topic Re: My QVC / UPS package was smashed into my mail box in Community Chat

My QVC / UPS package was smashed into my mail box

I am still oxox — Fri, 28 Sep 2018 19:05:04 GMT

My normal UPS man is great he brings my packages up to the second floor apt. The helpers are always horrible, today I found my package of 2 pair of pants smashed into my mail box which we leave open.

I would really like to call UPS and make an issue but I do not have the strength to deal with them

Re: My QVC / UPS package was smashed into my mail box

BetsyDoodle — Fri, 28 Sep 2018 19:13:48 GMT

I have had a box wedged into my mailbox from the USPS that I didn't think I could get out. I finally got it out ater 20 minutes. I couldn't beleive that anyone would try that, but anything goes anymore. I never had UPS do that, they always bring it to the door and leave it.

Re: My QVC / UPS package was smashed into my mail box

chickenbutt — Fri, 28 Sep 2018 19:15:26 GMT

Unfortunately, you probably won't get anywhere with UPS anyway.

That's not a put-down of UPS. That's just to say that what they will probably tell you is that you need to contact the shipper (QVC) and file a claim.

BTW, are you sure it didn't go from UPS to USPS and was delivered through USPS? I ask because I don't think UPS can put parcels in peoples' mailboxes, can they?

Re: My QVC / UPS package was smashed into my mail box

mousiegirl — Fri, 28 Sep 2018 19:16:20 GMT

@I am still oxox wrote:
My normal UPS man is great he brings my packages up to the second floor apt. The helpers are always horrible, today I found my package of 2 pair of pants smashed into my mail box which we leave open.
I would really like to call UPS and make an issue but I do not have the strength to deal with them

@I am still oxox First, UPS is not supposed to leave anything in a mailbox. Are you sure it was not USPS surepost, that UPS sent it there to be mailed? If not, guess the guy decided the item was not fragile. I have had many problems with UPS, but lately, I have a regular guy several times a week, and that is fine.

If the item was damaged, I would file a claim, but since it wasn't, I wouldn't bother going through the hassle, but you may be able to tell UPS what happened online.

Re: My QVC / UPS package was smashed into my mail box

aprilskies — Fri, 28 Sep 2018 19:18:54 GMT

Interesting to see this. I have become annoyed with UPS lately. Within 1 month, I have had 2 shipments state delivered, I had no package waiting and just yesterday I received another one with a hole in the side of the box. This delivery was shower gel and I thought for sure some of the bottles would of been damaged. Thankfully they weren't. But, it is discouraging me my ordering anything. They have never been so sloppy. Sure, once in a while things happen, but it seems to be often these days. I cant imagine what we can expect for the holidays.

Re: My QVC / UPS package was smashed into my mail box

ms traditional — Fri, 28 Sep 2018 19:21:50 GMT

i love my UPS guy. when he is on vacation, i suffer. he tells me in advance so i can plan ahead!

anyway when my guy was off for a day, i did have an issue with a package being on the truck and then not being delivered because i wasn't home when i was home. i happened to mention it to my guy and it turned out my whole area experienced the same thing. he was delighted to know - and ASKED me to report it. he wants the alternate to shape up - because he had double the work the next day. he wanted UPS to know. so i followed his lead and made a report.

so i suggest you talk to your regular and get his advice.

Re: My QVC / UPS package was smashed into my mail box

q-girl — Fri, 28 Sep 2018 19:20:32 GMT

I am sorry you are dealing with that. It really just bites my butt when people refuse to simply do their job. Isn't that what their employer is paying them to do?

We are very fortunate with both our USPS and our UPS delivery people, even, it seems, the fill-ins and helpers. Our packages are always placed or stacked neatly on our porch. Our UPS guy is aware that both my husband and I are disabled (but functional) and will not even hand a package to my husband. If any package is a bit heavier than normal he will ask one of us to open the door so he can place the package inside for us. We can't ask for better delivery service than that.

@I am still oxox, I hope you resolve this. No one wants to receive something they've been waiting for in less than good condition due to a lazy delivery person.

Hugs . .

Re: My QVC / UPS package was smashed into my mail box

millieshops — Fri, 28 Sep 2018 19:21:28 GMT

@I am still oxoxI agree with your idea that the service we get depends upon which individual does the delivery - I haven't found that which service is used leads to better or worse, but having a sub on the routes has made a difference many times with all the delivery services.

Re: My QVC / UPS package was smashed into my mail box

RespectLife — Fri, 28 Sep 2018 19:31:47 GMT

I may have ya'll beat. This was delivered by UPS last week.

Re: My QVC / UPS package was smashed into my mail box

RespectLife — Fri, 28 Sep 2018 19:36:56 GMT

It is illegal for UPS to put your pkg in your mail box. Their drivers would definitely know that. My guess was that UPS transferred your delivery to the Post Office.

"The U.S. Postal Service would like to warn people that only authorized U.S. Postal Service delivery personnel are allowed to place items in a mailbox. By law, a mailbox is intended only for receipt of postage-paid U.S. Mail."

Re: My QVC / UPS package was smashed into my mail box

chrystaltree — Fri, 28 Sep 2018 19:37:16 GMT

Ok.... I don't know how much strength it takes o make a phone call or send an email. But if you cannot summon it up, that's ok.

Re: My QVC / UPS package was smashed into my mail box

NickNack — Fri, 28 Sep 2018 19:38:40 GMT

I'll bet your package was shipped UPS SurePost, which means UPS hands it over to USPS and they deliver it. Your tracking comes from UPS but will say UPS SurePost somewhere on the information. I don't think UPS is allowed to leave anything in your mailbox.

I've had USPS stuff two boxes into my mailbox that I couldn't get out. I had to cut the boxes open and get them out that way.

