topic Re: WOW QVC in Community Chat

WOW QVC

Terrywu — Thu, 09 Nov 2017 00:45:15 GMT

Today I received a letter from QVC apologizing for canceling an exchange order. I noticed a credit on my statement for 6.95 and realized it was from an order I had wanted an exchange on back in August. The letter also tells me that I will receive a $10 credit on my next order. I am impressed. WAY TO GO QVC😄😄😄

Re: WOW QVC

Leelee1123 — Thu, 09 Nov 2017 01:26:33 GMT

same thing happened to me but im sorry..... too little too late. It's November!

Re: WOW QVC

wishmoon — Thu, 09 Nov 2017 01:29:26 GMT

I received the same letter last week. It was from a top that I'd wanted to exchange for a different color and they thought I canceled it. I think it was during the time that they'd begun that free exchange for color or size item and lots of ppl (including us) had trouble with them doing a cancel rather than the exchange we requested.

Re: WOW QVC

GraceCO — Thu, 09 Nov 2017 03:53:21 GMT

QVC CS does a great job and oftentimes does the clean up for other department's mess ups.

Re: WOW QVC

Lyttlewyng — Thu, 09 Nov 2017 04:04:08 GMT

I received the letter with the $10 credit too for the same reason.

I noticed the credit while I was making a purchase earlier in the week even before the letter arrived. Thank you QVC.

Re: WOW QVC

Skididdy — Thu, 09 Nov 2017 14:32:01 GMT

I also received the very same letter. Thats weird that these were all caught at the same time. Oh well.