topic Re: Consumer Cellular Question in Community Chat

Consumer Cellular Question

momtochloe — Fri, 21 Apr 2017 22:39:58 GMT

I did a quick search and saw that the last thread was maybe 3 years old so I thought I would ask the question again. Does anyone on these boards have their service and what are your thoughts? It would save me a lot of money if I switched over to them (and apparently you can do this at Target) but would like to get a feel from folks that are currently using their services.

Any thoughts or information you can provide will be greatly appreciated!

Re: Consumer Cellular Question

catwhisperer — Sun, 30 Apr 2017 21:53:33 GMT

N/M

Re: Consumer Cellular Question

chickenbutt — Fri, 21 Apr 2017 22:42:33 GMT

I was looking into it a while back and there seemed to be a lot of good points.

Then I found that it was ATT and their cell service around here is pretty crumby so I was finished checking it out. Conversely, I know that others have better experience with ATT's cell service though.

Re: Consumer Cellular Question

Kachina624 — Fri, 21 Apr 2017 22:48:24 GMT

@catwhisperer wrote:
What is Consumer Cellular? Never heard of it.

@catwhisperer I don't know how you escaped because they've advertised endlessly on TV. It probably went in one ear and out the other.

@momtochloe I've heard they have excellent CS, although I'm not a customer. Never hear any complaints about them.

Re: Consumer Cellular Question

Mistic — Fri, 21 Apr 2017 22:49:07 GMT

Hey ~ I've had it for a year. I just have the basics, but have never had a problem with their service. No dead zones when I travel. No dropped calls, etc. While out of town recenty, I used the phone more than usual, and they saw I was getting cose to my alotted minutes, and just bumped me up to the next level. No charge. They told me, when you get back home, and need less minutes on your plan, just bump back down. Again, no charge. HTH

Re: Consumer Cellular Question

momtochloe — Fri, 21 Apr 2017 22:55:33 GMT

@Mistic wrote:
Hey ~ I've had it for a year. I just have the basics, but have never had a problem with their service. No dead zones when I travel. No dropped calls, etc. While out of town recenty, I used the phone more than usual, and they saw I was getting cose to my alotted minutes, and just bumped me up to the next level. No charge. They told me, when you get back home, and need less minutes on your plan, just bump back down. Again, no charge. HTH

@Mistic thank you so much as this was exactly the answer I was looking for. My phone service is now only cell so I am always wondering about coverage and if the need arises what if I go over my allotted minutes but you answered my questions. Thanks so much for your input, off to Target I go and bye bye T-Mobile!

Re: Consumer Cellular Question

Bird mama — Fri, 21 Apr 2017 23:08:05 GMT

@momtochloe I switched from AT&T to Consumer Cellular in 2015 and am very satisfied with their service.

Re: Consumer Cellular Question

NAL35 — Fri, 21 Apr 2017 23:09:16 GMT

I've had Consumer Cellular service for the past three or four years and I love it. As another person mentioned, no dropped calls, customer service is great, and, periodically, they increased the number of free minutes and data service at no additional charge. If you are an AARP member, you get a couple bucks off the types of service you select. It is so much better than Verizon Wireless. There are no contracts.

Re: Consumer Cellular Question

momtochloe — Fri, 21 Apr 2017 23:16:40 GMT

@Bird mama wrote:
@momtochloe I switched from AT&T to Consumer Cellular in 2015 and am very satisfied with their service.

Oh thanks for this @Bird mama as I am slowly clawing my way away from a landline which I had when I was caring for my parents but want to make sure I have the right amount of coverage. It's good to know folks are happy with their service.

Re: Consumer Cellular Question

Bird mama — Fri, 21 Apr 2017 23:21:07 GMT

@momtochloe I was already an AARP member. What I like about Consumer Cellular is that they don't jack rates up. Actually, it's the opposite. After the first 6 months they upgraded my plan without a price increase. At the beginning of this year, the dropped the price of the plan $20.

