topic Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!! in Community Chat

GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

Spurt — Thu, 22 Mar 2018 21:36:41 GMT

This is something new our grocery store chain, HEB, is experimenting with an electronic self scan and checkout in just a few stores.......

Its a special scanning device and it allows you to pay and check yourself out as you shop ....My sister loves it, you just scan your item and she puts it in her recycle bag. She can bag her groceries the way she likes as she shops and she says its so easy and no hastle of waiting in long lines. You turn in the apparatus at a special station and they dont even check it to make sure you scanned everything you bagged. To me it seems like if there are no check points wont they experience a lot of shrinkage if someone unintentionally or intentionally didnt scan a item?

My sister said the store manager said just a few stores are experimenting to see how it goes before they expand it to all their stores.........

Walmart is also testing its Scan & Go mobile app in a few states. Here’s how it works: Shoppers use either an app on their phones or a store-issued scanner to scan items as they walk around the store, probably putting them directly in bags instead of bagging them later.

When they’re ready to check out, shoppers bring their pre-scanned items to a self-checkout register, scanning a single barcode on the kiosk to purchase all items in the cart. They can also register a credit card with the Scan & Go app to pay

instantly without even having to wait in the self-checkout line.

Now Walmart has a special person in a yellow vest assigned to check over contents of the bags versus HEB that doesnt.....

What do you all think????????????

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

gidgetgh — Thu, 22 Mar 2018 21:39:40 GMT

What do I think? Loss of jobs. It’s a no from me.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

cherry — Thu, 22 Mar 2018 21:41:14 GMT

Yuck. I want service ,instead of all this, do it yourself stuff..People need jobs ,and this just stinks. It's only to line the pockets of those at the top, the employees will never see a penny

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

Mj12 — Thu, 22 Mar 2018 21:41:27 GMT

Our Giant groceries have been doing that for maybe 5 years. It works well. The system “audits” you if it appears your grocery bags weigh a strange amount for the items you scanned, in which case a live person comes over to take a look and scan several random items.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

sunshine45 — Thu, 22 Mar 2018 21:51:18 GMT

when i bring my daughter along to shop with me, she likes to use this feature at our GIANT grocery store. it is easy and convenient. i dont have to empty my cart out. i do believe a few others in our area have it also, including SHOP RITE.

our sams club also has this feature......scan and go......

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

sidsmom — Thu, 22 Mar 2018 21:51:57 GMT

@Spurtwrote:
They can also register a credit card with the Scan & Go app to pay
instantly

Right there.

Out.

Maybe once all the bugs are ironed out, but now? Nope.

I don’t shop at one particular store anymore, so even though

the idea is interesting, it wouldn’t be enticing to set up for 1 store.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

Allegheny — Thu, 22 Mar 2018 21:58:17 GMT

I wouldn't mind using that service as long as sale prices were up to date.

What about items that need weighed, how does that work? Coupons?

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

Spurt — Thu, 22 Mar 2018 22:04:44 GMT

@Alleghenywrote:
I wouldn't mind using that service as long as sale prices were up to date.
What about items that need weighed, how does that work? Coupons?

@Allegheny

She said you can use coupons...and in this store they have bar codes on the produce so you just enter the quantity and it weighs and calculates the price of each item of your produce ..........

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

sunshine45 — Thu, 22 Mar 2018 22:12:08 GMT

@Alleghenywrote:
I wouldn't mind using that service as long as sale prices were up to date.
What about items that need weighed, how does that work? Coupons?

in our GIANT grocery store, they have electronic scales set up near the produce. you bag your vegetable or fruit, put it on the scale, enter the product code, then it prints out a barcode sticker that you scan and place on the plastic bag. you can then put it into your grocery bag. very easy.

when you put your device into the computer at the checkout stand it will ask you if you have coupons. it will then allow you to scan each coupon and deduct from the total. if there are any problems you can push a button to get help from a manager.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

puttypiesmom — Thu, 22 Mar 2018 22:18:24 GMT

Sounds convenient but I don't want to take my phone out when I'm shopping. Now if the store had portable scanners to hand out to customers I'd be up for that. Also, I will never pay for anything from my phone so another reason why one of their portable scanners would be my choice and then I'd have to pay for it at a self check out lane or one of the others. The guy who stands by at the self check out lane has a portable hand held scanner and often will come by and just scan everything in my cart to be a nice guy. It takes him less time than any checker.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

