topic Re: Thank you QVC in Community Chat

Thank you QVC

cherry — Wed, 22 Mar 2017 22:29:50 GMT

I just wanted to say my last 2 orders have come exactly on time and the products are all very nice. I couldn't be happier with my purchases

I've never had any issues with mailing. I have shopped with Q for years ,and nothing has ever been lost or damaged. I can't think of anything I sent back, either.

Re: Thank you QVC

Kachina624 — Thu, 23 Mar 2017 00:05:51 GMT

@cherry You're living on borrowed time, so to speak. Your day will come when you have a shipping disaster. Seems like I've had more than a few the past 3-4 months.

In the meantime, enjoy your new items and keep your fingers crossed.

Re: Thank you QVC

cherry — Thu, 23 Mar 2017 00:09:03 GMT

Maybe , but in all fairness what I have posted is true.

Re: Thank you QVC

Lorik62 — Thu, 23 Mar 2017 00:15:44 GMT

@cherry I agree! I've shopped with QVC for 25 years and never had an issue.

Re: Thank you QVC

SuesCat — Thu, 23 Mar 2017 00:25:56 GMT

@cherry wrote:
I just wanted to say my last 2 orders have come exactly on time and the products are all very nice. I couldn't be happier with my purchases

I've never had any issues with mailing. I have shopped with Q for years ,and nothing has ever been lost or damaged. I can't think of anything I sent back, either.

@cherry I'm with you on this one. I've been shopping and ordering from the Q since day one. In all those orders (easily hundreds) i really can't recall a single snafu of any importance.

For my money, the Q has always come through for me and i am still a fan. Maybe i'm just lucky, or maybe it is actually a majority of customers who also share my experience here. Cheers! ~sue

Re: Thank you QVC

tansy — Thu, 23 Mar 2017 00:37:35 GMT

I've had shipping issues lately due to FedEx SurePost. Once the post office actually received the packages from FedEx, I received them the next day. I don't buy from the Q very often anymore and I'll be even less likely after this.

i'm glad you had a better experience, @cherry.

Re: Thank you QVC

SeaMaiden — Thu, 23 Mar 2017 00:51:49 GMT

@cherry wrote:
I just wanted to say my last 2 orders have come exactly on time and the products are all very nice. I couldn't be happier with my purchases

I've never had any issues with mailing. I have shopped with Q for years ,and nothing has ever been lost or damaged. I can't think of anything I sent back, either.

QVC loves customers like you. You keep them in business!

Re: Thank you QVC

makena — Thu, 23 Mar 2017 01:07:18 GMT

@cherry wrote:
Maybe , but in all fairness what I have posted is true.

You're so sweet @cherry. And also, if you did have a problem with an order, I doubt you'd be the type to run right here to start up a thread throwing a temper tantrum and making demands and threats.

Re: Thank you QVC

truffle — Thu, 23 Mar 2017 01:32:12 GMT

People have had legitimate reasons to post here seeking assistance by the mods for shipping mistakes. It doesn't make them any less sweet than the OP nor does it mean they are throwing temper tantrums. The things that some come up with around here.

I personally prefer to speak on the phone but in no way is that any different than seeking assistance here. I would never put down anyone for using the forums.

SMH

Re: Thank you QVC

sfnative — Thu, 23 Mar 2017 05:20:56 GMT

@cherry

I've been shopping with QVC since 1989 and never had a shipping issue either.

There was one item out of 2 that was stolen: a Junior's Cheesecake. I ordered 2 to be sent to my DD's house for our Christmas dinner and only one arrived. Bet the delivery person kept one. Just sayin.' Did get a replacement, which was much appreciated.

Edited to add that DD received what I believe was the Chocolate Cappucino or something like that. Clearly the better of the two. The one that "never made it" was strawberry.

Re: Thank you QVC

ID2 — Thu, 23 Mar 2017 09:33:36 GMT

I don't shop the Q. Stopped years ago when they would always sit on my orders for a good 5 days before they'd send it. No respect for their customers. But since Christmas, it seems as if all the shipping outlets are all messed up! Yes, especially FedEx Surepost! Every stop my package makes takes 24 hours for it to move onto the next stop. I watch it just chugging along taking eons for me to receive it. What on earth has happened with shipping? Horrible.

Re: Thank you QVC

cherry — Thu, 23 Mar 2017 11:54:39 GMT

You say you stopped years ago and then you said shipping has gotten worse since Christmas????? How would you know if you stopped shopping with them years ago?

I think there are people who just don't like people to say they are pleased with Q. I am, and I shop with them frequently

Re: Thank you QVC

Greeneyedlady21 — Thu, 23 Mar 2017 13:29:53 GMT

@cherry I don't want to speak for her but I think she's talking about shipping in general from other places, especially Fed Ex Sure Post Not any QVC orders.

I'm still waiting for my Irish sweater that is coming Fed Ex sure post. And my Inis solid perfume that's regular usps. It's cold enough to wear the sweater so hopefully today or tomorrow.

Re: Thank you QVC

cherry — Thu, 23 Mar 2017 13:31:27 GMT

My sweater came yesterday just as promised, and it's so pretty. I like the kilronan sweaters a lot

Re: Thank you QVC

Lipstickdiva — Thu, 23 Mar 2017 13:42:52 GMT

I can't count on one hand the number of issues I've had but any issue has been resolved quickly and to my satisfaction.

I just started a thread in another forum about how I'd never had a return issue. And then I did. A mod answered, e-mailed me and the situation was rectified.

Yes there are issues. That is to be expected from a company the size of QVC and with a company shipping out as many packages as QVC does.

Just because some have never had an issue doesn't diminish the problems others have had or make other posters' liars.

Re: Thank you QVC

cherry — Thu, 23 Mar 2017 13:45:41 GMT

I didn't diminish anyone else. I just told of my own experiences sheesh

Re: Thank you QVC

Trinity11 — Thu, 23 Mar 2017 14:12:52 GMT

@cherry wrote:
My sweater came yesterday just as promised, and it's so pretty. I like the kilronan sweaters a lot

I really enjoyed the presentation on St. Patrick's Day! So happy you love your sweater, cherry.

My only issue lately with the Q is their slow shipping. I used to receive things very quickly. Then again, I think Amazon has spoiled me with their Prime. I wish QVC would offer something similar.

Re: Thank you QVC

Lipstickdiva — Thu, 23 Mar 2017 14:24:24 GMT

@cherry wrote:
I didn't diminish anyone else. I just told of my own experiences sheesh

I was not referring to anything you posted.

There are some posters here, and by here I mean on this board, not necessarily this thread, who think because they've never had a problem, it's not happening to anyone. Posters have even called others liars if they post an issue they had because they themselves have never experienced it so it couldn't be true.