topic Re: Amazon package deliveries in Community Chat

Amazon package deliveries

SeaMaiden — Thu, 16 Mar 2017 18:07:13 GMT

I get many deliveries from Amazon by people hired who use their own cars for delivery. I was walking to get the mail today and met the delivery guy at the end of my driveway. He handed me my package and a waft of cigarette stench hit me in the face when he rolled down his window. The package also reeked of smoke. So bad that my hand smelled of cigarettes just from holding the package! I had to put the outer packaging right out into recycle to get it out of the house...and wash my hands.

I think think this is just awful. My packages should not smell that bad. Drivers who smoke should not smoke in their cars with their deliveries in the car . They should smoke outside the car. I almost want to email Amazon about it. Do you think they would care?

Re: Amazon package deliveries

BalletBabe — Thu, 16 Mar 2017 18:10:43 GMT

@SeaMaiden Wow I get a lot of deliveries from them and never had that. I personally would call and tell them you want to file a complaint and ask them the best way to do that. Amazon likes to keep their customers happy.

Re: Amazon package deliveries

queendiva — Thu, 16 Mar 2017 18:13:01 GMT

FWIW, that's how my packages delivered by USPS arrive. My mail carrier is a great guy and very consistent about deliveries, but I guess driving all day is a very solitary job and he is a big time smoker. I guess there is no restriction about smoking in USPS delivery trucks.

Re: Amazon package deliveries

Bri36 — Thu, 16 Mar 2017 18:16:58 GMT

My US mail guy smokes while he's walking on his route.

I don't think Amazon can stop people from smoking inside their own cars. Maybe if enough people complain, they can do something about it.

Re: Amazon package deliveries

SeaMaiden — Thu, 16 Mar 2017 18:18:05 GMT

@queendiva wrote:
FWIW, that's how my packages delivered by USPS arrive. My mail carrier is a great guy and very consistent about deliveries, but I guess driving all day is a very solitary job and he is a big time smoker. I guess there is no restriction about smoking in USPS delivery trucks.

@queendiva That is what I was concerned about....that they would not care. I would hate having my daily mail smell like stench everyday! That must be awful!

Re: Amazon package deliveries

deepwaterdotter — Thu, 16 Mar 2017 18:21:13 GMT

No, but you may feel better having alerted them to the situation.

Re: Amazon package deliveries

queendiva — Thu, 16 Mar 2017 18:20:59 GMT

@SeaMaiden: It's only the parcels that smell bad, not the letters, bills, etc.

Re: Amazon package deliveries

kelsey17 — Thu, 16 Mar 2017 18:24:46 GMT

I get alot of packages from Amazon but only through the mail or UPS...................never by someone in a car....maybe that is something new they are starting?

I really wouldn't care for that myself.

Re: Amazon package deliveries

chickenbutt — Thu, 16 Mar 2017 18:42:10 GMT

Ok, this is - no. I'm surprised if this is allowed.

Maybe I've been fortunate, but I've never had that experience with any carrier at all. The only time I"ve ended up with merchandise that smelled like smoke (and I'm quite sensitive) was when I bought something from ebay and you didn't really get it (the outer part probably wore out during shipping) until you opened up the parcel and the merchandise smelled like smoke.

That was bad enough, but drivers shouldn't be allowed to smoke during the time they are on the clock. During a break or lunch, or whatever (NOT inside the vehicle), I have no right to expect it but while they are working - no, just no.

Re: Amazon package deliveries

HappyDaze — Thu, 16 Mar 2017 18:37:18 GMT

This shouldn't be allowed. There are some products, like clothes, that could absorb that smell and I would be mad. And I am sure Amazon wouldn't be happy if they were getting returns for smoke smell because their drivers are smoking in the car with the packages. I would definitely complain.

Re: Amazon package deliveries

SeaMaiden — Thu, 16 Mar 2017 18:44:10 GMT

@HappyDaze Do you know how I would direct the complaint?

Re: Amazon package deliveries

mousiegirl — Thu, 16 Mar 2017 18:49:12 GMT

@SeaMaiden wrote:
I get many deliveries from Amazon by people hired who use their own cars for delivery. I was walking to get the mail today and met the delivery guy at the end of my driveway. He handed me my package and a waft of cigarette stench hit me in the face when he rolled down his window. The package also reeked of smoke. So bad that my hand smelled of cigarettes just from holding the package! I had to put the outer packaging right out into recycle to get it out of the house...and wash my hands.

