topic Re: QVC survey in Community Chat

QVC survey

hennypenny — Fri, 13 Oct 2017 19:19:45 GMT

I just received a survey that claims to be about the Q.

How do I deternime if it is legit or if it is spam?

It's hard to tell, and I've received so much scary stuff in email that I am afraid to click on the link.

Maybe one of the Q people could chime in on this one.

Re: QVC survey

kivah — Fri, 13 Oct 2017 19:25:06 GMT

I've never received a survey from the Q -- doesn't make sense. You can email customer svce and ask.

Re: QVC survey

SXMGirl — Fri, 13 Oct 2017 19:32:08 GMT

I have been with QVC since their inception more than 30 years ago. I have never had a survey sent to me. Call Customer Service and let us know if this is legit. I have suggestions, so they need to send me a survey asap!

Re: QVC survey

Katcat1 — Fri, 13 Oct 2017 19:37:42 GMT

@hennypenny, The only time I received a survey from QVC is when I was in their website and a pop up appeared asking me if I would participate in their survey. The one you received is FALSE.

Re: QVC survey

Barbara-QVC — Fri, 13 Oct 2017 19:36:54 GMT

@hennypenny wrote:

I just received a survey that claims to be about the Q.

How do I deternime if it is legit or if it is spam?

It's hard to tell, and I've received so much scary stuff in email that I am afraid to click on the link.

Maybe one of the Q people could chime in on this one.

Hi @hennypenny

It is true that you can never be too careful, so I wanted to let you know that QVC emails suveys regularly to customers selected at random to request their feedback to help us make improvements toward to the perfect customer experience.

You will know if the email is valid if the "FROM" line says surveys@qemailserver.com or The QVC Survey Team - this email is from QVC.

I hope this information helps!

Barb

Customer Care

Re: QVC survey

Kachina624 — Fri, 13 Oct 2017 20:13:20 GMT

Why would anyone with evil intentions care about your opinion of QVC service?

Re: QVC survey

hennypenny — Fri, 13 Oct 2017 20:32:14 GMT

Thanks Barb and friends,

The link was as you stated. It only asked what social media I used.

So was legit.

I was concerned because we are getting fake/spam ones from amazon daily.

Re: QVC survey

Venezia — Fri, 13 Oct 2017 21:29:05 GMT

@Kachina624 wrote:
Why would anyone with evil intentions care about your opinion of QVC service?

You have no idea what would've been in the "survey" or even where the link might've gone to. The OP was right to be cautious and verify the validity of what she received.

People get caught up in scams because they don't check things out first. What are we always being told? "Never click on any link from a source you don't recognize."

Re: QVC survey

grandma r — Fri, 13 Oct 2017 22:22:48 GMT

I received the survey a week or so ago. It asks for various information about how often you watch, questions about the add'l channels, etc.

Re: QVC survey

QPrincess — Fri, 13 Oct 2017 22:25:29 GMT

I just received the same survey but have not had a chance to reply.

Re: QVC survey

x Hedge — Sat, 14 Oct 2017 00:46:30 GMT

@hennypenny, its wise that you checked.

I would've clicked on 'Email Us' (below) and asked them to verify authenticity.

Re: QVC survey

chrystaltree — Sat, 14 Oct 2017 03:07:15 GMT

Why does it matter? If you aren't sure, don't click on the link and delete the email. Don't over think it.

Re: QVC survey

Hayfield — Sat, 14 Oct 2017 12:15:30 GMT

I get these "pop up" survey requests but I ignore them. I think the Q knows what we want, they don't have to survey us, more free or reduced S&H, better "sale" prices, etc. I don't buy from the Q very much anymore. If I get an e-mail survey, I delete all e-mails except the ones from people I personally know.

Re: QVC survey

Noel7 — Sat, 14 Oct 2017 12:20:53 GMT

@Kachina624 wrote:
Why would anyone with evil intentions care about your opinion of QVC service?

It can be a way to download a virus if you respond.

Re: QVC survey

hennypenny — Sat, 14 Oct 2017 14:55:57 GMT

Thank you Noel,

Yes, that is exactly my concern.

How are you doing today?

The haze has reached us in S.Bar.

Re: QVC survey

chrystaltree — Sat, 14 Oct 2017 21:48:08 GMT

@Kachina624 wrote:
Why would anyone with evil intentions care about your opinion of QVC service?

It could be ruse to gain access to your computer. It's not uncommon. There's one out there that says it's from Amazon and they offer a $50 gift card to get people to click on the link. When you do, they are in. If you aren't sure or feel uncomfortable about an email, it's best to not open it, just delete.

Re: QVC survey

Spurt — Mon, 16 Oct 2017 00:57:35 GMT

@Kachina624 wrote:
Why would anyone with evil intentions care about your opinion of QVC service?

@Kachina624

I had one claiming to be from my cable company....at first it appeared to be legit asking about different products/services and how happy I was with cable packages offered, interent options etc etc....features Id like to see, channels I watch ............then it started to get personal---income, how many adults in the household, marital status. I called my cable company nope they were NOT the ones that sent out the survey.......