topic Re: Amazon package delivery by USPS in Community Chat

Amazon package delivery by USPS

Nonametoday — Wed, 29 Aug 2018 04:37:58 GMT

I order frequently from Amazon and occasionally from QVC packages that are sent USPS.

Today, I was expecting a package from Amazon via USPS for a friend's birthday.

Last month was her birthday and I had gotten her a gift card and sent it to her via USPS because I was going to be out of town with DH in hospital. I mailed it the day we left.

I asked her after a few days after I got home if she had gotten it. She is the kind of person who would cal or textl and thank you immediately but no call,and many texts but no mention. So, I asked (out of curiosity). She never got it and asked me to not get her anything because she knew I was busy. I was but that was $50 piddled away.

Because we are having lunch together, knowing I could personally hand her the gift, I ordered from Amazon. Tracking said the package was placed in my mailbox. Nothing there.

Have you ever had that happen and if so, what did you do?

My friend is going to think I just don't like her anymore if I have another mailbox story for her. I probably will go out early and buy something locally although I was trying to prevent having to get out with my bad knee.

Re: Amazon package delivery by USPS

butterfly123 — Wed, 29 Aug 2018 04:39:03 GMT

@Nonametoday

Please call Amazon customer service and they will help you.

I’m sorry to hear your package is missing.

Re: Amazon package delivery by USPS

Nonametoday — Wed, 29 Aug 2018 04:40:00 GMT

@butterfly123 wrote:
@Nonametoday
Please call Amazon customer service and they will help you.
I’m sorry to hear your package is missing.

@butterfly123 Thank you so much. All total that will be more than $100 I am out for the two. I am beginning to suspect my postman might be less than on the up-and-up.

Re: Amazon package delivery by USPS

butterfly123 — Wed, 29 Aug 2018 04:41:43 GMT

@Nonametoday

Please mention both items when you call. Hopefully, Amazon will replace or refund your money.

Re: Amazon package delivery by USPS

Nonametoday — Wed, 29 Aug 2018 04:42:32 GMT

@butterfly123 wrote:
@Nonametoday
Please mention both items when you call. Hopefully, Amazon will replace or refund your money.

Thank you. I am also going to the post office, I think, as soon as possible and give the "boss" the information I just provided here.

Re: Amazon package delivery by USPS

CelticCrafter — Wed, 29 Aug 2018 09:04:29 GMT

On the rare occasion that I do have to include a gift card in a birthday card, I put the whole thing into a small bubble lined manila envelope and mark it as Photos Do Not Bend.

Re: Amazon package delivery by USPS

SuhseK — Wed, 29 Aug 2018 09:11:17 GMT

@Nonametoday wrote:
@butterfly123 wrote:
@Nonametoday
Please mention both items when you call. Hopefully, Amazon will replace or refund your money.
Thank you. I am also going to the post office, I think, as soon as possible and give the "boss" the information I just provided here.

——.

Unless your mailman is dishonest and an idiot, to steal from customers, he’s delivering to, I doubt he’s the culprit!

Sadly, it’s not uncommon for mail box thefts to occur! Good Luck!

Re: Amazon package delivery by USPS

I am still oxox — Wed, 29 Aug 2018 10:57:38 GMT

Wait a day I have often found the USPS packages scanned as delivered show up the following day

Re: Amazon package delivery by USPS

sligo — Wed, 29 Aug 2018 11:09:16 GMT

@I am still oxox I have also had this problem. Pkg was delivered next day by P.O. I question mailman. This was a substitute mailperson. She said she had scanned my pkg but failed to bring out of mail truck.I was not happy with her answer. She did not say she was sorry. No big deal for her. Didn't seem to care. Typical service. What are things coming too?

Re: Amazon package delivery by USPS

janeec — Wed, 29 Aug 2018 11:42:28 GMT

Several years ago I was waiting for a package to be delivered by USPS from Amazon. The tracking said it was delivered. I had been home all day waiting for it. It never was delivered. I contacted Amazon and told them. I am a prime member and one of the benefits is 2 day shipping and if whomever they shipped it with cannot deliver it and lies, then it reflects upon them and I would rethink renewing my prime account.

