topic Re: Lock and Lock problem - in Community Chat

Lock and Lock problem -

ClevelandChris — Sun, 26 Nov 2017 16:38:05 GMT

Purchasing Lock and Locks for years. Very upset - lately the tops tabs are breaking making the product useable. The final straw was my pie container top breaking over the Thanksgiving week. It may be a year old but only use a few times a year. Cannot find replacements. Not even sure i would want to replace. Thinking of seeing what other products are out there. Anyone else having problems with lids. I had one botom break too. The product does not see the same as it was a few yers ago. I do not own a disherwasher. Only hand wash. Any thoughts?

Re: Lock and Lock problem -

ValuSkr — Sun, 26 Nov 2017 16:45:59 GMT

I think LnL will send replacements if you can show proof of purchase.

Re: Lock and Lock problem -

RedTop — Sun, 26 Nov 2017 17:00:35 GMT

@ClevelandChris,

The quality of this line is not the same as it once was. The containers I bought 5+ years ago are much higher quality than my newer pieces, which is why I stopped buying this line. If I wanted a cheap plastic bowl, I would go to a dollar store and get what I paid for.

Re: Lock and Lock problem -

QVCkitty1 — Sun, 26 Nov 2017 17:07:52 GMT

@RedTop wrote:
@ClevelandChris,
The quality of this line is not the same as it once was. The containers I bought 5+ years ago are much higher quality than my newer pieces, which is why I stopped buying this line. If I wanted a cheap plastic bowl, I would go to a dollar store and get what I paid for.

Sadly, I must agree.

Re: Lock and Lock problem -

NAES1 — Sun, 26 Nov 2017 18:19:17 GMT

@QVCkitty1 wrote:

@RedTop wrote:
@ClevelandChris,
The quality of this line is not the same as it once was. The containers I bought 5+ years ago are much higher quality than my newer pieces, which is why I stopped buying this line. If I wanted a cheap plastic bowl, I would go to a dollar store and get what I paid for.

Sadly, I must agree.

@QVCkitty1

@ @RedTop

@ @ClevelandChris

I, too, 100% agree! ! !

"Very seldom to I have _any complaints_ to post here, ""IF"" a purchase was from qvc.

My purchases have decreased by ONLY to top brands.

I buy ONLY those item(s) I had /have, than Not

"...meaning if purchased here and defective, I would send >>>>>back".

Fortunately, 80% is either what I expected or just okay.

AND! Only through the months of spring when new items come out, also during holidays.

I have purchased Lock & Lock several years ago from a fine department store, ands still have the clear. I did purchase the 16pc set (L&L) in April of this year. Big Mistake!

*****Absolutely HORRIBLE with the snap clicks!

I did not do a return since 5 of the smaller pieces were easier to open and snap close. I don't intend to ever buy any qvc high quanity L&L again.

Am using the other pieces without the lids for cotton pads, cat dishes and most are just ``catch me all`` for whatever

my observation= >>just junk<< for what I received..may be just mine...I have no idea (?)

I use to actually believe that almost anything I bought from qvc was excellent. NOT TRUE FROM 5 YEARS AGO..(FOR ME), SO MY BIG $$S INVESTMENTS GO TO OTHER SOURCES= quality!

After reading, I know..it's not being an issue owned by me. Great for the purchasers that had no problems....

Re: Lock and Lock problem -

151949 — Sun, 26 Nov 2017 18:26:05 GMT

I have ones where one tab is broken but the other 3 seal it fine and I still use them. Usually they break because they are cold from the fridge or freezer and I drop the lid on the ceramic tile floor. I drop things a lot - arthritis in my hands.

Re: Lock and Lock problem -

janz — Sun, 26 Nov 2017 19:01:07 GMT

I grew up with Tupperware....lifetime guarantee. Over the years styles changes but I had been able to get replacements for a few things that cracked or were lost. The last time I purchased many bowls with ridged lids most of them cracked. Not made any longer (the cracking could be the issue) but now I can't get replacements. Also same thing with colors no longer made when part of a set. I bought Lock n Lock and so far, so good and less expnsive if thre is a problem.