Re: My QVC / UPS package was smashed into my mail box

happycat — Fri, 28 Sep 2018 19:39:08 GMT

I have had packages stuffed into my large mailbox so tight that it was difficult to get it out. It was as if it was nearly stuck.

We do have a drive way and usually, its not a problem for the mail carrier to bring it up here. I think the problem arises when it is not my normal carrier.

That business of the temptations being in so many pieces is just awful. That looks as if it has been dropped on tile or had a hammer taken to it or something.

Re: My QVC / UPS package was smashed into my mail box

RespectLife — Fri, 28 Sep 2018 19:42:29 GMT

@happycat wrote:
I have had packages stuffed into my large mailbox so tight that it was difficult to get it out. It was as if it was nearly stuck.
We do have a drive way and usually, its not a problem for the mail carrier to bring it up here. I think the problem arises when it is not my normal carrier.

That business of the temptations being in so many pieces is just awful. That looks as if it has been dropped on tile or had a hammer taken to it or something.

@happycat

I know, right? I'm thinking a JACKHAMMER was used!!

Re: My QVC / UPS package was smashed into my mail box

happycat — Fri, 28 Sep 2018 19:44:58 GMT

@RespectLife wrote:
@happycat wrote:
I have had packages stuffed into my large mailbox so tight that it was difficult to get it out. It was as if it was nearly stuck.
We do have a drive way and usually, its not a problem for the mail carrier to bring it up here. I think the problem arises when it is not my normal carrier.

That business of the temptations being in so many pieces is just awful. That looks as if it has been dropped on tile or had a hammer taken to it or something.

@happycat

I know, right? I'm thinking a JACKHAMMER was used!!

Exactly, @RespectLife.

Re: My QVC / UPS package was smashed into my mail box

I am still oxox — Fri, 28 Sep 2018 19:56:25 GMT

Att all --

I am sure it was UPS I paid the 3.50 charge on UPS my choice to have to package delivered directly via UPS

@chickenbutt wrote:
Unfortunately, you probably won't get anywhere with UPS anyway.

That's not a put-down of UPS. That's just to say that what they will probably tell you is that you need to contact the shipper (QVC) and file a claim.

BTW, are you sure it didn't go from UPS to USPS and was delivered through USPS? I ask because I don't think UPS can put parcels in peoples' mailboxes, can they?

Re: My QVC / UPS package was smashed into my mail box

I am still oxox — Fri, 28 Sep 2018 19:59:34 GMT

@chrystaltree

I have medical issues and I have no strength to deal with stupidity. If I waste my time making the call it will limit my strength to do important thinks like make dinner..

Really must you question people

@chrystaltree wrote:
Ok.... I don't know how much strength it takes o make a phone call or send an email. But if you cannot summon it up, that's ok.

Re: My QVC / UPS package was smashed into my mail box

chickenbutt — Fri, 28 Sep 2018 20:01:09 GMT

@I am still oxox wrote:
Att all --

I am sure it was UPS I paid the 3.50 charge on UPS my choice to have to package delivered directly via UPS
@chickenbutt wrote:
Unfortunately, you probably won't get anywhere with UPS anyway.

That's not a put-down of UPS. That's just to say that what they will probably tell you is that you need to contact the shipper (QVC) and file a claim.

BTW, are you sure it didn't go from UPS to USPS and was delivered through USPS? I ask because I don't think UPS can put parcels in peoples' mailboxes, can they?

Interesting. I wonder if it didn't go through. I've had that happen. BTW, for $40 a YEAR you can have an account with UPS where you can choose to have these types of parcels automatically upgraded at no additional cost. You don't have to choose that option and can just go in on a one at a time basis and upgrade if you want. I do like the automatic choice and it works great. I find it handy for that and other features.

I recently had an hsn order. I hardly ever order from them. But, anyway, it was a SurePost shipment and UPS emailed me that this shipment was not able to upgrade. I found that really odd. Never had that happen before.

You can know for sure by going through the tracking.

Re: My QVC / UPS package was smashed into my mail box

Krimpette — Fri, 28 Sep 2018 20:08:48 GMT

The USPS subs for my cluster mailbox will do anything possible to squeeze a package into my mailbox. There has been more than one occasion where I had to run up the street to get him to come back to get a package out for me that was wedged into my mailbox so tightly that I couldn't get it to budge. The regular guy walks across the street and puts packages on my porch and then rings the doorbell to let me know a package has arrived.

Re: My QVC / UPS package was smashed into my mail box

I am still oxox — Fri, 28 Sep 2018 20:28:17 GMT

@chickenbutt

It did go thru there was no transfer to the Post Office, my mail man would have the "brains" to leave the package on the radiator

@chickenbutt wrote:
@I am still oxox wrote:
Att all --

I am sure it was UPS I paid the 3.50 charge on UPS my choice to have to package delivered directly via UPS
@chickenbutt wrote:
Unfortunately, you probably won't get anywhere with UPS anyway.

That's not a put-down of UPS. That's just to say that what they will probably tell you is that you need to contact the shipper (QVC) and file a claim.

BTW, are you sure it didn't go from UPS to USPS and was delivered through USPS? I ask because I don't think UPS can put parcels in peoples' mailboxes, can they?

Interesting. I wonder if it didn't go through. I've had that happen. BTW, for $40 a YEAR you can have an account with UPS where you can choose to have these types of parcels automatically upgraded at no additional cost. You don't have to choose that option and can just go in on a one at a time basis and upgrade if you want. I do like the automatic choice and it works great. I find it handy for that and other features.

I recently had an hsn order. I hardly ever order from them. But, anyway, it was a SurePost shipment and UPS emailed me that this shipment was not able to upgrade. I found that really odd. Never had that happen before.

You can know for sure by going through the tracking.