topic Re: dumb question about food purchase in Community Chat

dumb question about food purchase

marzi 1 — Wed, 07 Nov 2018 14:42:28 GMT

What is the return policy on the food products? Thanks

Re: dumb question about food purchase

x Hedge — Wed, 07 Nov 2018 14:51:15 GMT

Call CS. Tell them whatever the issue is that makes you want to return a food item.

Many times posters have been given refunds without actually returning perishables.

Re: dumb question about food purchase

gizmogal — Wed, 07 Nov 2018 14:53:09 GMT

If you are dissatisfied with a food purchase, you can call customer service and make your compalint. In most cases, your money will be refunded and you are not expected to return the remaining food.

If you start treating the food purchase offerings like a "buffet" for you to try many and then complain about, they will not honor your orders or stop giving refunds.

In general, if a food purchase does not meet your expectations in terms of freshness or appearance or as promoted on a show/described, you will be respectfully refunded.

Re: dumb question about food purchase

brandiwine — Wed, 07 Nov 2018 14:53:14 GMT

Did you just change your mind or is there a problem with the food? I wouldn't be surprised if it falls under the 30 day policy.

Re: dumb question about food purchase

KingstonsMom — Wed, 07 Nov 2018 15:20:14 GMT

ALL QVC products are covered by the extended Holiday return policy (9/22/18-1/31/19), so if you want to order food items to serve for the holidays and they don't meet your expectations at that time, you have until 1/31/19 to call CS about the unsatisfactory order.

Usually, they do not ask for food items to be returned, but as mentioned above by @gizmogal, if you abuse the privilege, they will stop allowing you to order food items and receive a refund.

Re: dumb question about food purchase

marzi 1 — Wed, 07 Nov 2018 19:42:51 GMT

Thank you all for the answers, I hope someone does not abuse the return policy, fair is fair.