topic Re: Informed Delivery USPS in Community Chat

Informed Delivery USPS

tsavorite — Thu, 07 Sep 2017 21:11:23 GMT

I saw a topic talking about this and how you can sign up....just wanted to thank the person(s) who posted about this!

I signed up a few days ago...it finally started working today. I went online to see what was coming then out to my mailbox and sure enough...my lab order from my doctor wasn't there! But lo and behold...I had 3 pieces of other peoples mail in my box instead!

At least I now can see what's happening to my missing mail....I have had issues for yrs here with this mailman. So instead of me trying to locate the other peoples home to put the mail in the correct box I have been putting it all back in my box with flap up. I am tired of it....I even talked to the delivery supervisor before as this guy has been doing this often ...and with packages that require signature...just saying delivered and then driving off with it.

I have been wondering about a Thank You card that I should have gotten a good while ago from my niece...I just know he put it in someone else's box and they didn't do what I do and return it in their box just tossed it out.

I checked the box that I didn't receive that lab order mail from my doctor...I have no idea how that works....do they look for it? Now I need to call my doctor's office again and ask for another one....unbelievable.

Re: Informed Delivery USPS

dooBdoo — Thu, 07 Sep 2017 21:21:46 GMT

Hi, @tsavorite! The poster who started a thread about this feature is @World Traveler

and this is the thread (in case you or anyone else wants to see it):

"Snail Mail and Knowing What is Coming to Your Mailbox"

link:

https://community.qvc.com/t5/Among-Friends/Snail-Mail-and-Knowing-What-is-Coming-to-Your-Mailbox/m-p/4044589#M177743

I haven't needed to report an item that was scanned and displayed in my notification email messages, but I'm hoping it generates an investigation for you. Sorry you're having problems with improperly-delivered mail. That has to be exasperating and can cause major problems. Best of luck to you!

Re: Informed Delivery USPS

VaBelle35 — Thu, 07 Sep 2017 21:23:38 GMT

Mine started without me signing up.

I got a post card about a month or 2 ago saying it was starting soon.

I got the email yesterday with my first "photos."

I like not having to rush out there for mail if there's nothing important for me to get.

Re: Informed Delivery USPS

tsavorite — Thu, 07 Sep 2017 21:26:05 GMT

Thanks @dooBdoo for that link on the thread...that's it!!

I wonder what happens now? anything?? I knew if I signed up the first week on it I'd be reporting missing mail LOL!

I need to do my labwork next week so I have to have that lab order...I will wait until Monday if it's not found I'll have to call and drive out to get another one...it's far and such a PITA that's why they mail it to me...convience and the lab place is right down the street from me.

Re: Informed Delivery USPS

Drythe — Thu, 07 Sep 2017 21:28:48 GMT

@tsavorite wrote:
I saw a topic talking about this and how you can sign up....just wanted to thank the person(s) who posted about this!

I signed up a few days ago...it finally started working today. I went online to see what was coming then out to my mailbox and sure enough...my lab order from my doctor wasn't there! But lo and behold...I had 3 pieces of other peoples mail in my box instead!

At least I now can see what's happening to my missing mail....I have had issues for yrs here with this mailman. So instead of me trying to locate the other peoples home to put the mail in the correct box I have been putting it all back in my box with flap up. I am tired of it....I even talked to the delivery supervisor before as this guy has been doing this often ...and with packages that require signature...just saying delivered and then driving off with it.

I have been wondering about a Thank You card that I should have gotten a good while ago from my niece...I just know he put it in someone else's box and they didn't do what I do and return it in their box just tossed it out.

I checked the box that I didn't receive that lab order mail from my doctor...I have no idea how that works....do they look for it? Now I need to call my doctor's office again and ask for another one....unbelievable.

@tsavorite

We must have the same mailperson! I'm so sorry for both of us. For years I had no problem. Then about 2 years ago a new person took over. I get other people's mail, and I have NO idea where many of my packages go.

I have the tracker from UPS, but in my area UPS often passes off to USPS for final delivery. When something goes missing I'm stuck between the two. "UPS didn't send it, no, your USPS has it, they should have delivered", back and forth I go like a ping pong ball.

Oddly enough, the bills hit my box right on time.

BOING .....BOING.....BOING ~ here I go again...........

Re: Informed Delivery USPS

dooBdoo — Thu, 07 Sep 2017 21:28:52 GMT

tsavorite wrote:
Thanks @dooBdoo for that link on the thread...that's it!!

I wonder what happens now? anything?? I knew if I signed up the first week on it I'd be reporting missing mail LOL!

I need to do my labwork next week so I have to have that lab order...I will wait until Monday if it's not found I'll have to call and drive out to get another one...it's far and such a PITA that's why they mail to me...convience and the lab place it right down the street from me.

You're welcome, @tsavorite! You might ask about having labwork, etc., delivered electronically via email and bypass the snail mail route, if you and the medical office are okay with that. As far as the USPS report, I don't know what happens now. I think I'd call the local branch that delivers to me, for the first report, and ask them how to follow up on it.

Re: Informed Delivery USPS

Chicagoan — Thu, 07 Sep 2017 21:33:15 GMT

I started getting Informed Delivery Service last week, I just love this service. Love technology!!!!!

Re: Informed Delivery USPS

Moonchilde — Thu, 07 Sep 2017 21:35:29 GMT

I have found it (and USPS "investigations") largely useless. It doesn't show all your mail, only what they have on hand at daily scanning time. At our house 75% of what's scanned is throw-away junk mail - ALL of that is ALWAYS scanned, lol. Only about 20-25% of our first class mail is ever scanned.

As soon as I signed up for it, my first class mail stopped coming! After a week I went to my local PO to complain and have them investigate. They told me it was not the local delivering POs that scanned but the regional centers.

