topic Re: Unable to Open QVC App in Community Chat

Unable to Open QVC App

Cruzzing — Fri, 12 Oct 2018 12:31:28 GMT

I am not a techie so I can't figure out why suddenly unable to open the Q site with the app. I get a message "error 404 not found." I've checked Settings & nothing obvious there. Anyone else having this issue?

Re: Unable to Open QVC App

x Hedge — Fri, 12 Oct 2018 13:28:38 GMT

I like using the QVC app, but I don't have the greatest Wi-Fi. My signal isn't always really steadily strong.

Getting this app to open has been slow and balky at best, ever since they 'upgraded' the app so it opens to live streaming tv broadcast right on the homepage. Sometimes it just refuses to open.

@Cruzzing, I get best results if I take my tablet and stand where the signal is most potent (I'm not kidding) while the app opens.

After the app opens I can go sit with my tablet and not lose the signal.

Re: Unable to Open QVC App

Anonymous — Fri, 12 Oct 2018 13:45:42 GMT

Hi @Cruzzing, I am sorry you are having difficulty with the app. Have you tried uninstalling the app and reinstalling the app, that often works.

Re: Unable to Open QVC App

Cruzzing — Fri, 12 Oct 2018 18:42:42 GMT

Thanks for the suggestion. I'll have my husband give it a whirl!