topic Re: So Now What's Wrong? in Community Chat

So Now What's Wrong?

PINKdogWOOD — Tue, 13 Mar 2018 10:31:24 GMT

Computer problems - them or us?

They said it was us and our browsers about 2 weeks ago. This morning I log on and find I cannot view items from last night's shows nor this morning prior to 3AM.

Anyone else having problems STILL?

Can't look, shop, spend money on anything here if I cannot see what's on. QVC, you're only hurting yourself here because we can shop elsewhere!

Re: So Now What's Wrong?

Nataliesgramma — Tue, 13 Mar 2018 10:35:14 GMT

Happened to me too this morning too.....

At least the top that I bought last night is showing up.....

Re: So Now What's Wrong?

Lila4Now — Tue, 13 Mar 2018 10:39:56 GMT

Of course it's QVC's issue. It always is. Even way back when they used " clear all your cookies ", when there were issues it was them. They can't seem to go two weeks without some type of issue with the site.

Re: So Now What's Wrong?

jackthebear — Tue, 13 Mar 2018 11:03:40 GMT

there's some kind of issue with

items recently on air

and viewing on my iPad

can't view that since they tweaked the website

Re: So Now What's Wrong?

Mom2Dogs — Tue, 13 Mar 2018 11:18:52 GMT

@PINKdogWOOD.....I am having the same issue....no listings prior to 3 am.

Re: So Now What's Wrong?

KingstonsMom — Tue, 13 Mar 2018 11:23:57 GMT

I have the same problem with items recently on air, nothing before 3AM is showing on my laptop.

Constant tech issues is really getting old......

Re: So Now What's Wrong?

CalminHeart — Tue, 13 Mar 2018 11:36:15 GMT

It's NOT your browser...that's just an excuse for a screwed up system. Another browser may work better until they fix it but it's not your browser's fault. They just released the new web page and are having problems. Most new programs normally have some problems so don't I buy their excuses or so-called explanations.

Re: So Now What's Wrong?

Krimpette — Tue, 13 Mar 2018 11:46:11 GMT

Same issue here on my MacBook Pro using Safari. (and I rarely have problms with the Q site).

Re: So Now What's Wrong?

shoesnbags — Tue, 13 Mar 2018 12:17:22 GMT

I couldn't access items recently on air Saturday. Not on my iPad or Windows desktop. Finally gave up in frustration and haven't tried since. With QVC's website, it's always something.

Re: So Now What's Wrong?

Pecky — Tue, 13 Mar 2018 12:58:18 GMT

Count me in with not able to find previous shows. I wanted to see what was on last night and I can't. I mean really???

Re: So Now What's Wrong?

PINKdogWOOD — Tue, 13 Mar 2018 12:59:51 GMT

@CalminHeart It's been more than one month since their teckies touched the homepage. Nothing or very few things have worked right or wrong since then.

We know it's not our browsers. It's not cookies, donuts, pie, coffee or anyting else either!

We moan and complain here. They do nothing. We continue to moan and complain. They get on here with us and say it's our browsers. It is not.

Two months later, we're all still struggling. Not our problem. We're not spending money. We're no longer spending money here.

We can take it elsewhere - we do not care. Plenty of other fish in the sea as we say.

Re: So Now What's Wrong?

patbz — Tue, 13 Mar 2018 14:10:21 GMT

Can you say "QVC you need a new IT team"?

Re: So Now What's Wrong?

beckyb1012 — Tue, 13 Mar 2018 14:58:33 GMT

@KingstonsMomwrote:
I have the same problem with items recently on air, nothing before 3AM is showing on my laptop.

Constant tech issues is really getting old......

Well at least they are consistent @KingstonsMom. A royal pain yes, but we always know it/they will be there.

Re: So Now What's Wrong?

ValuSkr — Tue, 13 Mar 2018 15:23:26 GMT

I imagine that with so many different platforms - hardware, operating systems, browsers - many of which are being continually updated - it's hard to keep a website in synch with all things at all times. In that case, it would be helpful if QVC would note how to optimize the experience on each type of device - for example, which browser works best with its website.

Re: So Now What's Wrong?

sunshine45 — Tue, 13 Mar 2018 15:27:27 GMT

i can see all items recently on air.

i am using a laptop and firefox.

Re: So Now What's Wrong?

Spurt — Tue, 13 Mar 2018 21:30:38 GMT

Check your settings folks theres been a couple threads on this.........if you zoom is over 100% you dont see the full screen, decrease it and you should be fine...............

I can see items on air just fine and Im on laptop on Chrome Browser...............Someone with a Mac adjusted settings on their text and they were back in business too...

Re: So Now What's Wrong?

RoughDraft — Tue, 13 Mar 2018 21:41:02 GMT

@ValuSkrwrote:
I imagine that with so many different platforms - hardware, operating systems, browsers - many of which are being continually updated - it's hard to keep a website in synch with all things at all times. In that case, it would be helpful if QVC would note how to optimize the experience on each type of device - for example, which browser works best with its website.

If that were truly the case, why don't I have any of these problems with other sites, i.e. Amazon, HSN, Evine, and uncountable small business that have on line sales?

And while I'm thinking of it, their videos still do not load or take forever to do so. I've used Chrome, Firefox, etc. Same results.

Re: So Now What's Wrong?

BeccaLou — Tue, 13 Mar 2018 22:14:20 GMT

@KingstonsMomwrote:
I have the same problem with items recently on air, nothing before 3AM is showing on my laptop.

Constant tech issues is really getting old......

Becca Lou Wrote: I have problems with viewing some of the items video demo's, at times.

Re: So Now What's Wrong?

Turbosmom — Tue, 13 Mar 2018 23:17:26 GMT

If you have an iPad, scroll down towards the bottom of the page and you'll see the latest shows. Click on the show you want to see then scroll further down the page and you'll see all the items in that show.

Re: So Now What's Wrong?

Montana — Tue, 13 Mar 2018 23:40:58 GMT

When I have trouble on this website I assume it is the fault of the IT team.

It is not my browser.

It is not my cookies.

It is not my fault

Other websites do not have continual problems accommodating various platforms.