topic Re: "Get Order Updates, etc. thru FB Messenger"? in Community Chat

"Get Order Updates, etc. thru FB Messenger"?

KingstonsMom — Mon, 05 Feb 2018 16:06:28 GMT

I just made a purchase and during the checkout where it showed my order info, there was a message with a pre-checked box that said "Receive order updates and special offers through Facebook Messenger."

The fine print below that stated that QVC would share your purchase info with Facebook and they would use it according to their policies.

This is not word for word, but it did say that Q would not share your personal profile with FB.

I don't want ANYTHING about me shared with FB! I unchecked the box.

Just a head's up in case someone doesn't notice this when making a purchase here, if you don't uncheck that box, your purchase info will be shared with FB.

Re: "Get Order Updates, etc. thru FB Messenger"?

Bri36 — Mon, 05 Feb 2018 16:10:22 GMT

That's been like that for a few months now. You have to make sure the box is unchecked.

I think it's horrible...

Re: "Get Order Updates, etc. thru FB Messenger"?

KingstonsMom — Mon, 05 Feb 2018 16:17:51 GMT

@Bri36

Thank you, I haven't bought anything here since early November, so I hadn't seen it and I sure haven't read anything here on the forums about it, but I may have missed it.

Just another reason I shop here less & less I guess.

Re: "Get Order Updates, etc. thru FB Messenger"?

aprilskies — Mon, 05 Feb 2018 16:20:22 GMT

This is one thing that boiled my blood. I couldnt believe it the first time it happened but thought it was a fluke of some sort. When I had another order, it happened again but I didnt notice anything to unclick when I was submitting my order, obviously I might of missed it. But I called qvc and had them remove it from my account. It was funny because at first I was wondering why I wasnt getting an order email from them. While I dont think it was showing in my feed to others I still dont need to receive my order details through facebook. I dont have much personal information on there and dont use it much either. What is the world are they thinking. I think that is so wrong.

Re: "Get Order Updates, etc. thru FB Messenger"?

Bri36 — Mon, 05 Feb 2018 16:24:14 GMT

@KingstonsMom, it was well before November.

There were a few threads in other forums. I'm sure a lot of people don't even know about the issue.

Re: "Get Order Updates, etc. thru FB Messenger"?

CLHS68 — Mon, 05 Feb 2018 16:30:13 GMT

Zulilly does it too. I did not realize and it was on Facebook. I wrote & told them I do not want it on there. I hate it that companies can do this to people.

Re: "Get Order Updates, etc. thru FB Messenger"?

KingstonsMom — Mon, 05 Feb 2018 16:30:43 GMT

@aprilskies

Thank you! I just called CS and had that removed too!

Re: "Get Order Updates, etc. thru FB Messenger"?

KingstonsMom — Mon, 05 Feb 2018 16:35:08 GMT

@Bri36

Then I may have just missed it, it is small and in a light blue print that's easy to miss.

I took @aprilskies advice and just called CS and had them uncheck that box!

Re: "Get Order Updates, etc. thru FB Messenger"?

sunshine45 — Mon, 05 Feb 2018 17:38:32 GMT

i get my order updates via facebook messenger and via text messages.

not sure just why everyone is so against it, but it doesnt bother me at all.

if you dont want it, check your settings or call customer service to opt out.

Re: "Get Order Updates, etc. thru FB Messenger"?

AlleyCat — Mon, 05 Feb 2018 18:23:25 GMT

Yeah, I didn't realize it was like that at first and since I set my husband's phone up to share my facebook page, he started getting messages every time I ordered something. I changed that setting real quick let me tell you.

Re: "Get Order Updates, etc. thru FB Messenger"?

chrystaltree — Mon, 05 Feb 2018 18:24:34 GMT

I don't know why they do it, I never asked for it but I don't care. I'm not a FB person, I check in with FB once or twice a week just for the heck of it. I still get my order information by email and I check tracking myself. So anything QVC sends to me via FB is irrelevant.

Re: "Get Order Updates, etc. thru FB Messenger"?