Re: Lock and Lock problem -

Lindaj46 — Sun, 26 Nov 2017 23:07:17 GMT

I have many pieces of lock n lock. I have not had a problem with anything breaking. But I do have problems with mildew underneath the seal. So when they come out of the dishwasher, I have to take out the seal so it can air dry. Kind of a pain.

Re: Lock and Lock problem -

Katcat1 — Mon, 27 Nov 2017 00:39:55 GMT

@ClevelandChris, I had a tab snap off and I did not have the receipt. This time when I purchased, I saved the receipts. They are guaranteed for LIFE.

Re: Lock and Lock problem -

NorthernLights — Mon, 27 Nov 2017 00:48:07 GMT

It is definitely true that they aren't the same quality as when they only offered the clear in the beginning. My originals still work perfect to this day and they have had some heavy wear. One problem I've had lately in my L&L purchases is the NASA type suction involved in trying to open them up after they arrive.

Re: Lock and Lock problem -

Stray — Mon, 27 Nov 2017 12:33:31 GMT

Can't get past the smell of the plastic on lnl and they make my food smell as well

Re: Lock and Lock problem -

RespectLife — Mon, 27 Nov 2017 14:25:59 GMT

They will replace defects WITH proof of purchase. You must send the item back on your dime though.

Over the years, I have sent 2 lids back. Both were replaced VERY quickly. You MUST save your receipt though. One defect was very old and my QVC order history no longer showed the purchase. I now ALWAYS save the receipts.

Re: Lock and Lock problem -

Dolphindreamr — Wed, 03 Jan 2018 04:28:03 GMT

Hi from PA, I have Lock and Lock, i got a set in Copper. the one container I had in the freezr cracked and my

leftover lasagna got freezer burned, so I had to throw it out. I was disapointed int the one copper one, but overall, I like this product

Re: Lock and Lock problem -

libbyannE — Wed, 03 Jan 2018 06:33:01 GMT

I never tried lock and lock until about a year ago. So I have no experience with what it might've been like in the past. What I do know is that the tabs of several lids have snapped off, so I've had to throw away several lock and lock containers. Not impressed. Can anyone recommend a quality brand of storage containers?

Re: Lock and Lock problem -

suzyQ3 — Wed, 03 Jan 2018 18:34:57 GMT

@Stray wrote:
Can't get past the smell of the plastic on lnl and they make my food smell as well

@Stray, I've heard several types of criticism about L&L, but this is a new one to me. I've been using the stuff for years (new ones and old ones) and have never even gotten a whiff any plastic-y smell.

Re: Lock and Lock problem -

depglass — Wed, 03 Jan 2018 19:28:57 GMT

I have a friend who uses Anchor Hocking glass storage containers. They do have plastic lids.

Re: Lock and Lock problem -

Ms Tink — Wed, 03 Jan 2018 20:40:00 GMT

I love L&L but lately I'm having tabs that are breaking off when I open them, and it's not because it's cold. I've also noticed that once the tabs gets that white line in the crease of the tab it isn't long before it snaps off. I have a marinated lid that refuses to fit on the bottom. Can't send it back since the 30 days was way over before I took it out of the box. So I rather go to the dollar store and buy a plastic container for $1 that will last longer than my L&L. It's true what most have stated. It's not the same quality as it use to be. Maybe that is why they don't air it like they use too.

Re: Lock and Lock problem -

chickenbutt — Wed, 03 Jan 2018 20:46:56 GMT

suzyQ3 wrote:
Stray wrote:
Can't get past the smell of the plastic on lnl and they make my food smell as well
@Stray, I've heard several types of criticism about L&L, but this is a new one to me. I've been using the stuff for years (new ones and old ones) and have never even gotten a whiff any plastic-y smell.

Nor have I. I'm pretty sensitive to smells, too.

Re: Lock and Lock problem -

Shawnie — Wed, 03 Jan 2018 20:50:18 GMT

Re a smell in the plastic. Several years ago I received a set that wreaked, kind of like bugspray. I washed them, still smelled. I sent them back, ordered another set in a different color and it was just fine.

Re: Lock and Lock problem -

Shawnie — Wed, 03 Jan 2018 20:51:57 GMT

Lock n Lock used to be made in South Korea. In the last few years I believe production has shifted to China. Quality is less in my book.