topic Re: PROGRAM GUIDE HAS LEFT THE PLANET? in Community Chat

PROGRAM GUIDE HAS LEFT THE PLANET?

DS — Tue, 16 Oct 2018 15:07:26 GMT

QVC needs to bring back the weekly program guides. I understand QVC wants to show all three channels, but it is not user friendly to remove the current weekly or future weekly program guides . The QVC website for computers and phones need to be updated allowing shoppers to see the products for the whole week and future weeks. QVC has their programs all planned out for months to a year ahead so share it with the consumers so they can plan too.

Re: PROGRAM GUIDE HAS LEFT THE PLANET?

barb41 — Tue, 16 Oct 2018 15:32:48 GMT

You can access it through the Search box. Not nearly so user friendly and has cut down on my interest.

Re: PROGRAM GUIDE HAS LEFT THE PLANET?

Marp — Tue, 16 Oct 2018 16:09:51 GMT

When I open the program guide it defaults to a daily view with all three channels listed but when I click on the weekly view it defaults to Q with the option of selecting Q2 or Beauty. If I want to see beyond the current week all I have to do is click on the "next week" arrow.

Re: PROGRAM GUIDE HAS LEFT THE PLANET?

loves daisies — Tue, 16 Oct 2018 16:35:06 GMT

How many people have to complain before QVC realizes that this change was not an improvement? I probably miss shows that I would have watched simply because I detest this new format. It is too bothersome for me to raise my blood pressure for. If I happen to catch a show while channel surfing, I will watch, otherwise I'm not watching. Of course, I ALWAYS watch Carolyn and Gary on Tues. morning and Susan Graver on Thurs morning. (Unless they have been pre-empted by seasonal shows.) PLEASE LISTEN TO US AND MAKE THE PROGRAM GUIDE MORE USER FRIENDLY!!!!!!

Re: PROGRAM GUIDE HAS LEFT THE PLANET?

wonderfulworld — Tue, 16 Oct 2018 21:00:36 GMT

@DS wrote:
QVC needs to bring back the weekly program guides. I understand QVC wants to show all three channels, but it is not user friendly to remove the current weekly or future weekly program guides . The QVC website for computers and phones need to be updated allowing shoppers to see the products for the whole week and future weeks. QVC has their programs all planned out for months to a year ahead so share it with the consumers so they can plan too.

I agree. Almost impossible to understand.

Re: PROGRAM GUIDE HAS LEFT THE PLANET?

dooBdoo — Tue, 16 Oct 2018 23:57:00 GMT

@Marp wrote:
When I open the program guide it defaults to a daily view with all three channels listed but when I click on the weekly view it defaults to Q with the option of selecting Q2 or Beauty. If I want to see beyond the current week all I have to do is click on the "next week" arrow.

That's what I do, too, @Marp. I have to admit it took a while to remember where to find it and how to use it, but now it's quick and easy. I think the change to the website design which in some cases makes it harder to locate was a bad one, though, and the result is that many customers no longer can find it. Thanks for posting this clear description, which I think will be helpful to many posters.😊

Re: PROGRAM GUIDE HAS LEFT THE PLANET?

Hippiified — Tue, 16 Oct 2018 23:48:00 GMT

It’s not that bad.