topic Re: how long for refund in Community Chat

how long for refund

mormor02 — Wed, 09 Dec 2015 13:35:39 GMT

just wondering how long it takes to receive a refund. I did get confirmation on 12/3 that qvc received my return item but as of today still not credited to my checking account. Can someone answer this

Re: how long for refund

millieshops — Wed, 09 Dec 2015 13:53:20 GMT

I've had my refunds credited to my credit card within a day or two.

I never use a debit card - I believe they work differently, but I'll never know why. Maybe ask your bank how it works for them?

Re: how long for refund

SharkE — Wed, 09 Dec 2015 13:57:42 GMT

They received my item 12-01 They processed it the 8th.

Re: how long for refund

tobes — Wed, 09 Dec 2015 13:58:57 GMT

QVC takes the longest of all the on-line purchases I make. This is why I first look at other on-line retailers for items before going to QVC. That and the fact that lately I have had to sent items back, mostly clothing, that has cost me dearly with the new return policy. My purchases with QVC, unfortunately, have become less and less.

Re: how long for refund

Laura14 — Wed, 09 Dec 2015 14:31:23 GMT

I am sure someone from QVC will answer but just a general rule for everyone as to how most refunds work these days:

Credit cards: Once refunds are actually processed they usually go overnight to a middleman which then distributes the charges/refunds from the various businesses to the different credit card banks for processing back to your card. Normally takes 3-5 business days depending on how fast your own credit card bank is at processing and posting the refund. I can tell you most of our refunds are seen back to the cards in about 2-3 days.

ACH/Bank drafts: These are more complicated. Most businesses choose to wait until the money has cleared your bank account to make sure they actually receive it. They don't want to process a refund without actually receiving the money first because if your payment is rejected due to NSF or an invalid account number, etc, the business is now giving a refund for a payment they never actually got. Receiving a payment from a bank account can take about as long as the actual clearing of a handwritten check. Same thing in giving the money back to you. For this reason, checking account refunds normally take 7-10 business days.

Moral of the story: If you can use a credit card, do it. Faster refunds if you ever need one plus you have more protection under the law as a buyer.

Re: how long for refund

Conniegirl — Tue, 30 Oct 2018 10:32:47 GMT

It takes minimum of 2-3 weeks for refund using credit card and that is been after qvc has received the item. Didn't used to take more than 1 week.

Re: how long for refund

Conniegirl — Tue, 30 Oct 2018 10:33:07 GMT

Re: how long for refund

Anonymous — Tue, 30 Oct 2018 12:17:33 GMT

2015 thread bumped up. Thread closed for commenting.