QVCkitty1 — Thu, 22 Mar 2018 22:20:17 GMT

Not even remotely interested.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

123SuzyQ123 — Thu, 22 Mar 2018 22:26:43 GMT

I keep my register receipts when I buy groceries (or anything) for several days. I immediately check the receipt against my items as I take them out when I get home from the store. I live on a much smaller income now than previously, so I have to watch every penny. Out of the 6 years I have shopped at my Kroger store, I have found approximately 9 or 10 errors that charged me more. I took the receipt back when I went the next week, and would be reimbursed for their mistakes.

I said all that to say I would probably spend much more time scrutinizing every charge if I had purchased my groceries this new way! And I agree with those who do not like that it would take the place of workers, so I would not like it for that reason.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

jpie — Thu, 22 Mar 2018 22:28:32 GMT

Sam's has had their version called "Scan and Go" for a while. I have used it only when the checkout lines were very, very long. I've used it maybe three or four times. Sometimes it is faster to go through the cashier it just depends on the situation. You have to check carefully to make sure the "instant savings" coupons are applied. One time I bought a case of yogurt and it did not take off the discount. I had to go back in next time to customer service and show them my receipt (on my iphone). It seemed to irritate CS.

You can not buy alcohol and therefore have to still go through a cashier. This creates another separate paper receipt. You just show them your phone receipt at the door and they scan it.

I prefer to use a cashier, but it is nice to have another option.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

Mom2Dogs — Thu, 22 Mar 2018 22:28:40 GMT

Our local Walmart is doing this....I asked about theft they said they would be stopping people before leaving to go thru their bags...random....

If I got stopped I'd be irked....if I am doing the self scanning I would be in a hurry...this would not get me thru the store quicker.

I guess it's similar to Sams Club where you get stopped before leaving and they look over your cart then mark your receipt.

I find it irritating at Sams and won't be using the service at Walmart.

I will say at Walmart when I go there is an issue with not having enough registers open and from what I understand they cannot get help that is reliable.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

Mom2Dogs — Thu, 22 Mar 2018 22:30:14 GMT

@puttypiesmom....Walmart has the scanners, they call it Scan and Go

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

sunshine45 — Thu, 22 Mar 2018 22:33:49 GMT

@puttypiesmomwrote:
Sounds convenient but I don't want to take my phone out when I'm shopping. Now if the store had portable scanners to hand out to customers I'd be up for that. Also, I will never pay for anything from my phone so another reason why one of their portable scanners would be my choice and then I'd have to pay for it at a self check out lane or one of the others. The guy who stands by at the self check out lane has a portable hand held scanner and often will come by and just scan everything in my cart to be a nice guy. It takes him less time than any checker.

@puttypiesmom

our GIANT has the portable scanners. you can then go to self service checkout with the scanners OR you can hand the scanner to a checkout person.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

GCR18 — Thu, 22 Mar 2018 22:41:01 GMT

We don't have this yet. I'd be willing to give it a try. I have issues though when I use the self service registers more often than not. That drives me insane because it takes twice as long than it should.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

SahmIam — Thu, 22 Mar 2018 22:41:53 GMT

Huge no for me as it eliminates jobs.

Gotta tell ya, this removal of the human experience from daily life is NOT something I think is good in any way. Nope, I don't.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

QVCkitty1 — Thu, 22 Mar 2018 22:45:19 GMT

@SahmIamwrote:
Huge no for me as it eliminates jobs.

Gotta tell ya, this removal of the human experience from daily life is NOT something I think is good in any way. Nope, I don't.

In our area the checkers are often older people, it would be hard for them to get a job elsewhere.

Re: GROCERY STORE-CHECK YOURSELF OUT APPS!!!!

NYC Susan — Thu, 22 Mar 2018 23:04:48 GMT

This is not new, at least where I shop. Several stores near me have had this for a few years.

I only did it once a couple of years ago. I'm a creature of habit and more comfortable with what I'm used to, so I prefer shopping the old-fashioned way. (I rarely use self-checkouts either, for several reasons.)

But I see people using the scanners and bagging as they go all the time, and it seems to work well. It used to look kind of odd to me, but now I barely notice. I have friends who do it all the time, love it, and have never had a problem.