topic Re: Returning Question-Please Reply in Community Chat

Returning Question-Please Reply

CherryHugs — Sun, 09 Dec 2018 17:53:16 GMT

Do you all return things to the shopping channel using your own label and taking to the Post Office, instead of using the return label?

I think it will cost less for me to do this!!

Thank you~

Re: Returning Question-Please Reply

DiAnne — Sun, 09 Dec 2018 17:56:35 GMT

I am lazy - I use the return label and if it will fit in my mail box I leave it there or I take to a Pony Express office but don't have to wait in line because they have a bin for pre-paid postage.

Re: Returning Question-Please Reply

butterfly123 — Sun, 09 Dec 2018 17:57:33 GMT

@CherryHugs

I use Return Saver. Everything ships FedEx and tracking information is included. A yearly fee for as many items as you would like to return.

Re: Returning Question-Please Reply

kaydee50 — Sun, 09 Dec 2018 18:02:04 GMT

It depend what the item is. If it is a piece of costume jewelry I'm not spending $7 to return it so I will use my own label which will usually cost $2-$3.

If it is a larger item, I would send it using the shopping channels label. I have learned that it is not more expensive and sometimes cheaper than using my own.

Re: Returning Question-Please Reply

Kachina624 — Sun, 09 Dec 2018 18:02:58 GMT

@CherryHugs. Postage rates are so high now that, unless your item is very small like a piece of jewelry, you usually come out ahead using the pre-printed address label. Don't forget, if you pay at the PO to also insure the item.

Re: Returning Question-Please Reply

esmerelda — Sun, 09 Dec 2018 18:06:32 GMT

Case-by-case basis for me. I sually use the return label because it is seldom the case that the postage plus the cost of insurance with my own label will be less than the prepaid label.

Re: Returning Question-Please Reply

KingstonsMom — Sun, 09 Dec 2018 18:13:32 GMT

I never use Q the return label. It takes waaay too long to get there and get credit.

I usually use USPS Priority Mail, which includes $50 insurance, and my return gets there in no less that 3 days and several days after that, I have my credit.

And the tracking is great compared to the label, which can sit in your P.O. for days before it's even picked up and on it's way back.

Most times, it doesn't cost me more than the label, other than maybe $1-$2 and it's worth that to me.

Re: Returning Question-Please Reply

Nightowlz — Sun, 09 Dec 2018 18:15:23 GMT

Your return is processed faster if you use your own label or that's how it has worked for me.

I use the Q return label since they said it is insured. If I have something expensive I would print my own label on USPS or UPS site online.

I either put my packages in my mailbox or give them to the USPS Or UPS driver when I see them.

I receive tracking info from both on my mail & packages so I know when one will be in the area.

I don't use FedEx. They always want me to sign for my packages for some reason.

I'm not going to our Post Office. No Thanks. I would just get mad before I could get out of there. I rather stay at home where I don't have to deal with Stupid if you know what I mean.

Re: Returning Question-Please Reply

GCR18 — Sun, 09 Dec 2018 18:22:28 GMT

I always use the prepaid label. I go to the post office during lunch and get a receipt. Never had an issue.

Re: Returning Question-Please Reply

kjae — Sun, 09 Dec 2018 18:25:02 GMT

Tips-with those exceptions already discussed-using the channel's return label-it takes about 3 weeks for it to get back from Los Angeles to City of Commerce(3rd party who picks up from post office ony about 2 times a week) to Sparks, NV and finally on way to the Q. If you want your refund faster then this is not the way. It is usually cheaper for most items to send with labe. Plus, you are covered if it gets lost. PLEASE--

Always take the time to get it scanned at the counter and a receipt with that tracking number from them. It is worth the time. My daughter handed a computer to the person at the counter and did not get a receipt, thinking that since she handed it to a person she was safe. This was a very nice PO in Laguna Hills CA. It never showed up in tracking or at QVC. Stolen, most likely. QVC was extremely nice and credited it-but there was no record of it ever being taken by PO. All employees are not honest, guys.

Re: Returning Question-Please Reply

patofl — Sun, 09 Dec 2018 18:28:15 GMT

@kjae wrote:
Tips-with those exceptions already discussed-using the channel's return label-it takes about 3 weeks for it to get back from Los Angeles to City of Commerce(3rd party who picks up from post office ony about 2 times a week) to Sparks, NV and finally on way to the Q. If you want your refund faster then this is not the way. It is usually cheaper for most items to send with labe. Plus, you are covered if it gets lost. PLEASE--
Always take the time to get it scanned at the counter and a receipt with that tracking number from them. It is worth the time. My daughter handed a computer to the person at the counter and did not get a receipt, thinking that since she handed it to a person she was safe. This was a very nice PO in Laguna Hills CA. It never showed up in tracking or at QVC. Stolen, most likely. QVC was extremely nice and credited it-but there was no record of it ever being taken by PO. All employees are not honest, guys.

QVC's label includes insurance so they got their money back. Glad it worked out for your daughter.

Re: Returning Question-Please Reply

esmerelda — Sun, 09 Dec 2018 19:20:13 GMT

When I do use the return label, I usually get a receipt from the post office when I drop it off. And often the same day or the next day, I will get an email that tells me my return is on its way. The refunds are generally not long in coming, at least not that I’ve noticed. Timing hasn’t been an issue for me.

Re: Returning Question-Please Reply

January121 — Mon, 10 Dec 2018 00:03:08 GMT

I use the return label that QVC supplies 😊

Re: Returning Question-Please Reply

Drythe — Mon, 10 Dec 2018 04:23:40 GMT

Right now I seem to be having trouble either way.

Things are either arriving slowly, or it is taking longer for the notice of receipt to be sent.

There are some post offices in our area that are still damaged.

Re: Returning Question-Please Reply

Tinkrbl44 — Mon, 10 Dec 2018 07:57:53 GMT

Well, due to the difficulties I've had with returns being too large or too heavy, I rarely buy anything large anymore ... just jewelry and makeup.

I never use the prepaid label, because it just costs too much and takes too long. I feel ripped off.

I learned how to print my own Paypal labels and now do that. I returned a pair of earrings recently. I could have sent them prepaid snail mail for $6.95, but opted for a Paypal label, First Class w/tracking, and it cost me $1.83 ... and was there in 3 days. What's not to like about First Class mail?

Re: Returning Question-Please Reply

FranandZoe — Mon, 10 Dec 2018 09:24:12 GMT

I always use QVC's return label. It's just too easy. I usually get a receipt from the PO. But on items that will fit in a mailbox I've done that and never had a problem.

Re: Returning Question-Please Reply

VaBelle35 — Mon, 10 Dec 2018 10:48:12 GMT

I always use the QVC label. This way I don't have to stand in line at the post office. I've tried using posting online (like you use if you sell something on eBay), but it is not much cheaper.

I find it gets back much faster using the QVC label. I haven't looked at the labels closely in a while, but I think you still have a choice of USPS or UPS to return.

I drop the smaller (jewelry) envelopes in the USPS box outside the post office and take the UPS ones to the UPS store and get a receipt.

I don't buy much that I return, but I do find I am returning more in the last 3 years than I returned in the 20+ before that.

Re: Returning Question-Please Reply

CherryHugs — Mon, 10 Dec 2018 15:03:50 GMT