topic Re: Instacart question in Community Chat

Instacart question

gidgetgh — Tue, 13 Mar 2018 17:15:31 GMT

I just used Instacart for the first time for a few minutes ago.

Am I supposed to tip the driver when they get here? If so, any suggestions on how much to tip?

Re: Instacart question

Zhills — Tue, 13 Mar 2018 17:19:28 GMT

My SHIPT girl told me, "If you give it to me, I will spend it. If you put it on the bill, it is in my paycheck and I will spend it. Doesn't matter" I tip15-20%.

Re: Instacart question

OKPrincess — Tue, 13 Mar 2018 17:23:58 GMT

I’m not familar with Instacart. Is it groceries?

Re: Instacart question

Zhills — Tue, 13 Mar 2018 17:26:51 GMT

It is a grocery delivery service.

There are different names for them.

Re: Instacart question

gidgetgh — Tue, 13 Mar 2018 17:33:27 GMT

@Zhillswrote:
My SHIPT girl told me, "If you give it to me, I will spend it. If you put it on the bill, it is in my paycheck and I will spend it. Doesn't matter" I tip15-20%.

So far, the app shows that someone is shopping my order. There is nowhere to tip on the app. I assume once it’s been delivered, that will change and I can add it to my order?

15-20%???? Yowza. My order is about $115. I’m not tipping $25.

Ok, so this will be my one time use of Instacart. They already have a $10.59 service charge added. Zero for delivery because it’s my first order.

Re: Instacart question

Silver Fox1 — Tue, 13 Mar 2018 17:44:07 GMT

I would giv $5 or $10 to the driver who brings them into your house.

Re: Instacart question

Zhills — Tue, 13 Mar 2018 17:41:24 GMT

I don't understand a service charge. Never had one from SHIPT. When I go back to the sight after delivery, I get a screen to tip. I use the computer, not the app. My orders are small, thus my tip! You don't have to tip so use your own judgement.

Re: Instacart question

sunshine45 — Tue, 13 Mar 2018 17:46:58 GMT

i have never heard of SHIPT or INSTACART. we do have PEAPOD delivery service through GIANT and they do charge a delivery fee.

"If you buy more than $100 in groceries, your delivery fee is $6.95. An order between $75 and $100 has a $7.95 delivery fee, and an order between $60 and $75 has a $9.95 delivery fee."

one of our local independent grocery stores also deliver and charge a flat rate of $10. if we get special orders from them we always tip the driver $10-$15.

Re: Instacart question

dex — Tue, 13 Mar 2018 18:02:07 GMT

If there is a delivery fee then why do you need to tip..wouldn’t that be considered a tip.

Re: Instacart question

sunshine45 — Tue, 13 Mar 2018 18:11:32 GMT

@dexwrote:
If there is a delivery fee then why do you need to tip..wouldn’t that be considered a tip.

my GUESS is that the delivery fee goes to the store......for wear and tear, gasoline, and insurance purposes on the vehicle.

Re: Instacart question

jackthebear — Tue, 13 Mar 2018 18:17:46 GMT

I think its Instantcart

Re: Instacart question

gidgetgh — Tue, 13 Mar 2018 18:25:02 GMT

Reporting back after my first Instacart experience. I have to admit, it was pretty darn handy.

Today was grocery shopping day for me. When I got up this morning at 5:30, I went to get some laundry out of the dryer and when I bent over and turned my head to get the laundry out, I had a vertigo attack.

So, it’s not the greatest day physically and I didn’t feel well enough to drive to the store and reach and bend and all that grocery shopping entails.

Picking the groceries from the the app was easy. They said they’d be delivered within two hours, but as I watched my order on the app, it was assigned to someone immediately and he began shopping our order like three minutes later. He finished quickly and got here quickly. Everything was fine with the order.

I tipped him in cash. When I got back inside, Instacart had texted me and gave me an option to add a tip to the order. So I didn’t do that but if I ever use it again I’ll know how it works.

I can’t see this being a regular thing for me, I actually don’t mind grocery shopping as a rule. But it helped me out today. I could have done the shopping tomorrow, but I don’t know if the vertigo will be a lot better then AND it’s supposed to be really cold here all day tomorrow.

