said delivered to porch. I don't have a porch. Never arrived. Seller never responded to inquiry. Finally Amazon issued a refund.

Re: A First For Me From Amazon

momtochloe — Sat, 23 Mar 2019 15:02:05 GMT

I think what I like about this is that sometimes delivery notices can be confusing. I had a friend who received a delivery confirmation but couldn't find the package. The note said something about delivery left on porch but it wasn't on the front or back porch. She finally found it next to her detached garage that didn't have a porch so a picture of where it was left would have been most helpful.

Re: A First For Me From Amazon

haddon9 — Sat, 23 Mar 2019 15:10:45 GMT

We order a lot from Amazon and get deliveries several times a week. For months now I've been getting notifications on my phone as to where my order is....how many stops away and once it's delivered a photo of it by my front door.

I heard once of an Amazon delivery sending the customer a photo of their package by the front door then the delivery person took it after taking the photo. It was caught on the homeowner's camera.

Re: A First For Me From Amazon

IamMrsG — Sat, 23 Mar 2019 15:11:12 GMT

I've been receiving those photos for a while now. I also like the tracking map that shows where the truck is and how many stops there are between the truck and my house.

My first was a phone call from QVC last week. On the day of the ETA, when my order was still "In Process," customer service called to apologize for the delay. !! My order arrived just a few days later.

Re: A First For Me From Amazon

Bird mama — Sat, 23 Mar 2019 15:25:44 GMT

I haven't received a photo yet and I'm thinking it not only proves the item was delivered, it proves the condition of the item when it was delivered.

If UPS or the post office delivers something to me that I've ordered from amazon, I don't have issues. The couple of items that I've received items from what I consider uber delivery people, they have been jacked up.

Re: A First For Me From Amazon

ID2 — Sat, 23 Mar 2019 15:32:37 GMT

You only get a photo when Amazon themselves deliver your package. They delivered something I had sent to my son last week. The notice I got was it was delivered and handed it to customer on porch. Umm no. My son wasn't even home when they left it on his porch.

Re: A First For Me From Amazon

x Hedge — Sat, 23 Mar 2019 15:43:47 GMT

Sam's Club sends me an email saying my order has been delivered.

The first time I got their email, I read it about midnight. It said the time of delivery had been same day, about 10 hours earlier.

That package had sat outside in steady rain for 10 hours!

(To be clear, THEY sent the email at delivery time, I just didn't check emails until bedtime.)

My doofus Fed Ex driver had tossed the package where I'd never see it, rather than following the "Deliver to SIDE DOOR" instructions right in the address label.

Re: A First For Me From Amazon

Zhills — Sat, 23 Mar 2019 15:48:00 GMT

I've never received an email, but I did observe the delivery person taking a photo of the package at my door.

Re: A First For Me From Amazon

NickNack — Sat, 23 Mar 2019 16:04:27 GMT

@shaggygirl I'm pretty sure that means that it was an Amazon truck that delivered it, not USPS, UPS or FedEx. I think I've read about that on these boards.

Re: A First For Me From Amazon

deeva — Sat, 23 Mar 2019 16:05:12 GMT

This happened to me around the holidays.

Re: A First For Me From Amazon

willdob3 — Sat, 23 Mar 2019 16:13:43 GMT

@shaggygirl wrote:
An e-mail saying my order was delivered and a photo of it sitting on my front porch. Maybe y'all get those all the time but it was my virgin notice with a photo so I got a little excited!

@shaggygirl

I’ve only received a photo from Amazon once...maybe because the one I did receive was of my package on a doorstep I’d never seen before! LOL

Re: A First For Me From Amazon

bonnie f — Sun, 24 Mar 2019 00:41:00 GMT

yes its a great idea!! i saw my first pic almost a year ago... such a good idea, they need to make ALL drivers do this.. one time they told me it was delivered and i never got it.. i only have one door they could of left it at... i looked all around my property and nothing... i called and they did send me another one out... but this so such a good idea and it would clear up all of that mess if not getting it!!! love it........ im editing my post lol i just got a package delivered today and they took a pic like i said i wish they always did this!!

Re: A First For Me From Amazon

chrystaltree — Sat, 23 Mar 2019 16:21:35 GMT

I do get text immediately after they leave the package. More often than not now, they leave the package on and sprint back to their car or truck and a few seconds later, I get the text. I can see the front steps from my home office so it's amusing, I see the whole thing in real time. They take a picture of the package with their cell phones but I have never received a copy of the picture.

Re: A First For Me From Amazon

chrystaltree — Sat, 23 Mar 2019 16:26:29 GMT

@Sunshine Kate wrote:
@shaggygirl wrote:
An e-mail saying my order was delivered and a photo of it sitting on my front porch. Maybe y'all get those all the time but it was my virgin notice with a photo so I got a little excited!
I have never gotten that as of yesterday.

So Amazon is saying, "Here's your photo it's been delivered. Too bad if someone steals it off your porch".

Strange, I think.

I get a text that they left package so it's really a matter of Amazon saying "we left the package, now go and pick it up". It's their way of curtailing people who claim they didn't get their delivery, when they really did. It makes people who try to scam them stop and think. Amazon has great customer service so if a customer says they didn't receive something, they still make it right.

Re: A First For Me From Amazon

DiAnne — Sat, 23 Mar 2019 17:41:51 GMT

I have never received a picture of a delivery but I have received e-mails. I wonder if they are starting this in areas where "package pirates" are a problem?