topic Re: How do you reach QVC Moderators in Community Chat

How do you reach QVC Moderators

milly1 — Tue, 21 Mar 2017 20:38:59 GMT

I am very unhappy with removal of a post. The old QVC is gone and guess I must face that fact. After 30 years guess it's time to cancel the membership #. I tried to reply to Cindy's message but wasn't able to reply.

Re: How do you reach QVC Moderators

makena — Tue, 21 Mar 2017 20:42:48 GMT

Rules of the board have changed. You have to keep up with the times.

Re: How do you reach QVC Moderators

milly1 — Tue, 21 Mar 2017 20:47:09 GMT

I don't believe that was my question. If I have easy pay items can I pay off the amount or do I have to keep my account open until they are paid off.

Re: How do you reach QVC Moderators

makena — Tue, 21 Mar 2017 20:52:08 GMT

You can email QVC using the link on the bottom left of the page. But you being here 30 years I would think you would know the answer.

Re: How do you reach QVC Moderators

sunshine45 — Tue, 21 Mar 2017 20:56:18 GMT

@milly1 wrote:
I don't believe that was my question. If I have easy pay items can I pay off the amount or do I have to keep my account open until they are paid off.

you can pay off the full amount online via your my account/order status page OR you can call customer service to pay them all off.

you can also reach the qvc social team at QVCSocialTeam@qvc.com with any questions or concerns.

Re: How do you reach QVC Moderators

chickenbutt — Tue, 21 Mar 2017 20:57:10 GMT

That sounds like more of a customer service question than a board moderator question. I'd call QVC's customer service number.

Re: How do you reach QVC Moderators

milly1 — Tue, 21 Mar 2017 21:02:06 GMT

Thanks that's the info I need.

Re: How do you reach QVC Moderators

wildcat fan — Tue, 21 Mar 2017 21:03:38 GMT

QVC Social didn't respond to the last few emails I sent. However, QVC Customer Service and QVC Corporate have responded. Look up the phone # of QVC Corporate or call Customer Service and ask for Corporate's number. I think that's the most effective way to express your concerns. I would post the number, but the last couple of times I did that, the moderators deleted my posts.

Also, as has already been stated, you can pay off the balance of your e-pays now all at once. If you have an e-pay balance, they probably won't cancel your account.

Re: How do you reach QVC Moderators

KingstonsMom — Wed, 22 Mar 2017 10:24:21 GMT

@milly1 wrote:
I am very unhappy with removal of a post. The old QVC is gone and guess I must face that fact. After 30 years guess it's time to cancel the membership #. I tried to reply to Cindy's message but wasn't able to reply.

@milly1

While I understand your frustration, with all due respect and I know you posted it with only the best of intentions, that thread did violate the Community Standard of 'soliciting', by mentioning the Go Fund Me page.

Not long ago, I posted a thread requesting prayers for a 2 year old son of my BFF, who is fighting a life threatening condition and still is.

He has a GoFundMe account, but I knew that to mention that on my thread would get it poofed for 'soliciting' and I was happy just to have the prayers!

Re: How do you reach QVC Moderators

milly1 — Tue, 21 Mar 2017 21:42:52 GMT

As I told the moderator a week doesn't go by that I don't see a link to Lisa Robertson's Facebook page and what she is selling. And what are they doing when they solicit money for charities on air. You are all welcome to the new QVC. I am calling in the morning to cancel my membership and pay off easy pay. I can buy most everything I need on Amazon anyway.

Re: How do you reach QVC Moderators

milly1 — Tue, 21 Mar 2017 21:43:57 GMT

Thanks I will pay them off as thought they wouldn't cancel my account without paying them off.

Re: How do you reach QVC Moderators

makena — Tue, 21 Mar 2017 21:50:37 GMT

@milly1 wrote:
As I told the moderator a week doesn't go by that I don't see a link to Lisa Robertson's Facebook page and what she is selling. And what are they doing when they solicit money for charities on air. You are all welcome to the new QVC. I am calling in the morning to cancel my membership and pay off easy pay. I can buy most everything I need on Amazon anyway.

A link to her FB page is not the same thing as a link to her items that she sells. It's two different things. Why can't people accept rules and guidelines.

Re: How do you reach QVC Moderators

Krimpette — Tue, 21 Mar 2017 21:57:51 GMT

I never understand the need to "cancel membership". Just stop watching and buying.

Re: How do you reach QVC Moderators

dooBdoo — Wed, 22 Mar 2017 11:35:37 GMT

makena wrote:
milly1 wrote:
As I told the moderator a week doesn't go by that I don't see a link to Lisa Robertson's Facebook page and what she is selling. And what are they doing when they solicit money for charities on air. You are all welcome to the new QVC. I am calling in the morning to cancel my membership and pay off easy pay. I can buy most everything I need on Amazon anyway.
A link to her FB page is not the same thing as a link to her items that she sells. It's two different things. Why can't people accept rules and guidelines.

