topic Re: Any one know in Community Chat

Any one know

SharkE — Wed, 15 Mar 2017 14:01:43 GMT

Why if you track your order using 'order status' and you click on the link that takes you to the post office information and it hasn't been updated in 2 days

So, you copy the number and take it to the USPS tracking page and it says

"no such number exists".

I got a pkg that was suppose to been here the 14th I wanted to see where it was. Q's link hasn't been updated since the 13th, so, I thought I'll go straight to USPS and update myself, but, it says the number doesn't exist.

What am I missing here ?

Re: Any one know

Apple Crisp — Wed, 15 Mar 2017 14:07:59 GMT

From what I have experienced, the USPS won't have any info until UPS sends them notice that a package is about to be delivered to one of their facilities. This happens to me with any vendor that uses this way of delivering. For me, the hold up is always with UPS, especially over a weekend.

Re: Any one know

CLHS68 — Wed, 15 Mar 2017 14:36:15 GMT

I do not know where you live but the post office was closed yesterday due to the snow storm so that could be why.

Re: Any one know

Krimpette — Wed, 15 Mar 2017 14:38:04 GMT

You might have to put the numbers "92" in front of the QVC post office tracking number in order for the PO to recognize it. If not '92", then try "93".

Re: Any one know

SharkE — Wed, 15 Mar 2017 14:54:05 GMT

@CLHS68 wrote:
I do not know where you live but the post office was closed yesterday due to the snow storm so that could be why.

Tx In the high 70's and low 80's

Re: Any one know

Plaid Pants2 — Wed, 15 Mar 2017 14:58:58 GMT

The package could have been delayed getting to your post office, because it encountered bad weather on its way to your post office.

Re: Any one know

SharkE — Wed, 15 Mar 2017 15:05:20 GMT

@Krimpette wrote:
You might have to put the numbers "92" in front of the QVC post office tracking number in order for the PO to recognize it. If not '92", then try "93".

I owe you a big THANK YOU that worked ! by putting in '92' in front of the big long tracking # it told me exactly where it was and I put in for email updates.

This should be front and center for people like me who are out of the loop.

Now, why it works I don't have a clue, LOL, but, by dingy it does.

Thank you for taking the time to help me out !

Re: Any one know

Krimpette — Wed, 15 Mar 2017 15:10:54 GMT

@SharkE Aww, shucks!!!! You're quite welcome. Glad to help.

What I don't understand is why QVC doesn't put the entire number in the tracking information.

Re: Any one know

MacDUFF — Wed, 15 Mar 2017 15:13:12 GMT

But...but...why doesn't the Q tracking # include the "92?" Or at least a little note somewhere that says: If you have difficulty locating, please put the number "92" in front of this big a&& tracking number? Sheesh!

Re: Any one know

SharkE — Wed, 15 Mar 2017 15:17:03 GMT

I made myself a note for future

Tired of copying that big long number only to be told #number does not exist" when it's been in the mail for 4 days according to Q's tracking information. USPS is horrible about not updating their information

Want to know what aggravated the out of me the most ?

When they send you an email saying "your item has been delivered" and I just got it out of my own mailbox.

Say what ? No **** Thanks for that tidbit of infor. LOL

Re: Any one know

SharkE — Thu, 16 Mar 2017 13:41:39 GMT

YAY! Out for delivery !

Re: Any one know

chrystaltree — Thu, 16 Mar 2017 15:06:22 GMT

What did customer service say when you asked them?