topic Re: Has anyone rec'd Vitamix replacement? in Community Chat

Has anyone rec'd Vitamix replacement?

sipp — Mon, 14 May 2018 06:57:33 GMT

Has anyone rec'd any notification of when the blade replacement will be sent? I mailed in the correct information and have not heard back- so I wrote Vitamix online and they said they don't have that information (??)---- to contact the settlement company that filed the lawsuit and it's not settled yet. This seems odd since I'm not using mine until the replacement is sent- or one person said you have to mail back the unit and Vitamix installs it.-- It seems odd that the replacement wouldn't be sent since some class settlements take years- and yes- a replacement was offered (or a $70 gift certificate which I consider useless since not one thing on their site is $70-- unless you want some stupid spatulas -- everything else is MUCH more which certainly aren't bargain priced even with the $70!! SO here I sit - and wonder when or IF I'm going to get some kind of information and/or my replacement!

Re: Has anyone rec'd Vitamix replacement?

Snoopp — Mon, 14 May 2018 11:30:58 GMT

I didn't receive my replacement either. Haven't heard a word since I did the paperwork.

Re: Has anyone rec'd Vitamix replacement?

sidsmom — Mon, 14 May 2018 16:39:43 GMT

Any sort of settlement takes LOTS time to complete.

Personally?

I’m not going to look for it until March/2019.

http://www.blendersettlement.com/faqs

Re: Has anyone rec'd Vitamix replacement?

ItsME — Mon, 14 May 2018 13:40:53 GMT

I didn't even know about this. My original blade leaked oil. They sent me a replacement. It's dated August 2012. I think I'm eligible, but need to research. In the meantime, this blade has been good.

Re: Has anyone rec'd Vitamix replacement?

PilatesLover — Mon, 14 May 2018 13:44:31 GMT

Is there a specific Vitamix model involved in the action? I have the Galaxy Creations.

Re: Has anyone rec'd Vitamix replacement?

wagirl — Mon, 14 May 2018 14:52:37 GMT

No not yet altho I did get an update a few months ago--don't know where I put it and don'r recall what it said. It took almost a year to get my new cusinart blade.

Re: Has anyone rec'd Vitamix replacement?

Q4u — Mon, 14 May 2018 15:01:37 GMT

Wow, didn't even hear of this... have had my Creations since the first TSV came to QVC and you could only get black. I've never (thank goodness) had a problem and surprised to hear of this..... hope you all get it resolved quickly....

Re: Has anyone rec'd Vitamix replacement?

sunshine45 — Mon, 14 May 2018 18:56:42 GMT

http://www.containerbladerecall.com/ProductEntry.aspx

Re: Has anyone rec'd Vitamix replacement?

Shawnie — Tue, 15 May 2018 01:02:32 GMT

I have two containers. I contacted Vitamix and they took care of one of them right away and said to register the other for the settlement. I did. I have heard nothing. Glad Vitamix took care of the first one. I am not using the second one until it is fixed.

Re: Has anyone rec'd Vitamix replacement?

karmalenajen — Tue, 15 May 2018 02:55:08 GMT

@sunshine45 wrote:
http://www.containerbladerecall.com/ProductEntry.aspx

I didn't know of this. Thank you for the thread and information.

Re: Has anyone rec'd Vitamix replacement?

lovesrecess — Tue, 15 May 2018 03:29:42 GMT

I don't own a Vitamix and now I am glad I don't! That's a lot of money to spend and then have this issue.