I agree with you @makena, those are 2 different things.

@milly1, I think many of us feel the standards and policies here are confusing, so it can be frustrating to post something and then see it vanish. I didn't see your thread. In any case, this forum is financed by QVC so it makes sense they can solicit for causes they support and advertise for merchandise they sell. We, as anonymous posters, don't have that privilege and there are many other venues we can use -- this just isn't the place, whether we like it or not. I suspect they simply can't open the option up because, as many of us have seen, some people (not you) create accounts for the sole purpose of using this forum to advertise or solicit.

I understand you're upset, but I hope you'll take time and maybe just pause in using the website instead of closing/blocking access. I know, for myself, in the heat of the moment I might make a decision that only limits me in the long run. Whatever you choose, I wish you the best.❤️

Re: How do you reach QVC Moderators

3suwm5 — Tue, 21 Mar 2017 23:25:50 GMT

@milly1 you have received some answers that will hopefully help you, the other one or two, pfft.

Good luck!

Re: How do you reach QVC Moderators

Katcat1 — Tue, 21 Mar 2017 23:32:29 GMT

Are you for real? You first ask about to reach a Moderator and then 50 million (over exaggerated) other questions. Did you have fun playing with everyone?

Re: How do you reach QVC Moderators

Moonchilde — Wed, 22 Mar 2017 02:03:10 GMT

@Krimpette wrote:
I never understand the need to "cancel membership". Just stop watching and buying.

There IS no "cancel membership" to either the forums OR QVC as a shopping site.

This poster's declaration is only one of several I've seen over the past 2-3 years stating they're going to "cancel", remove, "erase" themselves from QVC, asking or demanding that QVC moderators or QVC as an entity "do" this for them.

You can request cancellation of your Q card (once the balance is zero). You can go into your account and remove your CC#s once your balances are paid, your address, etc. but that's it. QVC isn't going to "do" anything.

It's exactly the same with Amazon and their forums - same sorts of declarative posts, same answers. It's Do It Yourself up to a point. Beyond that there's nothing "done." I have seen a moderator respond similarly on these forums in the past in answer to a similar post.

Re: How do you reach QVC Moderators

wildcat fan — Wed, 22 Mar 2017 04:22:45 GMT

@Moonchilde wrote:
@Krimpette wrote:
I never understand the need to "cancel membership". Just stop watching and buying.

There IS no "cancel membership" to either the forums OR QVC as a shopping site.

This poster's declaration is only one of several I've seen over the past 2-3 years stating they're going to "cancel", remove, "erase" themselves from QVC, asking or demanding that QVC moderators or QVC as an entity "do" this for them.

You can request cancellation of your Q card (once the balance is zero). You can go into your account and remove your CC#s once your balances are paid, your address, etc. but that's it. QVC isn't going to "do" anything.

It's exactly the same with Amazon and their forums - same sorts of declarative posts, same answers. It's Do It Yourself up to a point. Beyond that there's nothing "done." I have seen a moderator respond similarly on these forums in the past in answer to a similar post.

I am positive that it's possible to cancel a QVC membership as well as cancel a forum account. Just put it writing and tell them you want them to send you an email verifying your account has been closed. After you've received that email verification, you won't be able to log in and if you try to order, you will be told the order can't be processed...at least not until you set up a new account. You'd also have to set up a new forum account if you changed your mind about posting here.

Re: How do you reach QVC Moderators

mistriTsquirrel — Wed, 22 Mar 2017 04:37:31 GMT

Re: How do you reach QVC Moderators

Moonchilde — Wed, 22 Mar 2017 05:32:59 GMT

@wildcat fan wrote:
@Moonchilde wrote:
@Krimpette wrote:
I never understand the need to "cancel membership". Just stop watching and buying.

There IS no "cancel membership" to either the forums OR QVC as a shopping site.

This poster's declaration is only one of several I've seen over the past 2-3 years stating they're going to "cancel", remove, "erase" themselves from QVC, asking or demanding that QVC moderators or QVC as an entity "do" this for them.

You can request cancellation of your Q card (once the balance is zero). You can go into your account and remove your CC#s once your balances are paid, your address, etc. but that's it. QVC isn't going to "do" anything.

It's exactly the same with Amazon and their forums - same sorts of declarative posts, same answers. It's Do It Yourself up to a point. Beyond that there's nothing "done." I have seen a moderator respond similarly on these forums in the past in answer to a similar post.
I am positive that it's possible to cancel a QVC membership as well as cancel a forum account. Just put it writing and tell them you want them to send you an email verifying your account has been closed. After you've received that email verification, you won't be able to log in and if you try to order, you will be told the order can't be processed...at least not until you set up a new account. You'd also have to set up a new forum account if you changed your mind about posting here.

I'm going by what a moderater posted to the forums in response to the same request within the past year.