topic Re: System update in Community Chat

System update

Phylly — Thu, 22 Feb 2018 16:42:35 GMT

Yesterday I had to reset my password, due to the system update. Today, as I was trying to order an item, I was told I had to re-enter my credit card. Mind you, there are several easy pays in queue--this information is on file.

I realize it's not a huge task to re-enter my credit card, and it's not a huge task to reset my password. That being said, I am just fed up. It shouldn't be so hard to make a purchase. We have to constantly monitor our easy-pays and our refunds to be sure we've been charged appropriately. I believe there is more attention and appreciation shown to new customers rather than old, seasoned customers.

In short, I don't feel valued as a long term customer. I receive lots of coupons and discounts from other vendors I use, and will change my buying habits. It's time.

Re: System update

chrystaltree — Thu, 22 Feb 2018 16:50:59 GMT

Seriously....lol

Re: System update

Cakers3 — Thu, 22 Feb 2018 16:57:05 GMT

There was an upgrade????

Re: System update

VanSleepy — Thu, 22 Feb 2018 17:01:22 GMT

@Cakers3wrote:
There was an upgrade????

LOL there was something

Re: System update

DTRJPR — Thu, 22 Feb 2018 17:03:19 GMT

Hello my QVC Diva just read your post I've been having the same issue for the past 2 days. When I go to sign in using my QVC phone app it lets me type my email,then enter my password but once I hit the sign in button it does not transmit.Is anyone else having this issue????if I hold the sign in button long enough it shows the buffering wheel spinning saying where working to sign you in but I can;t get in!!!!THIS IS CRAZY as much money as we all spend at THE Q this should be working.I got the app for convience it's had been working fine for years don't know what is going on????If anyone else has this issue could you please respond to this...

Thank You

D.Rice

Washington,DC

Re: System update

Shanus — Thu, 22 Feb 2018 17:04:44 GMT

@Phyllywrote:
Yesterday I had to reset my password, due to the system update. Today, as I was trying to order an item, I was told I had to re-enter my credit card. Mind you, there are several easy pays in queue--this information is on file.

I realize it's not a huge task to re-enter my credit card, and it's not a huge task to reset my password. That being said, I am just fed up. It shouldn't be so hard to make a purchase. We have to constantly monitor our easy-pays and our refunds to be sure we've been charged appropriately. I believe there is more attention and appreciation shown to new customers rather than old, seasoned customers.

In short, I don't feel valued as a long term customer. I receive lots of coupons and discounts from other vendors I use, and will change my buying habits. It's time.

@Phylly Am removing all credit info until secure

Re: System update

VanSleepy — Thu, 22 Feb 2018 17:05:05 GMT

Huh. Another new (old) problem for tablet users. I had italicized the word something and it showed as such before I posted.

Re: System update

Phylly — Thu, 22 Feb 2018 17:42:07 GMT

So, if I understand you right, because there was a "change"--whatever that may be, that my credit card has to be re-entered as a precautionary procedure...to be more secure.

While I can understand what you mean, my card is on file with my easy pays. Both sources shoud, in my opinion, should be the same. I am not an expert, just trying to understand what is happening.

Re: System update

NAES1 — Thu, 22 Feb 2018 17:54:41 GMT

@Shanuswrote:
@Phyllywrote:
Yesterday I had to reset my password, due to the system update. Today, as I was trying to order an item, I was told I had to re-enter my credit card. Mind you, there are several easy pays in queue--this information is on file.

I realize it's not a huge task to re-enter my credit card, and it's not a huge task to reset my password. That being said, I am just fed up. It shouldn't be so hard to make a purchase. We have to constantly monitor our easy-pays and our refunds to be sure we've been charged appropriately. I believe there is more attention and appreciation shown to new customers rather than old, seasoned customers.

In short, I don't feel valued as a long term customer. I receive lots of coupons and discounts from other vendors I use, and will change my buying habits. It's time.
@Phylly Am removing all credit info until secure

@Shanus,

I hope that my #5 isn't bothering you.."but have learned from the 16th of February I, along with more posters, having to do the same, if not able to read the fine print. Apparently everyone is in agreement. (?)

If you can remember back June 15th- 3.5 years ago when the entire system changed, one of the more known posters (2010) immediately stopped all of her accounts.

Last evening, one of the posters, (2010) saw 'her' anti-virus ran, while posting, across her screen, telling her that her site, here, was no longer secure.

She told everyone good bye, that she had cancelled all acct's.

I am having, as many others, these same problems.

I have no idea what the lol from Chrystal T... was referring to as seriously?

"I see 0 of anything being funny, unless lol

[ little old lady ] was meant here".

AND! I do not argue, nor will reply back to anyone whom does not take me seriously, in explaining what/ when I have witnessed something I had read (here) over one hundred times +.

Different threads, different forums.

