topic Re: Such A Strange Message I Get Here in Community Chat

Such A Strange Message I Get Here

shaggygirl — Sat, 01 Sep 2018 09:52:53 GMT

Wasn't sure in which area to post this. Anyhow, only here on this board do I sometimes get this message as I move from one thread to another. Anyone able to translate this to understandable english?

Request Entitity Too Large

The requested resource /ohcaz36659/ does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit

Re: Such A Strange Message I Get Here

dooBdoo — Mon, 10 Sep 2018 20:26:24 GMT

@shaggygirl, There's a problem in the "conversation" between this website and your browser and the data that's trying to move between the two. Usually this involves a corruption in cookies or cache. You need to try clearing browser cookies/cache/website data, quit the browser, and then relaunch. If that doesn't work, try accessing this site with a different browser (and be sure you have the most current version of browser software).

Re: Such A Strange Message I Get Here

shaggygirl — Sat, 01 Sep 2018 10:24:51 GMT

@dooBdoo wrote:

@shaggygirl, There's a problem in the "conversation" between this website and your browser and the data that's trying to move between the two. Usually this involves a corruption in cookies or cache. You need to clear browser cookies/cache/website data, quit the browser, and then relaunch. If that doesn't work, try accessing this site with a different browser (and be sure you have the most current version of browser software).

Thank you for explaining that, I appreciate it. Now you have to understand that I'm not the sharpest pencil in the box when it comes to my computer thus have no clue what to do in order to use a different browser. And I will google how to clear my cookies. Think I did that once a long time ago so can probably figure that one out. (you didn't know you were talking to an illiterate when it comes to this stuff)

Re: Such A Strange Message I Get Here

dooBdoo — Sat, 01 Sep 2018 10:38:33 GMT

You're welcome, @shaggygirl! There are step-by-step instructions (sometimes YouTube videos) online for clearing cookies/cache/website data for each browser. To download a secondary "backup" browser, just go directly to the developer website. Everyone should have at least 2 browsers installed on their computer for troubleshooting. If you have any problems, just return and ask... someone here will be able to provide answers. However, I have faith in you and I know you can do it!😊

Re: Such A Strange Message I Get Here

shaggygirl — Sat, 01 Sep 2018 10:44:35 GMT

Thank you again and bless your heart for having that faith in me! :-)

Re: Such A Strange Message I Get Here

faeriemoon — Sat, 01 Sep 2018 12:03:04 GMT

I've been getting the same message. I think it's one of those occasional Q Board weirdnesses.

Re: Such A Strange Message I Get Here

riley1 — Sat, 01 Sep 2018 13:02:37 GMT

I got that message a couple of times yesterday - not today.

Re: Such A Strange Message I Get Here

dex — Sat, 01 Sep 2018 14:20:09 GMT

I am getting that message too.

Re: Such A Strange Message I Get Here

Mominohio — Sat, 01 Sep 2018 14:24:48 GMT

Yeah, I've got that all evening yesterday too.

I think it is a Q thing and most likely not any of us as individuals.

Re: Such A Strange Message I Get Here

Teddie — Sat, 01 Sep 2018 14:40:26 GMT

Yep, I’ve been getting that too since last evening.

Re: Such A Strange Message I Get Here

dooBdoo — Sat, 01 Sep 2018 15:11:42 GMT

This problem is caused by QVC's website software -- just about every time they make changes to the site we see similar problems and we can keep deleting cookies/cache/website data or switch browsers, or just wait for the site and our browsers to finally get back into a better "conversation" with each other. The way they place the troubleshooting burden on their customers, with the expectation for everyone to consider a sub-standard problem-laden website acceptable, is bad policy and careless public relations. It's beyond understanding that a corporation as prominent as QVC would continue to be satisfied with such inferior web design and management which not only makes the forums hard to use but, more importantly, also costs them sales.

Re: Such A Strange Message I Get Here

I am still oxox — Sat, 01 Sep 2018 15:17:34 GMT

It is an issue with QVC not with our individual browsers

Re: Such A Strange Message I Get Here

dooBdoo — Sat, 01 Sep 2018 15:19:39 GMT

@I am still oxox wrote:
It is an issue with QVC not with our individual browsers

Technically, it’s both... but the poor website design is the cause.

Re: Such A Strange Message I Get Here

SeaMaiden — Sat, 01 Sep 2018 15:29:39 GMT

@shaggygirl YES!!!! This goes on all the time for me using Chrome. I go for weeks where I can not navigate QVC at all on my desk top.

All other websites work on my computer! . It is only QVC website that is stupid message comes up. It is always QVC's website that has the screw ups...

QVC is the worst website on the web. They will never fix it. You are not alone.

Re: Such A Strange Message I Get Here

SeaMaiden — Sat, 01 Sep 2018 15:31:23 GMT

@dooBdoo wrote:
This problem is caused by QVC's website software -- just about every time they make changes to the site we see similar problems and we can keep deleting cookies/cache/website data or switch browsers, or just wait for the site and our browsers to finally get back into a better "conversation" with each other. The way they place the troubleshooting burden on their customers, with the expectation for everyone to consider a sub-standard problem-laden website acceptable, is bad policy and careless public relations. It's beyond understanding that a corporation as prominent as QVC would continue to be satisfied with such inferior web design and management which not only makes the forums hard to use but, more importantly, also costs them sales.

@dooBdoo YES YES YES!!!!!!!

Re: Such A Strange Message I Get Here

Kachina624 — Sat, 01 Sep 2018 15:37:15 GMT

You tell 'em @dooBdoo!

Re: Such A Strange Message I Get Here

Sweetbay magnolia — Sat, 01 Sep 2018 15:49:13 GMT

I have never seen that. Odd. Trust me, I'm here often! I'm sure it is frustrating.

Early 2015 MacBook Air, High Sierra 10.13.6, Safari.

Re: Such A Strange Message I Get Here

shaggygirl — Sat, 01 Sep 2018 15:55:30 GMT

I got it again a short time ago (no I haven't attempted the clearing of the cookies yet). It was basically the same wording but that number thingy had changed.

Re: Such A Strange Message I Get Here

Kachina624 — Sat, 01 Sep 2018 16:26:16 GMT

I did a complete house cleaning and still got that message. Apparently there's no mod working today. They need to tell the Californians why they can't place orders, among other things.

Re: Such A Strange Message I Get Here

haddon9 — Sat, 01 Sep 2018 16:34:10 GMT

@shaggygirl wrote:
Wasn't sure in which area to post this. Anyhow, only here on this board do I sometimes get this message as I move from one thread to another. Anyone able to translate this to understandable english?

Request Entitity Too Large

The requested resource /ohcaz36659/ does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit

@shaggygirl . I've suddenly gotten the same message several times on my laptop since yesterday!