topic Re: Article in Today's Philadelphia Inquirer in Community Chat

Article in Today's Philadelphia Inquirer

ValuSkr — Sun, 16 Apr 2017 15:36:06 GMT

I don't think this has been posted yet; if so, I apologize. It's about QVC's business. Contains nothing we don't already know but I thought some would be interested.

http://www.philly.com/philly/business/Not-your-parents-QVC.html

Re: Article in Today's Philadelphia Inquirer

151949 — Sun, 16 Apr 2017 15:51:01 GMT

I got a good laugh when asked why they think sales are dropping they said things like the election and world events like terrorism have people distracted. No thought at all that it may be the totally dull and repetitive and overpriced products. This company is totally missing the mark.

Re: Article in Today's Philadelphia Inquirer

stevieb — Sun, 16 Apr 2017 22:21:14 GMT

Thanks for sharing...

Interesting that for such a supposed tech-savvy and forward moving company they can't seem to field a consistently functional website...

I'd also note that George's continued blaming of 'current events' as the primary reason for the stagnant financials is getting old... actually, it's been old for some time... He needs to come up with a brand new excuse...

Interesting that they're out their 'mining' social media and are apparently not reading these very boards to see what their customers are saying about them and about what they'd like to see more and less of...

And yet again, it appears their publicist has been working overtime... Either that, or it was a slow news day in Philly...

Re: Article in Today's Philadelphia Inquirer

Puzzle Piece — Sun, 16 Apr 2017 15:59:38 GMT

Could be that folks are just plain tired of the lies they tell about their wonder products.

Re: Article in Today's Philadelphia Inquirer

millieshops — Sun, 16 Apr 2017 16:21:08 GMT

@steviebYou know what? I have money to spend. I'm one of the lucky ones, but as the country spiraled into chaos in the months before the election and stayed that way after, I found myself buying pretty much only necessities.

A look at my charge card statements for the 4thQ is probably 90% supermarkety, gas station, and medical.I just shut down. I doubt I'm the only one.

I haven't checked recently, but I know there was a thread during that quarter talking about a drop in Liberty's stock, but since a drop or rise not put into perspective is meaningless, I looked at the financials for some of my favorite places to buy when I am buying. QVC was head and shoulders above most and even with a few others.

Perhaps also informative? I recently spent some time with my broker resetting part of my portfoloio and there was not a single recommendation from him suggesting I check into retail - there haven't been any for several years. Seems few have any idea where retail is headed. I ceertainly don't.

People who aren't liking QVC will crow about the drop, but without seeing the layt of the retail land generally, it just doesn't mean much.

Re: Article in Today's Philadelphia Inquirer

ROMARY — Sun, 16 Apr 2017 16:32:45 GMT

O/T: Speaking of Philadelphia, I ran across C*tholic Mass on TV, celebrated at Christ King Chapel in St. Francis de Sales Seminary. Beautiful. The priest mentioned something about especially to the people in Philadelphia, so I'm guessing that's where it was televised. EDITED: I just web searched. It's in Wisconsin. Wondering why he mentioned Philadelphia. I didn't watch the entire mass, just the last half, btw.

Re: Article in Today's Philadelphia Inquirer

hoosieroriginal — Sun, 16 Apr 2017 16:31:07 GMT

I disagree that all retail is down - brick and mortar is down, but online sales are booming. Car sales are booming. People are spending again. So if the Q's sales are down, it's not as a result of low sales across the board, they are doing something wrong - showing same old items repeatedly, prices have jumped considerably, quality is down, shipping is horrible - generally, they don't listen to their customers.

Re: Article in Today's Philadelphia Inquirer

stevieb — Sun, 16 Apr 2017 16:32:17 GMT

@millieshops Thanks for your thoughts, but clearly, you have a relatively singularly positive perspective of QVC that some of us, me included, don't share...

Re: Article in Today's Philadelphia Inquirer

ROMARY — Sun, 16 Apr 2017 16:40:42 GMT

Wish they would/could fix the pop-ups. It's been approx. 3 weeks. The one saying that Only secure content is being shown, and to click onto Show all content. Again, why would we want non-secure content along with our secure content? Hey, if most/many viewers are getting this pop-up, could be that they aren't ordering online. Well, just a thought; I'm always wishing QVC well, because I like their overall business vision. A few 'fixes' here and there would be nice. Otherwise, they are a top class shopping venue.

Re: Article in Today's Philadelphia Inquirer

QVCkitty1 — Sun, 16 Apr 2017 16:36:40 GMT

There are so many places to buy the products that QVC is selling, I think that's why they push easy pay. I'm not a fan, but many like and use it. I'm no marketing expert, but it seems like when you're competing with the big dogs you have to find something that sets you apart, instead of just selling the same thins as everyone else. I for one will go where I can get the best price, why not?