"I've stopped all ordering, at this time. When posters, that have been here longer than I, are closing accounts, or are receiving anti virus notes from their provider, then I am know it's not just me".

**I initiated the topic:

[Small font, along with other problems] days ago.

If incorrect, then I will listen. Thank you.

Re: System update

Shanus — Thu, 22 Feb 2018 18:00:31 GMT

@NAES1wrote:
@Shanuswrote:
@Phyllywrote:
Yesterday I had to reset my password, due to the system update. Today, as I was trying to order an item, I was told I had to re-enter my credit card. Mind you, there are several easy pays in queue--this information is on file.

I realize it's not a huge task to re-enter my credit card, and it's not a huge task to reset my password. That being said, I am just fed up. It shouldn't be so hard to make a purchase. We have to constantly monitor our easy-pays and our refunds to be sure we've been charged appropriately. I believe there is more attention and appreciation shown to new customers rather than old, seasoned customers.

In short, I don't feel valued as a long term customer. I receive lots of coupons and discounts from other vendors I use, and will change my buying habits. It's time.
@Phylly Am removing all credit info until secure

@Shanus,

I hope that my #5 isn't bothering you.."but have learned from the 16th of February I, along with more posters, having to do the same, if not able to read the fine print. Apparently everyone is in agreement. (?)

If you can remember back June 15th- 3.5 years ago when the entire system changed, one of the more known posters (2010) immediately stopped all of her accounts.

Last evening, one of the posters, (2010) saw 'her' anti-virus ran, while posting, across her screen, telling her that her site, here, was no longer secure.
She told everyone good bye, that she had cancelled all acct's.
I am having, as many others, these same problems.
I have no idea what the lol from Chrystal T... was referring to as seriously?

"I see 0 of anything being funny, unless lol
[ little old lady ] was meant here".
AND! I do not argue, nor will reply back to anyone whom does not take me seriously, in explaining what/ when I have witnessed something I had read (here) over one hundred times +.
Different threads, different forums.

"I've stopped all ordering, at this time. When posters, that have been here longer than I, are closing accounts, or are receiving anti virus notes from their provider, then I am know it's not just me".

**I initiated the topic:
[Small font, along with other problems] days ago.

If incorrect, then I will listen. Thank you.

@NAES1 I hear you about this site & the security issue. Also my print is set at #4. Too small for the majority? If we go up to #5 & have to re-quote posts for clarity, rather long post...takes up a lot of room, no?

Re: System update

NAES1 — Thu, 22 Feb 2018 18:05:21 GMT

@Shanuswrote:
@NAES1wrote:
@Shanuswrote:
@Phyllywrote:
Yesterday I had to reset my password, due to the system update. Today, as I was trying to order an item, I was told I had to re-enter my credit card. Mind you, there are several easy pays in queue--this information is on file.

I realize it's not a huge task to re-enter my credit card, and it's not a huge task to reset my password. That being said, I am just fed up. It shouldn't be so hard to make a purchase. We have to constantly monitor our easy-pays and our refunds to be sure we've been charged appropriately. I believe there is more attention and appreciation shown to new customers rather than old, seasoned customers.

In short, I don't feel valued as a long term customer. I receive lots of coupons and discounts from other vendors I use, and will change my buying habits. It's time.
@Phylly Am removing all credit info until secure

@Shanus,

I hope that my #5 isn't bothering you.."but have learned from the 16th of February I, along with more posters, having to do the same, if not able to read the fine print. Apparently everyone is in agreement. (?)

If you can remember back June 15th- 3.5 years ago when the entire system changed, one of the more known posters (2010) immediately stopped all of her accounts.

Last evening, one of the posters, (2010) saw 'her' anti-virus ran, while posting, across her screen, telling her that her site, here, was no longer secure.
She told everyone good bye, that she had cancelled all acct's.
I am having, as many others, these same problems.
I have no idea what the lol from Chrystal T... was referring to as seriously?

"I see 0 of anything being funny, unless lol
[ little old lady ] was meant here".
AND! I do not argue, nor will reply back to anyone whom does not take me seriously, in explaining what/ when I have witnessed something I had read (here) over one hundred times +.
Different threads, different forums.

"I've stopped all ordering, at this time. When posters, that have been here longer than I, are closing accounts, or are receiving anti virus notes from their provider, then I am know it's not just me".

**I initiated the topic:
[Small font, along with other problems] days ago.

If incorrect, then I will listen. Thank you.
@NAES1 I hear you about this site & the security issue. Also my print is set at #4. Too small for the majority? If we go up to #5 & have to re-quote posts for clarity, rather long post...takes up a lot of room, no?

@Shanus, I have this at #4. 'Okay for you"? I prefer BOLD BLACK.

Re: System update

JustJazzmom — Thu, 22 Feb 2018 18:43:26 GMT

Anyone using an IPad should upload the new update to their OS. This patch corrects the way apps connect without crashing. This might correct the signing in problem some people have encountered in recent days.

