topic UPS annoyed me big time😡 in Community Chat

UPS annoyed me big time😡

Snoopp — Wed, 19 Sep 2018 18:59:43 GMT

I ordered online from a merchant and UPS made one attempt to deliver, left me a notice, and said I needed to pick up my package at an access point. If I wanted them to redeliver I would be charged a $6 fee and have to go on their site and pay by credit card. So now you might pay a shipping fee to the merchant and have to pay another shipping fee to UPS if you aren't home when they try to deliver and need a redelivery. What a scam.

Re: UPS annoyed me big time😡

Suzeecat — Wed, 19 Sep 2018 19:05:33 GMT

Was there a reason they couldn't leave it? UPS has a (free) service that will notify you when they are going to deliver and gives you the option to change delivery, etc. It's called UPS My Choice.

I live in a condo complex and it can be tricky to locate my front door, gps quite often leaves people in the middle of the complex, nowhere near my building. I got a call at work the other day from an independent delivery service used by Amazon. The woman was attempting to deliver my order and couldn't find my front door. She stayed on the phone while I "walked" her through my complex and right to my door. She/Amazon went above and beyond for me!

Re: UPS annoyed me big time😡

GAQShopr53 — Wed, 19 Sep 2018 19:10:30 GMT

@Snoopp I understand your frustration....the only time I have an issue with UPS/USPS is when a package has to be signed for...I have to travel almost 45 minutes to pick up a package...I signed up for MyChoice and there are times when I can now have them deliver to a location closer to my home if the package has to be signed for. Right now UPS is offering 3 months of free premium which includes free package upgrades and change of deliveries if you were in an area affected by Florence!

Re: UPS annoyed me big time😡

dex — Wed, 19 Sep 2018 19:27:07 GMT

@Snoopp@Have you had delivery problems..such as items stolen.That would be a possible reason they want you home.I can see why they don’t keep coming back as that could become costly and raise delivery prices for everyone.My packages are all just dropped off and I don’t need to be home.

Re: UPS annoyed me big time😡

Laura14 — Wed, 19 Sep 2018 20:33:24 GMT

They don't do the sign the notice thing anymore? I got surprised by a delivery I didn't know I had to sign for several months ago and the notice said I could sign it and leave it on the door to give them permission to leave it the next day.

They must really be overwhelmed these days to say once and done and then charge their own delivery fee.

Re: UPS annoyed me big time😡

Snoopp — Wed, 19 Sep 2018 20:53:00 GMT

I have no idea why they required a signature. Nothing has been stolen either. I was actually home at the time but couldn't get to the door as I was in an appointment.

The same day, the Fed Ex guy actually threw my packages on the stoop (I caught him when I opened the door a few seconds before the throw) and he proceeded to slip and fall on the steps, he was in such a hurry.

Re: UPS annoyed me big time😡

puttypiesmom — Wed, 19 Sep 2018 21:45:07 GMT

I don't see how they can be so overwhelmed when all they're doing here is paying a visit to my post office. It's only rarely now do I actually get a delivery directly from them...maybe they're just rusty at home deliveries..

Re: UPS annoyed me big time😡

riley1 — Wed, 19 Sep 2018 21:49:40 GMT

I have noticed all UPS packages I'm to receive say a signature is required. That must not be the case because they leave all my packages by my front door.

Re: UPS annoyed me big time😡

Montana — Wed, 19 Sep 2018 22:18:09 GMT

I never have to sign for UPS packages. They just mark it delivered on their electronic device. USPS does the same.

Sometimes I have to sign for FedEx deliveries.

Re: UPS annoyed me big time😡

CamilleP — Wed, 19 Sep 2018 22:29:34 GMT

I just had a very annoying QVC delivery problem with UPS this past Monday. We had some workmen at our house, and unbeknownst to us they left a big equipment trailer blocking our driveway. I knew I had a package coming from QVC that day, but didn't know the driveway would be impassable. Instead of getting a notice to pick up the package at a UPS drop site, the driver left the box BY THE SIDE OF THE HIGHWAY! Anybody could have pulled over, put the box in their car, and driven away and we would have been none the wiser. When I checked the UPS tracking, the driver claimed to have left the box with a neighbor. NOT! I would have been a lot happier to have to drive somewhere to pick up the package, or if they had tried to deliver another day, at least our package would have been secure! I guess I can be grateful that our rural community is relatively honest.

Re: UPS annoyed me big time😡

chrystaltree — Wed, 19 Sep 2018 22:31:32 GMT

How is it a scam? You can pick your package up for free at the Access Point. It's not Ups's fault that you chose not to answer the door.

Re: UPS annoyed me big time😡

Snoopp — Thu, 20 Sep 2018 00:01:13 GMT

@chrystaltree wrote:
How is it a scam? You can pick your package up for free at the Access Point. It's not Ups's fault that you chose not to answer the door.

