topic Re: Amazon Store card alert in Community Chat

Amazon Store card alert

wagirl — Wed, 13 Sep 2017 15:31:35 GMT

I'm not sure if this has been discussed ,but I am going to throw this little tidbit out there. I was checking my past years statements and found, on each af them, a Security Card fee of nearly always $50 more or less. I never signed up KNOWINGLY for this fee to be added. It is an insurance policy for when you are unemployed or hurt and can't pay your bill. I never signed up for it !! I called the bank that issues the store card and she said that it is there and if you do not, on purpose, say or click no to it, it is an automatic thing.I have all my statements coming to so I can check. She said---that my money will be reimbursed---now I'm not sure about that, but it should be done in 90 days. I had her cancel that fee today so should not be charged anymore. Please check your AMZ store credit cards for this---am a little more than ticked off about this--I have always been very happy with AMZ.

FYI everyone!!!

Re: Amazon Store card alert

2blonde — Wed, 13 Sep 2017 15:39:01 GMT

That's pretty sneaky of them. I always got those solicitations from my credit cards, but I of course declined them. I never knew they could just slap it on there like that, without your approval. I buy a lot from Amazon, but I have a different card that I use, and I don't even carry a balance on it.

Re: Amazon Store card alert

Laura14 — Wed, 13 Sep 2017 15:43:35 GMT

@wagirl Thanks! I go through mine every month and so far they didn't try it on me yet but I really appreciate the heads up.

Re: Amazon Store card alert

RespectLife — Wed, 13 Sep 2017 15:46:28 GMT

Thank you for the warning, however, I do not think it is necessarily automatic.

I have an Amazon Store Card and have never been charged this fee.

I double checked to be sure. Thank you.

Re: Amazon Store card alert

Alexa6352 — Wed, 13 Sep 2017 15:47:13 GMT

A few Months ago I signed up for the 30 day trial Prime Membership..I wasn't paying attention and apparently the 30 days were up..BUT did I get a NOTICE from Amazon..NO..so when I get my Amazon CC Bill,on it is $107..charge for PRIME MEMBERSHIP..I say what is this..I call them and they say..well,you didn't tell us to not do this...I say you send me a ZILLION E-MAILS about everything under the sun and you don't send me one about this? Sure they don't..AMAZON IS A SCAM as far as I am concerned..Sorry all you Amazon lovers..I am done with them

Re: Amazon Store card alert

wagirl — Wed, 13 Sep 2017 15:50:06 GMT

I don't read the fine print as I should on these things---that is going to change in light of the recent hacks. I am very anxious to see if I REALLY get my money back--I opened my card in 12/2014----- that is alot of money to be refunded. And maybe that practice has changed since 2014. At any rate, I will check it out when I get the back statements. I don't think AMZ is a scam--you just have to be on your toes for the convience , I guess.

Re: Amazon Store card alert

sunshine45 — Wed, 13 Sep 2017 15:50:34 GMT

i have an amazon visa card and have never had any unauthorized charges on my account. i do have a student amazon prime feature on my account, but even THAT doesnt get charged to my amazon visa card......my daughter pays for it on her own card.

Re: Amazon Store card alert

Katcat1 — Wed, 13 Sep 2017 15:51:17 GMT

@wagirl. I was on Amazon yesterday and had one item to check out. I hit continue and the next step was selecting their credit card and I could not move forward without selecting it (I don't think so). I closed that window and made my purchase on EBay. Yes, very tricky. It is a real turn off to keep seeing info. on their credit card. Looks like they lost a customer.

Re: Amazon Store card alert

wagirl — Wed, 13 Sep 2017 15:54:35 GMT

Maybe--Katcat---but will wait to see what they do about it. Customer service is a big thing to me and they have always come thru when Ive had a few issues with them. But I am aware now so that is half the battle.

Re: Amazon Store card alert

NickNack — Wed, 13 Sep 2017 16:49:02 GMT

@wagirl wrote:
I don't read the fine print as I should on these things---that is going to change in light of the recent hacks. I am very anxious to see if I REALLY get my money back--I opened my card in 12/2014----- that is alot of money to be refunded. And maybe that practice has changed since 2014. At any rate, I will check it out when I get the back statements. I don't think AMZ is a scam--you just have to be on your toes for the convience , I guess.

@wagirl I may be understanding this wrong. Have you been charged $50 a month since 12/2014 and are just now noticing it? Don't you check your statements each month? You say that's a lot of money for them to credit you back. It really is. I'm amazed they will do it for almost three years.

edited to add: millieshops corrected me. I thought you meant the past year's statements when you actually meant the past years' statements and only getting charged once a year. That makes much more sense. I was confused.

Re: Amazon Store card alert

NickNack — Wed, 13 Sep 2017 16:17:16 GMT

@Katcat1 wrote:
@wagirl. I was on Amazon yesterday and had one item to check out. I hit continue and the next step was selecting their credit card and I could not move forward without selecting it (I don't think so). I closed that window and made my purchase on EBay. Yes, very tricky. It is a real turn off to keep seeing info. on their credit card. Looks like they lost a customer.