All websites have a certificate as part of their internet website when the website loads for you to view. As the page is loading the OS is checking many things — correct address, up to date certificate? if the tech company (not the moderators here) as employees of QVC have not updated this certificate, the anti virus program depending on your settings on your computer will kick this site out as being insecure & will ask you if you want to continue.

Re: System update

proudlyfromNJ — Thu, 22 Feb 2018 19:55:43 GMT

@JustJazzmomwrote:
Anyone using an IPad should upload the new update to their OS. This patch corrects the way apps connect without crashing. This might correct the signing in problem some people have encountered in recent days.

All websites have a certificate as part of their internet website when the website loads for you to view. As the page is loading the OS is checking many things — correct address, up to date certificate? if the tech company (not the moderators here) as employees of QVC have not updated this certificate, the anti virus program depending on your settings on your computer will kick this site out as being insecure & will ask you if you want to continue.

@JustJazzmom. My IPad to old. No more updates.

Re: System update

AuntG — Thu, 22 Feb 2018 20:02:22 GMT

Small font and jumping screen is making me nauseous. I don't even like coming out here.

Re: System update

geezerette — Thu, 22 Feb 2018 22:06:22 GMT

@JustJazzmomwrote:
Anyone using an IPad should upload the new update to their OS. This patch corrects the way apps connect without crashing. This might correct the signing in problem some people have encountered in recent days.

All websites have a certificate as part of their internet website when the website loads for you to view. As the page is loading the OS is checking many things — correct address, up to date certificate? if the tech company (not the moderators here) as employees of QVC have not updated this certificate, the anti virus program depending on your settings on your computer will kick this site out as being insecure & will ask you if you want to continue.

Except I just read that it also removes your battery indicator as well as a few other problems.

Re: System update

JustJazzmom — Thu, 22 Feb 2018 23:24:26 GMT

@geezerettewrote:
@JustJazzmomwrote:
Anyone using an IPad should upload the new update to their OS. This patch corrects the way apps connect without crashing. This might correct the signing in problem some people have encountered in recent days.

All websites have a certificate as part of their internet website when the website loads for you to view. As the page is loading the OS is checking many things — correct address, up to date certificate? if the tech company (not the moderators here) as employees of QVC have not updated this certificate, the anti virus program depending on your settings on your computer will kick this site out as being insecure & will ask you if you want to continue.
Except I just read that it also removes your battery indicator as well as a few other problems.

The battery life indicator is still there with the update.

Re: System update

geezerette — Thu, 22 Feb 2018 22:12:41 GMT

@JustJazzmomwrote:
@geezerettewrote:
@JustJazzmomwrote:
Anyone using an IPad should upload the new update to their OS. This patch corrects the way apps connect without crashing. This might correct the signing in problem some people have encountered in recent days.

All websites have a certificate as part of their internet website when the website loads for you to view. As the page is loading the OS is checking many things — correct address, up to date certificate? if the tech company (not the moderators here) as employees of QVC have not updated this certificate, the anti virus program depending on your settings on your computer will kick this site out as being insecure & will ask you if you want to continue.
Except I just read that it also removes your battery indicator as well as a few other problems.
The batter life indicator is still there with the update.

iOS 11.2.6?

Re: System update

JustJazzmom — Thu, 22 Feb 2018 22:13:06 GMT

@geezerettewrote:
@JustJazzmomwrote:
@geezerettewrote:
@JustJazzmomwrote:
Anyone using an IPad should upload the new update to their OS. This patch corrects the way apps connect without crashing. This might correct the signing in problem some people have encountered in recent days.

All websites have a certificate as part of their internet website when the website loads for you to view. As the page is loading the OS is checking many things — correct address, up to date certificate? if the tech company (not the moderators here) as employees of QVC have not updated this certificate, the anti virus program depending on your settings on your computer will kick this site out as being insecure & will ask you if you want to continue.
Except I just read that it also removes your battery indicator as well as a few other problems.
The batter life indicator is still there with the update.
iOS 11.2.6?

Yes.

Re: System update

x Hedge — Thu, 22 Feb 2018 22:13:36 GMT

Agreed with your comments @AuntG. My eyes actually ACHE from days of trying to cope with their most recent "improvement".

Screens jump, and ZOOM in and out on their own while loading.

Each page does this!!

Then it defaults to not fitting on the screen.

The sentences are 2 and a half times wider than the screen, so i have to not only enlarge, but shift the whole page sideways to read each of the sentences.

And now posters are trying to compensate, so there's giant sized, and bold print mixed in with minute print.

Aye carrumbah!

My eyes hurt from tyring to adjust. It's a literal pain trying to participate here now.

Re: System update

geezerette — Thu, 22 Feb 2018 22:17:50 GMT

@JustJazzmom

Thanks. Apparently it only affects some people.