I have my cell phone and my sister's cell phone on the plan. Once I established my service, I added her for $10 a buck. Where are you going to get that?

Re: Consumer Cellular Question

docsgirl — Fri, 21 Apr 2017 23:23:53 GMT

I have Consumer Cellurlar and am very, very happy with it. I have 250 talk minutes (I rarely use the phone), and 500 mb of data, which is more than enough for my needs. I am an AARP member and my monthly bill is about $35. I was previously with Sprint and paid more for less. Good luck. docsgirl

Re: Consumer Cellular Question

Mz iMac — Fri, 21 Apr 2017 23:28:39 GMT

I do not own a cell phone. However, I have heard nothing but praise for Consumer Cellular & their CS.

I first heard of it through AARP magazine. If I ever break down to get a cell phone, it would be the Jitterbug phone w/Consumer Cellular as my service. Their rates are unbelievable!!!!!

The service seems to be geared towards senior citizens. Don't know why.

Re: Consumer Cellular Question

momtochloe — Fri, 21 Apr 2017 23:29:18 GMT

@docsgirl wrote:
I have Consumer Cellurlar and am very, very happy with it. I have 250 talk minutes (I rarely use the phone), and 500 mb of data, which is more than enough for my needs. I am an AARP member and my monthly bill is about $35. I was previously with Sprint and paid more for less. Good luck. docsgirl

@docsgirl

@Bird mama

Thanks you both so much for your feedback as I don't use my phone very much at all so this sounds perfect for me. I also need to pony up to AARP as those discounts will probably pay for the membership themselves . . .

Thank you again!

Re: Consumer Cellular Question

geegerbee — Sat, 22 Apr 2017 00:09:46 GMT

Consumer Cellular is The Best. I have had it about 10 years. I geet the 5% discount with AARP. You can change plans any time for no charge. When my son went out west, he would call every day, so I changed the plan to the next level. Then when he was back home, I went back down to the lower level. No charge to do that. When I updated my phone, the new phone was free with free activiation. Customer Service walked me through changing the sim card to the new one to keep my phone directory. Got my brother switched over from Verizon which was costing him 2x as much. Plus we both got $10 when I referred him.

You can't beat it!

Re: Consumer Cellular Question

viva923 — Sat, 22 Apr 2017 00:57:08 GMT

i have been with consumer cellular for about 3-4 yrs.

They are pretty good.

The down side is, we began with a simple plan, I believe it was $30.00 a month, it just didn't offer what we wanted.

My husband likes to text,call, looks things up on his phone (he has apps). We now have unlimited texts per month, 1,500 minutes of phone calls per month, and 1.5 gig data service each month. We are paying about $57.00 per month this is with tax included.

Re: Consumer Cellular Question

drizzellla — Sun, 23 Apr 2017 11:58:46 GMT

We switched to Consumer Cellular about 2 years ago from Verizon. We couldn't be happier. Our monthly cost was cut in half. And the Customer Service is great. My husband left his phone in his pants pocket 3 days ago and "washed" his phone.He said Customer Service explained everyting that needed to be done and my husband had a new phone and was up and running in about an hour.

We were with Verizon for 10+ years and I think Consumer Cellular is even better than Verizon. There were several spots on my way home from work that I would always have my calls "drop" when I was with Verizon. Have never had that problem with Consumer Cellular.

I think you will be pleased if you switch.

Re: Consumer Cellular Question

Shelbelle — Sun, 23 Apr 2017 13:03:48 GMT

My DH has it for his I Phone, no issues, he is very satisfied and the savings are good.

Re: Consumer Cellular Question

151949 — Sun, 23 Apr 2017 13:56:47 GMT

I looked into consumer cellular but have found that tracfone is a better deal for me.Instead of $30/month I pay $100 for an entire year - and my leftover min /text /data goes over to my new phone.

Re: Consumer Cellular Question

momtochloe — Sun, 23 Apr 2017 14:18:33 GMT

Thanks everyone for your input and experiences with Consumer Cellular. I am going to look into switching this week . . . thank you!