@Katcat1 You definitely don't have to sign up for Amazon's credit card when checking out. It's an option at the top of the page, but you don't have to choose it. I use Amazon pretty much weekly and don't have their credit card.

Re: Amazon Store card alert

judy0330 — Wed, 13 Sep 2017 16:21:24 GMT

I have been an Amazon Prime member since day one and have my membership charged automatically every year. I have ALWAYS gotten an email notifiying me that the charge was going to be made before it happened -- with plenty of time to cancel if I wanted to.

Re: Amazon Store card alertl

Carmie — Wed, 13 Sep 2017 16:31:08 GMT

@Alexa6352 wrote:
A few Months ago I signed up for the 30 day trial Prime Membership..I wasn't paying attention and apparently the 30 days were up..BUT did I get a NOTICE from Amazon..NO..so when I get my Amazon CC Bill,on it is $107..charge for PRIME MEMBERSHIP..I say what is this..I call them and they say..well,you didn't tell us to not do this...I say you send me a ZILLION E-MAILS about everything under the sun and you don't send me one about this? Sure they don't..AMAZON IS A SCAM as far as I am concerned..Sorry all you Amazon lovers..I am done with them

I signed up for the free 30 day trial of Prime. I got an e-mail a few days before my free trial was up. I was already aware of the trial running out because as marked the dates on my calendar.

IMO, it is MY responsibility to keep tract of any free trails that I sign up for and to cancel before it become permanent if at don't wish to continue.

i was surprised that Amazon sent the reminder. We kept Prime. My DH loves the movies and it is less expensive than Netflix plus there are other perks.

I have an Amazon CC but carry no balance on it. I have never noticed any change or unwanted charges.

Re: Amazon Store card alert

millieshops — Wed, 13 Sep 2017 16:30:05 GMT

@NickNackI assumed it was an annual fee - sort of like a charge for having the card. Even annually, it's a lot of money for something that you didn't even realize you wanted or needed!

I wouldn't do either - the insurance or a fee to use any one's charge card.

Re: Amazon Store card alertl

millieshops — Wed, 13 Sep 2017 16:35:26 GMT

@Carmie I'm not in love with Amazon, but for the most part, I don't think they're scammers.

Any time you sign up for a trial period, there's a statement that you have to cancel before the 30 days are up to avoid having the annual fee charged.

One thing I'll be curious about, though, is how easy you find it to get the charge reversed when you drop out of Prime. I've never seen that discussed, but I have seen many complaints about other companies that offer something "free" for a month and then they make it nearly impossible to back out. Now THAT would tick me off!

When I dropped Prime, I did it at the end of my year's membership and it was easily done. For that, I'll give Amazon a point.

Re: Amazon Store card alert

NickNack — Wed, 13 Sep 2017 16:47:41 GMT

@millieshops wrote:
@NickNackI assumed it was an annual fee - sort of like a charge for having the card. Even annually, it's a lot of money for something that you didn't even realize you wanted or needed!

I wouldn't do either - the insurance or a fee to use any one's charge card.

@millieshops It sounded like she was saying she got this charge every month, not once a year. That's the way I understood it, but I may have misunderstood. It certainly makes more sense that it was once a year.

Edited to say: I just went back and read her original post again. She says that she went through her past years statements and on each of them there was the $50 charge. I took that to mean on each statement of the past year. I'm sure you're correct and she meant the past years' statements since 2014, not the past year's statements. Thanks for the correction.

Re: Amazon Store card alert

SilleeMee — Wed, 13 Sep 2017 16:52:02 GMT

Thanks for the heads up but I've never had a problem with my Amazon cards. If any charges are made to them, I get an email notification.

Re: Amazon Store card alert

Katcat1 — Wed, 13 Sep 2017 17:40:34 GMT

@NickNack, Yesterday, the first thing that popped up when I was signing out was the option to choose their credit card; however, I continued and checked my address and continued and it popped up again. I was unable to continue unless I selected their credit card. May have been a bug in the system so I ended up closing out.

Re: Amazon Store card alert

NickNack — Wed, 13 Sep 2017 17:52:18 GMT

@Katcat1 wrote:
@NickNack, Yesterday, the first thing that popped up when I was signing out was the option to choose their credit card; however, I continued and checked my address and continued and it popped up again. I was unable to continue unless I selected their credit card. May have been a bug in the system so I ended up closing out.

@Katcat1 That's really strange. I've never had a pop up of the credit card. It's always just at the top of the check out page but not as a pop up. That's not something that normally happens though.

Re: Amazon Store card alert

CouponQueen — Wed, 13 Sep 2017 18:03:31 GMT

I have Amazon Store card and never had the charge either.

As for signing up for the free Trial Membership I do recall it stating that if I do not cancel prior to the 30-day mark I will be charged for the membership - which I did want.

I love Amazon but like with anything you need to pay attention with ANY card/service and make sure you read the print.

Also - I have options of what card I want to pay with and I do not always choose the Store Card - it lets me click the button on whichever card that I would like to use.

You have to select what card is your default card also. It isn't always the company trying to trick us but we have to have more personal responsibility on what we read and pay attention too..and also what is selected.