topic Re: security issue in Community Chat

security issue

hennypenny — Sat, 25 Mar 2017 15:11:54 GMT

This is a security issue, and I would think that the Q would not want to be opening themselves to serious problems by allowing this to continue.

Re: security issue

Mz iMac — Sat, 25 Mar 2017 15:14:50 GMT

Re: security issue

icezeus — Sat, 25 Mar 2017 15:15:32 GMT

@hennypenny

Good Morning, It would help if you gave more information.

Re: security issue

Pearlee — Sat, 25 Mar 2017 15:16:08 GMT

@Mz iMac wrote:

@Mz iMac Apparently someone felt she needed to start - yet another - of the numerous threads about the login problem. As if there weren't already enough threads about it already on the board.

Re: security issue

rstedem — Sat, 25 Mar 2017 15:23:07 GMT

Well I am not seeing a padlock when entering credit card info on QVC site using Google Chrome...there is a little i circled before the website URL and if you click on it it stated the "the site you are entering is not secure" Never had this issue before hope IT can address this. I have ALWAYS seen a padlock when entering credit card info and Ive shopped here for 22 years so YES it does need to be addressed sorry

Re: security issue

KingstonsMom — Sat, 25 Mar 2017 15:20:41 GMT

I think she's referring to the sign in issue which takes you to your account info, which is supposed to be secure.

If you simply scroll down and click on 'blogs & forums' from there, your account info stays open while you're on the forums which is NOT secure.

I took advice from other posters who suggested to log out of your account info, before going to the forums.

Re: security issue

proudlyfromNJ — Sat, 25 Mar 2017 15:21:02 GMT

I'm not sure that everyone knows there are security problems. I see many people complaining about sign in going to my orders, page jumping etc. The most important is the security seems non existent.

Re: security issue

hennypenny — Sat, 25 Mar 2017 15:21:34 GMT

When one logs in to chat here one is taken to the ordering page where personal info is available.

I am not trying to start anything. This is a valid concern, and if we are not made aware, it could be a risk.

Re: security issue

Mz iMac — Sat, 25 Mar 2017 15:21:39 GMT

@rstedem wrote:
Well I am not seeing a padlock when entering credit card info on QVC site using Google Chrome...ther is a little i circled before the website URL and if you click on it it stated the "the site you are entering is not secure" Never had this issue before hope IT can adress this

Use another browser.

Re: security issue

rstedem — Sat, 25 Mar 2017 15:25:40 GMT

I did ...but there are many Chrome Users and IT needs to take a look...thats there job...I work IT by the way

Re: security issue

Plaid Pants2 — Sat, 25 Mar 2017 15:33:13 GMT

IF someone knows your password to log on here, then yes, they could see your account information.

No one knows my password for here (or anyplace), except for me, and me alone.

Re: security issue

KingstonsMom — Sat, 25 Mar 2017 15:27:57 GMT

@Mz iMac

It doesn't matter which browser you use, it's on QVC's end.

Re: security issue

chickenbutt — Sat, 25 Mar 2017 15:28:06 GMT

When you log in, you're only taken to the account you signed into, so it's not like you log in and see somebody else's personal information.

Granted, it's different and there are probably some 20 threads about it here now. But it might be on purpose, on their part, to try and sell product (which is their purpose, so I can't really begrudge them that).

OTOH, the board moderators here have said over and over that they are working on it, so maybe it will change back or some version of that.

Re: security issue

Junebug54 — Sat, 25 Mar 2017 15:47:34 GMT

@hennypenny You are correct. This is a separate issue from being directed to your order page. In the top corner (in forums & blogs only) there is a red X that says "this page is trying to load scripts from unauthenticated sources"..

Re: security issue

sunshine45 — Sat, 25 Mar 2017 16:32:49 GMT

i have the security padlock in my address bar when i go to my order status and am automatically logged out after a period of time if i dont logout myself.

i am not worried about a "security risk" at this time. i would like them to fix some of the recurring problems though.

Re: security issue

chrystaltree — Sat, 25 Mar 2017 16:01:54 GMT

@Pearlee wrote:
@Mz iMac wrote:
@Mz iMac Apparently someone felt she needed to start - yet another - of the numerous threads about the login problem. As if there weren't already enough threads about it already on the board.

I should have known.....lol Oh, it is going to be a long long weekend...lol

Re: security issue

Pearlee — Sat, 25 Mar 2017 16:08:28 GMT

@chrystaltree wrote:
@Pearlee wrote:
@Mz iMac wrote:
@Mz iMac Apparently someone felt she needed to start - yet another - of the numerous threads about the login problem. As if there weren't already enough threads about it already on the board.

I should have known.....lol Oh, it is going to be a long long weekend...lol

@chrystaltree Please do feel free to make your weekend shorter simply by ignoring my posts. Easy, peasy!

Re: security issue

LTT1 — Sat, 25 Mar 2017 16:23:33 GMT

A different browser (Safari) made no difference -- but I am not concerned about there being a security risk.

Re: security issue

stevieb — Sat, 25 Mar 2017 16:29:04 GMT

Every incarnation of their website going as far back as I can remember has been a mess. Why they refuse to bring in an IT resource that can execute and maintain an across the board functional website is a great mystery. QVC clearly has a 'my way or the highway' approach to doing business. It's unfortunate they seem incapable of learning from experience.

Re: security issue

Bri36 — Sat, 25 Mar 2017 16:34:09 GMT

You would think QVC being an electronic retailer, with such a huge online presence as well, would have a top-notch website.

You would think...