KingstonsMom — Mon, 05 Feb 2018 18:32:54 GMT

@sunshine45

In the post above yours, I said I did call & opt out.

Re: "Get Order Updates, etc. thru FB Messenger"?

KingstonsMom — Mon, 05 Feb 2018 18:38:42 GMT

wrote:
I don't know why they do it, I never asked for it but I don't care. I'm not a FB person, I check in with FB once or twice a week just for the heck of it. I still get my order information by email and I check tracking myself. So anything QVC sends to me via FB is irrelevant.

@chrystaltree

The point is that QVC isn't sending YOU info via Facebook, but that info is shared with and used by Facebook.

Re: "Get Order Updates, etc. thru FB Messenger"?

CLEM — Tue, 06 Feb 2018 00:35:01 GMT

@KingstonsMomand others who have received this message.

I have just ordered something just to see where this FB message is, but I did not see it.

By any chance do you have a Qcard? I don't, perhaps that is the reason?????

I have just deactivated my account. I don't like Facebook anyway and hardly ever use it.

Re: "Get Order Updates, etc. thru FB Messenger"?

jannabelle1 — Tue, 06 Feb 2018 00:31:58 GMT

@AlleyCat- LOL - I can so identify with your comment! My hubby uses my Facebook account (and his) to play Texas Hold Em.....he doesn't care what I order, but good grief - some things are better left unknown!! I immediately changed my setting as well!

Re: "Get Order Updates, etc. thru FB Messenger"?

Moonchilde — Tue, 06 Feb 2018 00:39:18 GMT

wrote:
I just made a purchase and during the checkout where it showed my order info, there was a message with a pre-checked box that said "Receive order updates and special offers through Facebook Messenger."

The fine print below that stated that QVC would share your purchase info with Facebook and they would use it according to their policies.

This is not word for word, but it did say that Q would not share your personal profile with FB.

I don't want ANYTHING about me shared with FB! I unchecked the box.

Just a head's up in case someone doesn't notice this when making a purchase here, if you don't uncheck that box, your purchase info will be shared with FB.

I’ve read before on the forums that people were freaking out and wondering WT*? I’ve had similar experience with other mail orders from other businesses. I’m always careful to say heck to the no.

Re: "Get Order Updates, etc. thru FB Messenger"?

KingstonsMom — Tue, 06 Feb 2018 11:00:59 GMT

@CLEM

No, I don't have a Q card.

Re: "Get Order Updates, etc. thru FB Messenger"?

JeanLouiseFinch — Tue, 06 Feb 2018 11:29:04 GMT

wrote:
I just made a purchase and during the checkout where it showed my order info, there was a message with a pre-checked box that said "Receive order updates and special offers through Facebook Messenger."

The fine print below that stated that QVC would share your purchase info with Facebook and they would use it according to their policies.

This is not word for word, but it did say that Q would not share your personal profile with FB.

I don't want ANYTHING about me shared with FB! I unchecked the box.

Just a head's up in case someone doesn't notice this when making a purchase here, if you don't uncheck that box, your purchase info will be shared with FB.

@KingstonsMom- QVC offered this as a matter of convenience for you, to send your notifications to your Facebook MESSENGER rather than your email. That is not the same thing as them sending it to your Facebook page wall and broadcasting your purchases to everyone you know. Facebook Messenger is where the private messaging is done. None of your contacts would see that.

Re: "Get Order Updates, etc. thru FB Messenger"?

KingstonsMom — Tue, 06 Feb 2018 11:56:08 GMT

@JeanLouiseFinch

My confusion is that I'm not on Facebook.

And I didn't like the statement about FB 'using' my purchase info, which was stated in that message.

Either way, I had QVC CS delete it from my account and when I just made a purchase, that FB option didn't show at all.

Problem solved!

Re: "Get Order Updates, etc. thru FB Messenger"?

CLEM — Tue, 06 Feb 2018 14:16:49 GMT

I just went in my account settings and noticed that under "Reminders" I had opted out. I wonder if that has something to do with the fact that I can not even see the message about FB when placing an order.