Re: Instacart question

gidgetgh — Tue, 13 Mar 2018 18:25:47 GMT

@jackthebearwrote:
I think its Instantcart

@jackthebear, no, it’s Instacart.

Re: Instacart question

jackthebear — Tue, 13 Mar 2018 19:00:10 GMT

@gidgetghwrote:
@jackthebearwrote:
I think its Instantcart

@jackthebear, no, it’s Instacart.

I was on there earlier looking to see if they delivered from Costco yet...they don't

Re: Instacart question

Spurt — Tue, 13 Mar 2018 19:52:49 GMT

@gidgetghwrote:
Reporting back after my first Instacart experience. I have to admit, it was pretty darn handy.

Today was grocery shopping day for me. When I got up this morning at 5:30, I went to get some laundry out of the dryer and when I bent over and turned my head to get the laundry out, I had a vertigo attack.

So, it’s not the greatest day physically and I didn’t feel well enough to drive to the store and reach and bend and all that grocery shopping entails.

Picking the groceries from the the app was easy. They said they’d be delivered within two hours, but as I watched my order on the app, it was assigned to someone immediately and he began shopping our order like three minutes later. He finished quickly and got here quickly. Everything was fine with the order.

I tipped him in cash. When I got back inside, Instacart had texted me and gave me an option to add a tip to the order. So I didn’t do that but if I ever use it again I’ll know how it works.

I can’t see this being a regular thing for me, I actually don’t mind grocery shopping as a rule. But it helped me out today. I could have done the shopping tomorrow, but I don’t know if the vertigo will be a lot better then AND it’s supposed to be really cold here all day tomorrow.

@gidgetgh

I tried Instacart a few weeks ago when I pulled my hamstring and I couldnt put any pressure on my leg---the doctor gave me muscle relaxers and told me to stay off my leg and use a heating pad....I was running out of things and needed items at the store....my friends offered to go to the store, but I know how busy a couple of them were that week...

I tried Instacart and I included the tip when I paid for my groceries...the girl that delivered the groceries was very professional and very nice....and I told her I included a nice tip for her when I paid for the groceries....she thanked me, shook my hand and left and I got an email to rate her and the service...It was fast and convenient I ordered quite a bit but not a full week's worth of groceries, but yes I would use them again...

Re: Instacart question

Bri36 — Tue, 13 Mar 2018 19:55:15 GMT

I have groceries delivered to my kids at college from Peapod. There isn't a way to tip that I know of.

I've never heard of Instacart. I'll have to look into that.

@gidgetgh, I always get the most useful tip from you on these boards!

Re: Instacart question

Alison Wonderland — Tue, 13 Mar 2018 21:39:05 GMT

@dexwrote:
If there is a delivery fee then why do you need to tip..wouldn’t that be considered a tip.

No. The delivery fee goes to the company. The tip goes to the actual delivery person.

For deliveries, I tip according not to price of items, but by volume and weight. I live up a flight of stairs and get frequent deliveries from Amazon Prime Now. I ordered an Amazon Echo and the app wanted me to tip around $15 based on item price and I tipped $5 because it was in one bag and not very heavy. Another time I ordered $50 in groceries, including some canned goods and heavy items. I knew they were going to be heavier and probably in two bags, so I tipped more for hauling those up my stairs. I also tip more for deliveriers that come later at night, like past 9, and for deliveries on holidays or bad weather because the reason I'm getting a delivery is that I didn't feel like going out and the driver was willing to do it for me. I think that's worth my acknowledgement.

Tipping has some guidelines, but I feel it's mostly pretty random and at the whim of the person doing the tipping. I just try to do the best I can.

Re: Instacart question

dex — Tue, 13 Mar 2018 21:59:23 GMT

@Alison Wonderland I never tip for my amazon deliveries.I don’t even see the delivery person.You must be a favourite and fought over client.I can’t get over how generous Americans are with their tipping practices.I am from Canada and we didn’t tip half the people you do here in the USA.We usually tipped for something extra or unexpected or above and beyond services.