I think think this is just awful. My packages should not smell that bad. Drivers who smoke should not smoke in their cars with their deliveries in the car . They should smoke outside the car. I almost want to email Amazon about it. Do you think they would care?

@SeaMaiden I once had a termite inspector come to my home, and after the inspection, he opened his mouth to speak and the unbelievable cigarette stench that was emitted made me gag, never smelled this from any other cigarette smoke I encountered back then, If I had needed work done, this guy would not have done it due to this.

Re: Amazon package deliveries

HappyDaze — Thu, 16 Mar 2017 18:50:35 GMT

@SeaMaiden wrote:
@HappyDaze Do you know how I would direct the complaint?

@SeaMaiden I would go to Amazon's contact page and choose email then email them directly. I was trying to find some information as to whether or not you had to have a smoke free car to deliver Amazon packages but haven't found it yet. I really doubt Amazon would be okay with that.

Re: Amazon package deliveries

Suziepeach — Thu, 16 Mar 2017 18:58:42 GMT

Only ones I know that deliver out of their own vehicles is that Lasership and they are horrible!!!! Last time they threw my package out the passenger window into the middle of our driveway- I saw it with my own 4 eyes.. I was past furious!!! The package was something I'd ordered from UTsports.. and it was at 9:30 at night.. grrrrrrrrrrr

@SeaMaiden, I'd sure complain about their delivery.. being a former smoker, smoke stinks!!

Re: Amazon package deliveries

SeaMaiden — Thu, 16 Mar 2017 19:08:37 GMT

@kelsey17 wrote:
I get alot of packages from Amazon but only through the mail or UPS...................never by someone in a car....maybe that is something new they are starting?
I really wouldn't care for that myself.

@kelsey17 This kind of delivery has been going on for a long time where I live. Mostly on the auto ships I have.

Re: Amazon package deliveries

SeaMaiden — Thu, 16 Mar 2017 19:10:25 GMT

@HappyDaze I emailed them about the issue. Let us see what comes of it.

Re: Amazon package deliveries

2blonde — Thu, 16 Mar 2017 19:28:39 GMT

@SeaMaiden I had no idea there were so many others like me who just can't stand the smell of cigarette smoke. Thankfully I haven't received any packages like that, but my next door neightbors are both big time smokers (condo, so very close). They have two kids, so they won't smoke inside the condo........only outside on the patio where it wafts over to my place. It's so bad that I often have to close my windows in the summer, as it will fill my house as well as my patio.

Re: Amazon package deliveries

SeaMaiden — Thu, 16 Mar 2017 19:33:15 GMT

@2blonde wrote:
@SeaMaiden I had no idea there were so many others like me who just can't stand the smell of cigarette smoke. Thankfully I haven't received any packages like that, but my next door neightbors are both big time smokers (condo, so very close). They have two kids, so they won't smoke inside the condo........only outside on the patio where it wafts over to my place. It's so bad that I often have to close my windows in the summer, as it will fill my house as well as my patio.

I smoked 25 years ago....thank God I quit! I am so sensitive to the stench now, I can smell it from far away. Sorry you have to close your windows to stop the smell from coming into your home...ever thought about buying a huge fan to blow the smoke back their way?

Re: Amazon package deliveries

magicmoodz — Thu, 16 Mar 2017 19:39:28 GMT

@Bri36 wrote:
My US mail guy smokes while he's walking on his route.

I don't think Amazon can stop people from smoking inside their own cars. Maybe if enough people complain, they can do something about it.

@Bri36 I can't imagine the USPS allowing foot carriers to smoke while delivering mail. They must have some kind of wonderful job security! 😁

Re: Amazon package deliveries

chickenbutt — Thu, 16 Mar 2017 20:01:40 GMT

I've yet to have an Amazon order delivered by some guy in a car, thankfully. But I'm on the edge of a small city (like 250,000 to 300,000 pop) so I figure they probably mostly do this in larger cities.

But there is this one service that they've used a few times for my monthly auto-delivery. It goes through the main post office (not the one in my zip code) and delivers on Sundays.

Well, that would be ok except that I have a 30# bag of dog food in there, along with a few other household things, so it's at least a 32# parcel and they've delivered it to another house a couple of times. I have to call the husband to come bring it to the house because there is no way I can carry that much home.

I ended up calling Amazon on that one because I need to not have that keep happening. Last time was an elderly couple's house and there would be no way they could be expected to re-deliver it and I never would. I'd drive my car over there before that and just put it in the way-back of my car.

Amazon was really nice and said they would note the account but they don't have as much control over such things as we might think. Last month's AD came during the week to MY house. *whew*