topic Re: This just confuses me in Community Chat

This just confuses me

151949 — Mon, 29 Jan 2018 16:37:43 GMT

I ordered something that was shipped on the 25th but is still not here - not even in Fl. yet but I ordered something else that shipped on the 28th and it is already in my town at the PO.

Not to mention an item I ordered before Christmas that never came & QVC replaced it, that is still in Jacksonville getting scanned repeatedly arriving & departing facility.

Re: This just confuses me

Yardlie — Mon, 29 Jan 2018 16:55:04 GMT

I had a similar thing happen to me on Amazon recently. My niece works at an Amazon in CA, and I asked her about it. She said that big companies like that have different fulfillment centers throughout the U.S. Clothing might come from one center, cosmetics from another, tools from a different one so something ordered later might arrive earlier if it comes from a closer fulfillment center.

Don't know why your item in Jacksonville is repeatedly getting scanned as arriving and departing though. However, I have received packages that took a round trip around the U.S. before they finally arrived here.

Re: This just confuses me

Puppy Lips — Mon, 29 Jan 2018 19:53:50 GMT

I sent some important papers to my son away at college -- a 4 hour drive from our home. I think it took like 10 days. Tracking it through the post office, it went back and forth twice between two big cities before it was delivered. The address was correct. My local post office was no help as far as finding out what was going on. Sometimes the Post office just s*cks.

Re: This just confuses me

homedecor1 — Mon, 29 Jan 2018 21:39:20 GMT

@151949

guess it's becoming the "norm" because on 1/13/18 I mailed a 14x14x14" box priority 3-4 mail it's now 1/29 and box still not delivered & no tracking available😡😡

Went again to PO spoke to Postmaster (package going from Tampa to Philadelphia) : they have no idea but give it another week!!! Bad weather ....yet, no refund for priority fees!!!

😱😡

Re: This just confuses me

Renata22 — Mon, 29 Jan 2018 21:44:48 GMT

Same thing is happening to me. Some packages get here so quickly and others never do. I got a refund for one package that never arrived. There was no tracking available. Another one has been 2 hours from my home for 10 days, just sitting there.

Re: This just confuses me

viva923 — Mon, 29 Jan 2018 21:59:38 GMT

ordered from hanes, took over 6 weeks to get 1 pair of mens pull up pants. it sat in a distribution center for close to 1 month. why have no idea.

Re: This just confuses me

gmkb — Tue, 30 Jan 2018 12:55:24 GMT

I ordered something before Christmas that is still sitting in the local UPS office being scanned periodically. I have never received it. UPS service has deteriorated recently, at least locally.

QVC refunded the money to me, so no complaint there.

Re: This just confuses me

ROMARY — Tue, 30 Jan 2018 17:16:29 GMT

In general: Way too many employees being 'distracted'? Allegedly. Some people just aren't as conscientious as they could be/should be.

Re: This just confuses me

Moonchilde — Tue, 30 Jan 2018 19:07:24 GMT

I can honestly say that I’ve never had a package go all over the place geographically with zig-zag shipping. I just haven’t. The PO has lost a couple of packages in 45 years, but that wasn’t necessarily due to zig-zagging. Other than that, I’ve personally had more package issues with UPS (and them bold-faced lying) than USPS as far as delivery. Not that I love the PO, as I’ve had other issues with them.

Re: This just confuses me

qbetzforreal — Tue, 30 Jan 2018 19:12:38 GMT

@ROMARY wrote:
In general: Way too many employees being 'distracted'? Allegedly. Some people just aren't as conscientious as they could be/should be.

@ROMARY- That's not fair. Most items don't ship from the same facility.

Re: This just confuses me

qbetzforreal — Tue, 30 Jan 2018 19:14:58 GMT

@Moonchilde wrote:
I can honestly say that I’ve never had a package go all over the place geographically with zig-zag shipping. I just haven’t. The PO has lost a couple of packages in 45 years, but that wasn’t necessarily due to zig-zagging. Other than that, I’ve personally had more package issues with UPS (and them bold-faced lying) than USPS as far as delivery. Not that I love the PO, as I’ve had other issues with them.

@Moonchilde- It does happen. Last spring, I had some pants that travelled the country before I got them.

Re: This just confuses me

Moonchilde — Tue, 30 Jan 2018 19:23:30 GMT

wrote:
@Moonchilde wrote:
I can honestly say that I’ve never had a package go all over the place geographically with zig-zag shipping. I just haven’t. The PO has lost a couple of packages in 45 years, but that wasn’t necessarily due to zig-zagging. Other than that, I’ve personally had more package issues with UPS (and them bold-faced lying) than USPS as far as delivery. Not that I love the PO, as I’ve had other issues with them.
@Moonchilde- It does happen. Last spring, I had some pants that travelled the country before I got them.

I never indicated that I thought it didn’t ever happen, just that it’s never happened to me.

Re: This just confuses me

PatriciaG — Tue, 30 Jan 2018 19:42:02 GMT

I find that the 2 local post offices near me are terrible. There seems to be no customer service. I have had an employee refuse to scan in my QVC return in my presence, and who told me that if I wanted a receipt that I would need to pay $3.00. This transaction resulted in my return taking about a month to get back to QVC. It was scanned in about a week after I dropped it off, and then did not leave the PO for another 2 weeks. Taking this experience into consideration, the next time I had a return, I stood in line to see someone at the counter. He told me that I didn't need to wait in line and that everything gets scanned in daily. I insisted that he scan it in, and explained my previos experience, while he smirked and acted like I was an idiot.

Re: This just confuses me

sunshine45 — Tue, 30 Jan 2018 20:03:53 GMT

i know that not all post offices will scan in your returns. i have not been able to figure out why though. the 4 post offices i use regularly all scan my returns.....2 different states even. i dont like just leaving them at the counter or with my mailman.

usps is not well run, not consistent at all in its service, and is getting worse each year. i much prefer dealing with ups and fedex.

Re: This just confuses me

Spurt — Tue, 30 Jan 2018 20:57:24 GMT

wrote:
i know that not all post offices will scan in your returns. i have not been able to figure out why though. the 4 post offices i use regularly all scan my returns.....2 different states even. i dont like just leaving them at the counter or with my mailman.

usps is not well run, not consistent at all in its service, and is getting worse each year. i much prefer dealing with ups and fedex.

@sunshine45

Me too....I prefer UPS over dealing with USPS.....so many issues from misdelivering of mail (I joke I work part-time for the Post Office since I have to spend time delivering mail to my neighbors that was put in my box in error), problems with their Schedule A Pick-up Service-(I had to submit 4 requests before they actually came to pick up a package), no one answers the phone at the local number, and their 800 number is designed for only a few services , if your's isnt one of them your out of luck-pressing 0 for an agent does no good.

At one time we had a terrific mail person, then there seemed to be a decline when tons of complaints and poor service arose......when someone asked her about it she even said "that's because my co-workers are a bunch of IDIOTS, and when I go on Army Reserve duty, the IDIOTS take over. Sadly she left the Post Office and we are left with THE IDIOTS!