Re: Article in Today's Philadelphia Inquirer

Shawnie — Sun, 16 Apr 2017 16:42:36 GMT

Sorry Mr QVC I am still spending money but only a fraction with you. Why? Because i have enough of what you are selling. Diversify your product line, train your hosts to discuss the products truthfully and reduce your prices.

Re: Article in Today's Philadelphia Inquirer

Jaspersmom — Sun, 16 Apr 2017 16:45:00 GMT

@ValuSkr wrote:
I don't think this has been posted yet; if so, I apologize. It's about QVC's business. Contains nothing we don't already know but I thought some would be interested.

http://www.philly.com/philly/business/Not-your-parents-QVC.html

Thanks for this article. A large number of QVC purchasers are aging out, me being one of them. I find since I retired I have less of a need for so many "things." I still order from QVC, but I find myself ordering from other sites that offer free and faster shipping. You can't beat Amazon for getting products delivered lickety split.

Younger people are used to many choices and they're going to go with the fastest, most reasonably priced and what fits their lifestyle.

Re: Article in Today's Philadelphia Inquirer

blackhole99 — Sun, 16 Apr 2017 16:46:00 GMT

QVC wouldn't have the problems with sales that they do if they just forgot the easy pay and gave the customer free S&H and returns.

Re: Article in Today's Philadelphia Inquirer

SFGIANTSGIRL — Sun, 16 Apr 2017 16:46:49 GMT

@151949 wrote:
I got a good laugh when asked why they think sales are dropping they said things like the election and world events like terrorism have people distracted. No thought at all that it may be the totally dull and repetitive and overpriced products. This company is totally missing the mark.

Even it they knew this to be true, do you think they would actually say it in an interview?

Re: Article in Today's Philadelphia Inquirer

millieshops — Sun, 16 Apr 2017 17:26:51 GMT

@steviebI definitely do - but I've never used QVC as a clothes source - somewhere under 5% of my wardrobe and the the rest of that wardrobe is brick and mortar. Also, my major jewelry expenses haven't been QVC in very many years - and I quit buying jewelry almost totallyalmost 5 years ago.

Further, I might spend $30 in a year for color cosmetics, so I'm out there, too. My shopping habits are undoubtedly the reason I also watch very little and just show up here.

And now that I know they're following social media closely, I'll be sure to keep reminding them that there are some of us who shop totally differently from those who want new, new, and more new and inexpensive or dressy or what I just no longer want.

I have no idea what the average QVC customer spends but I did see a recent Amazon number and I spend more than that at QVC, so even though I've disciplined my spending, I suspect QVC can't ignore shoppers like me. We're never an "only" when it comes to the big companies.

Re: Article in Today's Philadelphia Inquirer

151949 — Sun, 16 Apr 2017 17:46:52 GMT

Actually I used to sit and mindlessly watch QVC and sometimes buy something. Now I come and mindlessly read this board instead, and buy nothing. Better for me - not good for QVC.

Re: Article in Today's Philadelphia Inquirer

Mz iMac — Sun, 16 Apr 2017 17:59:23 GMT

"professionally staffed hair and makeup studios and dressing rooms where hosts and guests get their look together, wearing available-for-sale merch as much as possible."

Re: Article in Today's Philadelphia Inquirer

Silver Fox1 — Sun, 16 Apr 2017 18:19:16 GMT

If they asked me what the biggest problems are I'ed say, for me anyway, it's the sizing, it used to be they had their own sizing and when you figured out what it was you were golden. Now the clothing venders don't have to comply to their specifications so sizing is all over the place and three quarters of the time when you follow the size charts, that they give you, there wrong. It's a royal pain and also SO exspensive. After a while you just say forget it, I just can't take the chance. They need to go back and follow what was done when they first started, with the clothing line anyway. It needs to be more consistent ! As far as the host go stop with all the foolish fooling around and the "I'm your girl friend routines", they arent and it's not cute - it's just plain silly.

Re: Article in Today's Philadelphia Inquirer

3suwm5 — Sun, 16 Apr 2017 18:59:02 GMT

I've been with QVC since 1993 - I have boatloads of merchandise from them. I basically stopped purchasing when I would see program after program with a small handful of vendors.

In my opinion, if you have every color of a pant or top, most know you aren't buying many more. If it's a product I'm not interested in, I'm not buying no matter how many shows they do.

As we get closer and closer to retirement, our priorities have narrowed. We concentrate on how our $$ will go toward relaxing, traveling, grandchildren etc. Those are the things I care about; I could care less if I have the latest purse, outfit, makeup. It has nothing to do with how much $$ we want to spend, but where and how we want to spend it.

For us, worldly affairs and elections have nothing to do with shopping. I think that reason is used for most anything these days, it's much harder to take responsibility - personally or in business.

Re: Article in Today's Philadelphia Inquirer

skuggles — Sun, 16 Apr 2017 19:05:08 GMT

This article seems almost like paid advertisement. Just an attempt to generate buzz where there really is none at the prsent time.