topic Netflix Email Scam in Community Chat

Netflix Email Scam

KingstonsMom — Sun, 05 Nov 2017 16:31:19 GMT

Article dated 11/5/17:

Netflix users have been warned to be on the lookout for a new scam email sweeping the globe which claims accounts with the streaming service are set to be cancelled.

Technology experts Mailguard have warned the world's more than 110 million Netflix users to be on high alert for the fake email, which appears incredibly legitimate.

With a subject line 'Your suspension notification', the email claims unless credit card details are provided by the customer their subscription will instantly be shut down.

Complete with Netflix logos and a legitimate looking layout, the bogus email is a far cry from the mistake-ridden emails often associated with scammers - leading tech experts to urge users to be extra cautious.

'Hi, we were unable to validate your billing information for the next billing cycle of your subscription therefore we'll suspend your membership if we do not receive a response from you within 48 hours,' the email, signed off by 'The Netflix team', reads.

'Obviously we'd love to have you back, simply click restart your membership to update your details and continue to enjoy all the best TV shows and movies without interruption.'

Clicking on the link takes you to a page featuring a background from popular Netflix show The Crown, where users are asked to login using their details.

From there you're taken to a page asking for your full name, date of birth, address, and payment details - at the end of which the scammers have scored your money.

Keeping up the fraud, users are then taken to a reassuring 'reactivated' screen in an effort to keep up the appearance that nothing is wrong.

http://www.dailymail.co.uk/news/article-5051085/Netflix-email-scam-targets-millions-users-worldwide.html

Re: Netflix Email Scam

LilacTree — Sun, 05 Nov 2017 18:16:51 GMT

I get Netflix through my cable company (Comcast/Xfinity). I'm assuming I wouldn't be on the list for this e-mail scam.

However, thanks for the heads up.

Re: Netflix Email Scam

IMW — Sun, 05 Nov 2017 19:35:27 GMT

I can’t thank you enough for posting this. I know to be super cautious, but it still helps tremendously to have a heads up and be ready.

Again thank you for your generosity of spirit.

Re: Netflix Email Scam

KingstonsMom — Sun, 05 Nov 2017 20:03:02 GMT

@IMW wrote:
I can’t thank you enough for posting this. I know to be super cautious, but it still helps tremendously to have a heads up and be ready.

Again thank you for your generosity of spirit.

@IMW

Thank you for such a sweet response!

I too, try to stay aware of the scammers.

I'm not a Netflix customer, but I know that many posters here are, so I wanted to pass along the warning!