topic Re: QVC's website down again? in Community Chat

QVC's website down again?

gidgetgh — Thu, 06 Jul 2017 22:29:36 GMT

Is QVC's website down again????

I just tried to place an order. Got all the way through the ordering process. Hit submit and got the "we're sorry but QVC.com is unavailable at this time. Use automated ordering".

Re: QVC's website down again?

gidgetgh — Thu, 06 Jul 2017 22:31:13 GMT

Stranger and stranger. I just got the order confirmation email.

Do I trust it?

Re: QVC's website down again?

momtochloe — Thu, 06 Jul 2017 22:37:38 GMT

@gidgetgh this has happened to me. I went to my Account Status to double check that the order had been placed and it was and I did receive the item.

Re: QVC's website down again?

gidgetgh — Thu, 06 Jul 2017 22:39:40 GMT

@momtochloe wrote:
@gidgetgh this has happened to me. I went to my Account Status to double check that the order had been placed and it was and I did receive the item.

@momtochloe- yeah. I checked order status after I posted and it showed my order.

Bizarre stuff. Thanks for responding. Glad to know it's not just me.

Re: QVC's website down again?

Barbara-QVC — Thu, 06 Jul 2017 22:40:49 GMT

@gidgetgh wrote:

Stranger and stranger. I just got the order confirmation email.

Do I trust it?

Hi @gidgetgh

I am so sorry for any confusion. I just looked at your account and I do see an online order for 2 items that is in the process of shipping. I hope this helps. If you need any further assistance with the order, please send an email to QVCSocialTeam@qvc.com.

Barb

Customer Care

Re: QVC's website down again?

gidgetgh — Fri, 07 Jul 2017 00:03:21 GMT

@Barbara-QVC wrote:
@gidgetgh wrote:
Stranger and stranger. I just got the order confirmation email.

Do I trust it?
Hi @gidgetgh

I am so sorry for any confusion. I just looked at your account and I do see an online order for 2 items that is in the process of shipping. I hope this helps. If you need any further assistance with the order, please send an email to QVCSocialTeam@qvc.com.

Barb
Customer Care

@Barbara-QVC- thanks very much. I appreciate your help!