topic Re: Help please, posting notifications to posters in Community Chat

Help please, posting notifications to posters

butterfly123 — Thu, 17 May 2018 23:38:39 GMT

How do I post notifications to posters with spaces between their nickname?

Thank you

Re: Help please, posting notifications to posters

tiny 2 — Thu, 17 May 2018 23:47:20 GMT

Someone mentioned this to me regarding my nic but I was not sure what they were talking about. What type of notifications?

Re: Help please, posting notifications to posters

Mom2Dogs — Thu, 17 May 2018 23:52:32 GMT

@butterfly123.....I would think that you just use the at symbol then type their name as they spell it, if that is not the answer then I don't know.

Re: Help please, posting notifications to posters

butterfly123 — Thu, 17 May 2018 23:53:51 GMT

@tiny 2 wrote:
Someone mentioned this to me regarding my nic but I was not sure what they were talking about. What type of notifications?

@tiny 2

Since your nic has a space between tiny and 2 I don’t know how to post a notification.

Re: Help please, posting notifications to posters

butterfly123 — Thu, 17 May 2018 23:59:08 GMT

@Mom2Dogs

Just recently I have had this issue. Thank you though

Re: Help please, posting notifications to posters

butterfly123 — Fri, 18 May 2018 00:00:35 GMT

@lolakimono @dooBdoo

Would you be of assistance please?

Re: Help please, posting notifications to posters

Venezia — Fri, 18 May 2018 00:12:24 GMT

@butterfly123 wrote:
@tiny 2 wrote:
Someone mentioned this to me regarding my nic but I was not sure what they were talking about. What type of notifications?
@tiny 2
Since your nic has a space between tiny and 2 I don’t know how to post a notification.

@butterfly123 You just did it. Look at your own post above.

Or am I misunderstanding something here?

Re: Help please, posting notifications to posters

RoughDraft — Fri, 18 May 2018 00:12:38 GMT

@butterfly123 wrote:
@tiny 2 wrote:
Someone mentioned this to me regarding my nic but I was not sure what they were talking about. What type of notifications?
@tiny 2
Since your nic has a space between tiny and 2 I don’t know how to post a notification.

@butterfly123 Isn't that what you just did above? If this isn't the issue, I'm lost. Sorry.

Re: Help please, posting notifications to posters

dooBdoo — Fri, 18 May 2018 01:23:45 GMT

Hi, @butterfly123! It's complicated and hit-or-miss posting a notification if the person has a space in their name. (I think the software shouldn't allow spaces in nicknames since it's so glitchy).

If you reply to their post, you'll see their name in the pop-up that shows when you type the "@" sign.

Sometimes, but not always, if they are posting on the same thread, even if you don't hit the "reply" on their post, you'll see them listed in the "@" pop-up.

In either of those 2 cases, you can click on their pop-up name and it works.

Unfortunately, though, if you type the "@" and the first part of a nickname, then enter a space to try and complete the name... unless the software finds it for the pop-up selection the name switches automatically to plain text and will not generate a notification.

(As an aside, remember, an "@+nickname" in plain text will not send an alert. If you tap/click on it and it doesn't redirect you to their posting profile, it didn't create a notification.)

There are workarounds and exceptions... but they're clumsy and take a lot of explanation and trial-and-error. For example, you can open another window, find a post by that person, hit reply as if you were going to reply on that thread, get their hypertext nickname with the "@", copy it, go back to the first window with the thread you were posting on, and paste their name there.

This is probably as clear as mud! Let me know if I didn't explain it well.

Re: Help please, posting notifications to posters

VanSleepy — Fri, 18 May 2018 00:29:11 GMT

@ I can't get rid of the @ lol

What @butterfly123 did was quote the post and the notification is automatic. If you just want to put the poster's name, you can put the @ symbol and choose from the drop down menu. But I can't get it to work if the name is not on the drop down menu and it has a space ?

Re: Help please, posting notifications to posters

dooBdoo — Fri, 18 May 2018 00:33:45 GMT

@VanSleepy wrote:
@ I can't get rid of the @ lol

What @butterfly123 did was quote the post and the notification is automatic. If you just want to put the poster's name, you can put the @ symbol and choose from the drop down menu. But I can't get it to work if the name is not on the drop down menu and it has a space ?

Very true, @VanSleepy, that's the software glitch I described. Entering a space and trying to type another part of the nickname signals the software to convert to plain text.

Re: Help please, posting notifications to posters

VanSleepy — Fri, 18 May 2018 00:31:13 GMT

It took me so long to type with my one finger I didn't see @dooBdoo's reply

Re: Help please, posting notifications to posters

butterfly123 — Fri, 18 May 2018 00:32:43 GMT

@dooBdoo

Sorry, I lost internet connection.

I am using an IPad Air and have tried using the space key and the notification deactivates.

Re: Help please, posting notifications to posters

dooBdoo — Fri, 18 May 2018 00:33:09 GMT

@VanSleepy wrote:
It took me so long to type with my one finger I didn't see @dooBdoo's reply

I know how you feel, @VanSleepy! When I'm using my ancient iPad here it takes me forever!

Re: Help please, posting notifications to posters

butterfly123 — Fri, 18 May 2018 00:37:48 GMT

@dooBdoo

I tried to paste and that wouldn’t work either.

Re: Help please, posting notifications to posters

dooBdoo — Fri, 18 May 2018 00:48:51 GMT

@butterfly123 wrote:
@dooBdoo
I tried to paste and that wouldn’t work either.

Did you copy it by opening another window, creating a temporary reply on another thread with the name, then (while the other window is still open) going back and pasting it in the first thread? If so, try creating it in the secondary thread with a word before it, then their "@name", then a word after it -- then copy the whole thing (words and name), paste it in the first thread, and see if it works. I have noticed if I use this workaround on my Mac, it works -- but if I try it with my iPad, it doesn't.

The feature is highly sensitive, and often just a space or hitting "return" will cause it to go to plain text.

Re: Help please, posting notifications to posters

butterfly123 — Fri, 18 May 2018 00:48:32 GMT

@dooBdoo

I tried opening another window and followed your instructions and it didn’t work on the iPad.

Re: Help please, posting notifications to posters

dooBdoo — Fri, 18 May 2018 00:51:26 GMT

@butterfly123 wrote:
@dooBdoo
I tried opening another window and followed your instructions and it didn’t work on the iPad.

I think it's probably showing us, then, that we can't use that option with our iPads. I know another way to do it by creating the HTML version of the nickname, but that's really hard to explain and in most cases I doubt anyone wants that much work.

Re: Help please, posting notifications to posters

butterfly123 — Fri, 18 May 2018 00:53:51 GMT

@dooBdoo

I thought I read somewhere that using the , / - + symbol worked.

Not all of them at the same time, but instead one of the above.

Re: Help please, posting notifications to posters

dooBdoo — Fri, 18 May 2018 01:01:36 GMT

@butterfly123 wrote:
@dooBdoo
I thought I read somewhere that using the , / - + symbol worked.
Not all of them at the same time, but instead one of the above.

I'm not aware of that, @butterfly123. If anyone can make that work, I hope they'll tell us about it. You might be thinking of the HTML we use when formatting our signature line?