The next day I got a call from a postmaster apologizing. A new employee on a different route took the package and realized it wasn't on her route so she documented it was delivered and took it back to the office. I told him they need to improve their interviewing process and liars should not be tolerated. What if it had been a check? Or medications? I have not had a problem since.

Good luck.

Re: Amazon package delivery by USPS

ciao_bella — Wed, 29 Aug 2018 12:29:27 GMT

Had a similiar incident but it was with medication. My daughter is a type 1 diabetic and insulin was order via the insurance carrier's mail order service. It was sent and expected to be received as a priority mail within 24 hour since it's packed in ice to preserve it. Waited the entire next day and no insulin. Called the post office 3:30 and they said it was delivered to my address. No package was delivered. They insisted it was scanned and delivered at 11:35. I told them I was home all day and no package arrived plus it was ice packed insulin and wouldn't last more than another day in the weather. I spoke with the post master and told him the matter had to be taken care of immediately as it was a weekend and there would be no mail delivery on a Sunday. It took several hours and I finally got a call from someone at the post office who told me the carrier who scanned the package left his shift for the day. Well, call him at home!!! I don't know what went on but I got a call around 8:00pm that night from a supervisor and they found the package left on the truck but it had been scanned as delivered at 11:35. By 9:00 or so, the doorbell rang and a man driving a USPS truck handed me the package containing the insulin.

So apparently, the carrier scanned the package but never delivered it. It probably got too late in the day and it was close to his shift ending, so he didn't deliver it...even though it's clearly marked as perishable and medication marked on the package.

Re: Amazon package delivery by USPS

GAQShopr53 — Wed, 29 Aug 2018 12:50:25 GMT

@ciao_bella Wow...that is a little scary concerning medications not being delivered...especially since some insurance companies push the use of mail order meds...I am so glad you received your package. The lady that delivers my mail is pretty good...I was waiting for an important package and when she arrived around 11:45 she put mail in the box but no package. When I asked about the package she actually informed me that she had too many packages to carry in her vehicle and would have to return back to the Post Office to get my package. She came back around 4:30 pm and finally delivered.

Re: Amazon package delivery by USPS

chrystaltree — Wed, 29 Aug 2018 17:11:17 GMT

I agree, call Amazon c.s. They are great. I can understand your concern, another "the gift is in the mail" might be hard to understand...lol

Re: Amazon package delivery by USPS

MUNCHIE — Wed, 29 Aug 2018 17:18:23 GMT

I hate it when I have ordered something ,,paid ups prices , for it to be delivered by usps. There is always a delay,,,then I live in a very rural area,,and only very small packages fit into our mailboxes,,When I was still working , this was very inconveient, as I had to wait until the weekend to pick it up as large packages ARE NOT delivered in this area..It does take an extra day or two ,,as the Post office scans it when it is received there and not when it is actually delivered. I really do not like even small packages put into my mailbox as there have been thefts,,I cannot see my mailbox from my house,,,150 foot driveway downhill...so there have been thefts here,,not in my case, but others. I actually track EVERYTHING I order,,call when I see it scanned and have them hold it for me to pick up , no matter what the size,,,now that I am retired I can do this. I haver had about 5 items , sent from QVC, that were lost in the postal system,,compared to ZERO in UPS.

Re: Amazon package delivery by USPS

Nonametoday — Wed, 29 Aug 2018 18:27:53 GMT

@SuhseK wrote:
@Nonametoday wrote:
@butterfly123 wrote:
@Nonametoday
Please mention both items when you call. Hopefully, Amazon will replace or refund your money.
Thank you. I am also going to the post office, I think, as soon as possible and give the "boss" the information I just provided here.
——.
Unless your mailman is dishonest and an idiot, to steal from customers, he’s delivering to, I doubt he’s the culprit!

Sadly, it’s not uncommon for mail box thefts to occur! Good Luck!

Yesterday, I went to the box when the postman pulled away so that did not happen nor did it happen the other time because I took the envelope to the post office. It never reached my next door neighbor nor did it reach my mailbox as a return to sender.

Re: Amazon package delivery by USPS

chickenbutt — Wed, 29 Aug 2018 18:57:18 GMT

You either certified it or insured it, right? At least that would cover you from both sides. But, as mentioned, Amazon should be helpful. Their customer service is the best.