Maybe you like to pay for shipping and then go pick up your package but I don't. And I don't want to pay an additional shipping fee to UPS after I pay the merchant to ship. I won't get into the weight and size of the item that needs to be carried quite a distance from access point to car. But be my guest and pay twice if you like.

Re: UPS annoyed me big time😡

mousiegirl — Thu, 20 Sep 2018 03:28:19 GMT

@Snoopp wrote:
I ordered online from a merchant and UPS made one attempt to deliver, left me a notice, and said I needed to pick up my package at an access point. If I wanted them to redeliver I would be charged a $6 fee and have to go on their site and pay by credit card. So now you might pay a shipping fee to the merchant and have to pay another shipping fee to UPS if you aren't home when they try to deliver and need a redelivery. What a scam.

@Snoopp You have to call the 800 number and ask for it to be delivered again. No way you have to do what you were told, I have never heard of that.

Re: UPS annoyed me big time😡

mousiegirl — Thu, 20 Sep 2018 03:30:14 GMT

@Laura14 wrote:
They don't do the sign the notice thing anymore? I got surprised by a delivery I didn't know I had to sign for several months ago and the notice said I could sign it and leave it on the door to give them permission to leave it the next day.

They must really be overwhelmed these days to say once and done and then charge their own delivery fee.

@Laura14 Due to UPS losing quite a few of my packages, I always have to sign, but I never sign and leave the notice for them because if they lost something else, I would have no recourse.

Re: UPS annoyed me big time😡

halfpint1 — Thu, 20 Sep 2018 03:39:38 GMT

Do they ring the doorbell? I sure did not hear anything today. Lucky I looked out the open door.

Re: UPS annoyed me big time😡

embgm — Thu, 20 Sep 2018 04:00:45 GMT

I have a package that the computer states was delivered last Friday by the post office. The route it took was first by UPS and then given to the post office. I went to the post office and they told me they didn't deliver it it must have been UPS. However the time of day listed for the delivery was the time we always get our mail. UPS comes a few hours earlier so I have my doubts. Tomorrow I need to call UPS and inquire.

I do have my tracking number. I will keep you posted. Em

Re: UPS annoyed me big time😡

Kachina624 — Thu, 20 Sep 2018 04:40:57 GMT

Never has UPS been so slow or their service so slovenly. I had a package sent from the Ontario, Ca., warehouse that made it to Phoenix and sat there a week before continuing on to Albuquerque. I just had one take 5 days to get from Hodgkins, Il. to Albuquerque. Driver must have fallen asleep by the roadside and forgot to set an alarm.

I never have to sign for anything; they just hit and run.

Re: UPS annoyed me big time😡

Nataliesgramma — Thu, 20 Sep 2018 10:27:38 GMT

I am not looking forward to purchasing during the Holiday season...

Re: UPS annoyed me big time😡

pigletsmom — Thu, 20 Sep 2018 13:49:14 GMT

@embgm wrote:
I have a package that the computer states was delivered last Friday by the post office. The route it took was first by UPS and then given to the post office. I went to the post office and they told me they didn't deliver it it must have been UPS. However the time of day listed for the delivery was the time we always get our mail. UPS comes a few hours earlier so I have my doubts. Tomorrow I need to call UPS and inquire.
I do have my tracking number. I will keep you posted. Em

@embgm It should say under the tracking if UPS transfered it to the post office. If they didn't and delivered it it normally says "We'll be in your area and will deliver it"

Re: UPS annoyed me big time😡

Spurt — Thu, 20 Sep 2018 15:38:43 GMT

@Snoopp wrote:
I ordered online from a merchant and UPS made one attempt to deliver, left me a notice, and said I needed to pick up my package at an access point. If I wanted them to redeliver I would be charged a $6 fee and have to go on their site and pay by credit card. So now you might pay a shipping fee to the merchant and have to pay another shipping fee to UPS if you aren't home when they try to deliver and need a redelivery. What a scam.

@Snoopp

Maybe this was requested by the merchant to assure something was delivered. I never had problems with UPS...maybe your area is overwhelmed with deliveries and not enough people to get it all done so they resorted to this. I would call and talk to someone.........

UPS just bangs on my door twice says "UPS" and then leaves the package......

But that does sound like something Fed Ex does (at least thats what the've done to me)..... My brother who lives out of state made a DVD of family photos and wanted me to get it before Christmas to share with other relatives at a Christmas Party, so he specifically indicated to waive signature since if it was stolen it would be meaningless to anyone except family members. But Fed Ex insisted on a signature and since I was working crazy hours at that time I wasnt available during delivery time or to go pick it up at a delivery center. My brother had to raise hell with a Supervisor to get it left at my door.

Another time I caught Fed Ex in a lie, they left a notice 3rd and final delivery attempt and my tracking showed they had tried only ONCE!!!