topic Re: returning item to amazon in Community Chat

returning item to amazon

goldensrbest — Sat, 16 Dec 2017 20:13:33 GMT

I need to return something ,i do not have a printer, perhaps i am wrong but wasn't there a time they sent with items bought a packing label ?

Re: returning item to amazon

spot555 — Sat, 16 Dec 2017 20:15:22 GMT

No, there's never a return label. If no printer, then you'll need to call them, & they'll mail it to you.

Re: returning item to amazon

GenXmuse — Sat, 16 Dec 2017 20:15:40 GMT

They will send you a label but they charge $1 to do so. It’s an option to choose when you initiate your return on their site.

Re: returning item to amazon

shoekitty — Sat, 16 Dec 2017 20:16:06 GMT

I was in the same boat. Our printer was down for a while. They will ship you a label for 1.00. It is on the options page of label printing. You can also opt to sent the label to a friend or neighbor to print. When I have sent for a label, it takes 5-8 days.

Re: returning item to amazon

gabstoomuch — Sat, 16 Dec 2017 20:19:13 GMT

They don't even enclose packing slips anymore.

You do need their label. Maybe go to a UPS store or Staples, someplace you can pull your order up on your phone and print it out there?

OR the library! They would have a printer for free or very cheap.

Or ask a friend or family member to use their printer.

What I love about Amamzon is that they credit your account the second the bar code is scanned in to the shipper, NOT when it arrives back to them. I love that!

Re: returning item to amazon

I am still oxox — Sat, 16 Dec 2017 20:23:01 GMT

It all depends on what you are returning, if it is "damaged" Amazon will send UPS with a call tag for the box, all you need to to is get the item in its box

Re: returning item to amazon

spot555 — Sat, 16 Dec 2017 20:23:20 GMT

I can no longer stand Amazon...I'm out, I'm DONE.

Re: returning item to amazon

goldensrbest — Sat, 16 Dec 2017 20:47:26 GMT

I guess i got them mixed up ,it is a damaged item.

Re: returning item to amazon

I am still oxox — Sat, 16 Dec 2017 20:53:43 GMT

@spot555

What happened to cause the anger, Amazon is one of the greatest mail order companies out there

goldenretriever wrote:
I can no longer stand Amazon...I'm out, I'm DONE.

Re: returning item to amazon

TX-starlight — Sat, 16 Dec 2017 21:16:04 GMT

Go to your local library. They should be able to help you with it. At least my wonderful rural town library does. You can either email it to them to print, or use their computer & it will print from there. I have done it many times.

Re: returning item to amazon

Montana — Sat, 16 Dec 2017 21:30:36 GMT

I received a different item than I ordered. I don’t have a printer and on Live Chat, the Amazon rep agreed to provide a return label directly to the carrier and schedule the pickup.

All I had to do was repackage the item, which was picked up for return the next day.

Re: returning item to amazon

Vickiv — Sat, 16 Dec 2017 21:42:12 GMT

I am not a Prime member. I can’t see paying the fee for the year. I don’t buy off of Amazon and I really get confused on how to return things. I guess it’s my age. So when I want something I try to find it at QVC or HSN. If not I’ll go to the big box stores. I don’t quite trust HSN for quality of the merchandise. QVC they do have great customer service. I been with them for years. Some of the hosts do get on my nerves but I just hit the mute button Or change the channel.

Re: returning item to amazon

MalteseMomma — Sat, 16 Dec 2017 22:02:09 GMT

@Vickiv

i have shopped Amazon 15 yrs or more and seldom had a problem with any order and that is a lot of orders, more than 1 a day.

If I had a problem,I go on live chat and it is immediately taken care of. I get a refund without returning or a reorder at their expense. I have never been told to return any item.

Make sure you order is "shipped and sold by Amazon," for less problems but if you have a problem when buying from a third party seller ,speak with Amazon CS and they take care of everything!

Re: returning item to amazon

suzyQ3 — Sat, 16 Dec 2017 23:13:21 GMT

@I am still oxox wrote:
@spot555

What happened to cause the anger, Amazon is one of the greatest mail order companies out there

@spot555 wrote:
I can no longer stand Amazon...I'm out, I'm DONE.

@I am still oxox, I just came from a thread in which she said that she's cut off cable, too. Could the Internet be next? Maybe she's becoming a sort of survivalist. Hey, more power to her. As for me, that's what I would be without Amazon or cable. And the Internet? Just shoot me. I start getting the DTs when it's out for five minutes.

Re: returning item to amazon

goldensrbest — Sun, 17 Dec 2017 14:40:07 GMT

They put a code up,on their site for me saying to put on my phone,take to ups , they would scan the code, i took a picture of it on my mobile tracfone,i guess that is what they meant.

Re: returning item to amazon

Hoovermom — Sun, 17 Dec 2017 14:53:56 GMT

@MalteseMomma wrote:
@Vickiv

i have shopped Amazon 15 yrs or more and seldom had a problem with any order and that is a lot of orders, more than 1 a day.

If I had a problem,I go on live chat and it is immediately taken care of. I get a refund without returning or a reorder at their expense. I have never been told to return any item.

Make sure you order is "shipped and sold by Amazon," for less problems but if you have a problem when buying from a third party seller ,speak with Amazon CS and they take care of everything!

@MalteseMommaYou never had to return an item???????????? So you must say that everything is defective in order to do that? I have been shopping with them for ever and return items that don't fit etc. Curious.

Re: returning item to amazon

Plaid Pants2 — Sun, 17 Dec 2017 15:01:43 GMT

@suzyQ3 wrote:
@I am still oxox wrote:
@spot555

What happened to cause the anger, Amazon is one of the greatest mail order companies out there

@spot555 wrote:
I can no longer stand Amazon...I'm out, I'm DONE.

@I am still oxox, I just came from a thread in which she said that she's cut off cable, too. Could the Internet be next? Maybe she's becoming a sort of survivalist. Hey, more power to her. As for me, that's what I would be without Amazon or cable. And the Internet? Just shoot me. I start getting the DTs when it's out for five minutes.

Maybe she's becoming a sovereign citizen.

https://en.wikipedia.org/wiki/Sovereign_citizen_movement

Re: returning item to amazon

goldensrbest — Sun, 17 Dec 2017 15:02:32 GMT

This is the first time i ever had a problem with returning to them,just so everyone understands.

Re: returning item to amazon

MalteseMomma — Sun, 17 Dec 2017 15:46:47 GMT

@Hoovermom

I have always gotten the exact item I wanted and they always fit perfectly.

I really do not order many clothing items or shoes from Amazon so I don't have fit problems!.

Re: returning item to amazon

ID2 — Sun, 17 Dec 2017 15:48:39 GMT

I'm a HUGE Amazon (Prime) fan! I shop a lot through them. My only gripe is I recently ordered a gift and requested a gift receipt. Done this many times and always, when requested, did receive my gift receipt with my order. Well, I just got an order and didn't get my gift receipt with it. Try to find somewhere I can write to the seller letting them know I still need that gift receipt! Nowhere to be found. I'm just hoping my son doesn't need to return the tshirt I got him.