topic Re: Shipping in Community Chat

Shipping

Ny1st — Tue, 02 Oct 2018 16:49:11 GMT

Has anyone noticed a delay in processing/shipping lately? It used to be that when I placed an order, it would take about a week until I received it. Now it seems as if it's taking a lot longer. I ordered something on 9/24 and it's only now being processed.

Re: Shipping

Kachina624 — Tue, 02 Oct 2018 17:39:45 GMT

Actually in the past week my orders have shipped faster than usual. One clothing item shipped the same day i ordered it. If something is taking an unreasonably long time, you can contact the moderators here under "Customer Care" and ask them to check it.

Re: Shipping

AKgirl2 — Tue, 02 Oct 2018 19:35:25 GMT

@Ny1st ~ I placed an order on 9/27 on a Lug Carousel crossbody bag for a friend's birthday (10/10). I've been tracking it and as of this date and time, it still says "shipment info received by UPS Mail

Innovations." I hope it gets there (CA) in time.

Re: Shipping

OnlyShopsOnline — Wed, 03 Oct 2018 05:05:20 GMT

I placed several orders this weekend. One clothing item, two Lenox items, and the TSV Duraflame heater. Two items came on Monday and two came on Tuesday...including a the Duraflame heater.

I’m pleasantly surprised. I hadn’t ordered much in a while and, last year, items were taking a very long time.

I was wondering if they possibly hired extra holiday workers.