topic Anyone have trouble with special offers from Kelloggs in Community Chat

Anyone have trouble with special offers from Kelloggs

bonnielu — Sat, 27 Jan 2018 15:12:16 GMT

All I wanted was a water bottle. Seems the rules change everytime I submit my receipt for purchase. Curious if I am alone. I even had help from customer service to do it right. About to give up and get my cereal from another way or just cut out cereal forever. (I read fine print so it is not me)

Re: Anyone have trouble with special offers from Kelloggs

Nataliesgramma — Sat, 27 Jan 2018 16:11:43 GMT

Yes...and I no longer purchase their cereal anymore

Re: Anyone have trouble with special offers from Kelloggs

bonnielu — Sat, 27 Jan 2018 18:08:05 GMT

@Nataliesgramma Thanks for answering me. I thought It was somehow me. I have gone through 2 days of trying to communicate. They obviously do not care. And I obviously don't need a water bottle. lt is just I get into something and I hate to NOT fix it or get satisfaction when I know I am right. I read fine print. I follow the rules. I do whatever it takes... and this time... a brick wall. I am going to end my quest and buy something else or nothing else. They are beyond words either very stupid or have not a care in the world.

Re: Anyone have trouble with special offers from Kelloggs

Lucky Duck — Sat, 27 Jan 2018 19:51:46 GMT

I bought 2 boxes of Special K and planned to buy another so I could get the free bottle. I accidentally shredded my receipt. I'm off to a bad start on this!!!!

Please let us know if you can get your dilemma worked out. Good luck!

Re: Anyone have trouble with special offers from Kelloggs

ValuSkr — Sat, 27 Jan 2018 20:25:19 GMT

Please contact Kellogg's via their website. Under "contact us by e-mail," this topic is trending: "Fuel Up With a Free Kellogg's Special K - OWN IT Water Bottle." So others may be having the same problem.

Re: Anyone have trouble with special offers from Kelloggs

bonnielu — Sun, 28 Jan 2018 15:53:28 GMT

Thanks for that. What a mess. I am an honest person but the way I am being treated over and over and over I am about to photoshop the receipts.

1. One was not clear enough

1. One was not within the 30 days of purchase although it was in the time period

3. Another was not from the right store

4. I was not signed up properly... and was never told

5. Rep on phone signed me up and led me through the process. I guess she was wrong.

It goes on and on. Sorry but I have the box and no time limit called 30 days. If you all can find it please let me know. It went from about 6 months time frame and I was within it. And initai

Re: Anyone have trouble with special offers from Kelloggs

bonnielu — Sun, 28 Jan 2018 16:32:07 GMT

I did write them many times. But the trending.... where or where can I see the other reviews or comments. I cannot find THAT PARTICULAR LIST OR DISCUSSION. I used Google, and went to their website.

My issue is they really did not make it clear the rules to follow I can read. No mention of 30 day limit from the date of purchase to the reporting... not on box.

And they have given about a 6 months window SO WHAT IS IT.

Kelloggs and the water bottle resolution UPDATE

bonnielu — Tue, 30 Jan 2018 19:36:42 GMT

Resolution but not happy with the entire process. No reason that the box had a 6 months window and the company had 30 days. I finally have the water bottle coming to me in 90 days but since I am a creature of fair play(curse and blessing) I am thinking of all the other companies over the years that have instantly done the right thing and have served their customers with honor.

I signed up... made a purchase... was never told the receipt was not any good. I called in a few months later only to find out... I was not on their list. I tried to resubmit the receipt and was told it was out of date. Finally after some manipulation and numerous phone calls it is on its way.... so I hope. Don't even need the ole water bottle but once I got started I could not back down.