I had at minimum four pieces of important first class mail I didn't receive (in reality, who knows how many). I checked "did not receive" on all of them. I ended up receiving ONE; never got the others.

The local PO supv told me he would contact my mail person (whom we have never, ever had a single reason to complain about), and check with the regional scanning center, and get back to me within hours to one day. Never heard from him again.

Finally, about 6 weeks on, I seem to be getting most of my mail - as far as I can tell, who really knows. They also stopped even scanning my mail for a week, and I didn't ask them to. The missing mail will never show up. The PO has been zero help.

And for our household at least, what is scanned is junk mail we toss, and most of our first class mail is never scanned.

I'm not doubting you and your experience, OP, just giving my own experience for another POV.

Re: Informed Delivery USPS

Kachina624 — Thu, 07 Sep 2017 21:38:21 GMT

I tried to register at that site. No matter how outrageous or off the wall I made a user ID, it told me it was already in use. I gave up.

Re: Informed Delivery USPS

truffle — Thu, 07 Sep 2017 21:38:49 GMT

@tsavoritewhen usps began this new feature I thought finally we will have an efficient post office but sadly that is not the case. I continue to get mail that belongs to others and still continue to not receive some of mine despite it being scanned first at the post office. The ability to track it is just a fallacy. One of my missing pieces was returned to me but by a neighbor not by the mailman and all the other missing pieces never got to me even after I checked marked the box and then phoned afterward as well.

Re: Informed Delivery USPS

dooBdoo — Thu, 07 Sep 2017 21:47:40 GMT

Kachina624 wrote:
I tried to register at that site. No matter how outrageous or off the wall I made a user ID, it told me it was already in use. I gave up.

@Kachina624, Did you try your email address as the username? That's how I registered, a long time ago, for the "My USPS" account, and your email address will be unique so it should be accepted (if it's not accepted, maybe you already created an account with your email address?). Best of luck to you! It's a far-from-perfect system, but I've found it helpful for tracking.

Re: Informed Delivery USPS

Montana — Thu, 07 Sep 2017 21:50:41 GMT

My post office is hopeless. I would never trust them to handle this new process properly.

Once I requested a "hold mail" several days before a vacation, and they delivered it anyway - 3 times. I complained through the USPS website but no one at my local post office would take responsibility. After going around and around with them I just gave up.

Re: Informed Delivery USPS

Lali1 — Thu, 07 Sep 2017 21:53:17 GMT

I'm sorry. It can be so frustrating and maddening to know you're mail is not getting to you.

We always know when our guy is on vacation because it's the only time we get other people's mail. We ask him not to take vacation because apparently no one else can deliver our mail properly. Our post office is not so great. The people are rude and act like they hate the world, their job and all people. Luckily we have another post office nearby we can send stuff from but we have to pick up our stuff at the new one with the rude people. Why these people keep their jobs is beyond me.

Re: Informed Delivery USPS

tsavorite — Thu, 07 Sep 2017 21:53:18 GMT

Thank you ladies....I am not thinking anything will be done to find my missing mail LOL...I am just hoping that if I hit that missing button enough this mailman will start paying attention more to what he is doing!

I looked outside and my flap on my box is up and so is another neighbor few doors down....I wonder if they got my mail and did what I did today? I never put mail out until morning to be honest when I am actually mailing something...and usually I take it directly to the PO cause this guy may lose it before he gets back to main hub!

Even though I can't really do anything to get my mail back at least I know the doc's office or others sending me things really did send it LOL! I sure hope they scan most of my mail....if it stops totally like some of you other ladies I will go back up and talk face to face with the delivery supervisor again.

Just last week I went out to my box and there was 2 packages jammed in my box no mail at all which is very odd. I thought I bet he gave someone else all my mail! The next day I had 2 days worth of mail in my box...you know how they wrap each days stuff inside junk mail flyer ads? Maybe packages mess this guy up bad? I think he drinks at lunchtime...I have told everyone that. I have no proof but I have never had such bad service since moving here...I love when he is off the wonderful woman fills in for him and everything is perfect...even EARLY delivery! I have waited on this guy to show up past 6pm!

I have a large check coming from a account I closed out....I need to know these people sent it out at least...don't expect that one until next week. Got my fingers crossed I get it.

Re: Informed Delivery USPS

truffle — Thu, 07 Sep 2017 21:54:22 GMT

One of my missing pieces was my voter registration card which I had requested because I needed proof of residency to get my real I.d. drivers license. I was really upset over that and also over the fact that that information was not private in the way they send it out as a post card. Anyway, I did get my real id without it.

Re: Informed Delivery USPS

gidgetgh — Thu, 07 Sep 2017 21:55:08 GMT

I love Informed Delivery!

Re: Informed Delivery USPS

Krimpette — Thu, 07 Sep 2017 22:05:12 GMT

@Kachina624 Me, too!!!! Sounds like I'm not missing much!

Re: Informed Delivery USPS

Kachina624 — Thu, 07 Sep 2017 22:25:27 GMT

Oh, and did you hear that they want to raise the cost for postage for a letter to 60¢? I guess that's to pay for photographing your junk mail.

Re: Informed Delivery USPS

GCR18 — Thu, 07 Sep 2017 22:27:51 GMT

OP, wait a day before you ask. I've had mail in the email that didn't come the day I got the email. Freaked me out a little, but it ended showing up the next day. Every flat piece of mail is in the email.

Re: Informed Delivery USPS

tsavorite — Thu, 07 Sep 2017 22:28:23 GMT

@Kachina624 wrote:
Oh, and did you hear that they want to raise the cost for postage for a letter to 60¢? I guess that's to pay for photographing your junk mail.

Really? That stinks....