topic Re: item a lot lower now in Community Chat

item a lot lower now

crawford5153 — Sat, 23 Feb 2019 19:51:25 GMT

My friend just got a pretty omega necklace yesterday from QVC wisth the diamond cut beads on it. Today it is a lot less so does she have to return it and order another one to get the lower price? Or if she calls QVC will they just go ahead and refudn her the difference?

Re: item a lot lower now

Equuleus — Sat, 23 Feb 2019 19:53:53 GMT

SHE needs to call for a refund in the difference

Re: item a lot lower now

blackhole99 — Sat, 23 Feb 2019 19:56:56 GMT

Call customer service and tell them you will send it back if they don't give you the lower price. I have a feeling they will credit your account for the difference, this has happened to me before too with jewelry.

Re: item a lot lower now

Bri369 — Sat, 23 Feb 2019 19:59:01 GMT

Either call Customer Service or use Live Chat and ask for a price adjustment.

Re: item a lot lower now

seaBreeze — Sat, 23 Feb 2019 20:03:13 GMT

QVC honors price reductions within a certain time frame so your friend will have no problem.

I had a similar issue and the Q simply credited my credit card.

Re: item a lot lower now

GCR18 — Sat, 23 Feb 2019 20:50:49 GMT

You have 30 days from the day it was purchased.

Re: item a lot lower now

sunshine45 — Sat, 23 Feb 2019 20:53:01 GMT

@GCR18 wrote:
You have 30 days from the day it was purchased.

i have always gotten 30 days from the date of when i received the item.

Re: item a lot lower now

biskeefeathers — Sun, 24 Feb 2019 07:34:16 GMT

@sunshine45 wrote:
@GCR18 wrote:
You have 30 days from the day it was purchased.

i have always gotten 30 days from the date of when i received the item.

I thought it was the date received too @sunshine45 .