topic Re: Walmart .com in Community Chat

Walmart .com

goldensrbest — Thu, 16 Feb 2017 19:41:35 GMT

I had placed a order with them ,part of order did come,for the past 10 days the other part has not showed up,did the tracking number last week,showed it was delivered,it was not called walmart last friday,they said they would re order ,got a call from fedx, to call them ,i did they said it was delivered to my address and someone there said i did not live there, not true i am the only human living ,i will never order from them again.AND YES I KNOW THIS IS NOT IN A PARAGRAPH.

Re: Walmart .com

hoosieroriginal — Thu, 16 Feb 2017 19:43:22 GMT

I've never had a problem with them - in fact I get orders faster from them than Amazon - all my orders usually come Fed ex. So does that mean Walmart will not reorder for you? That would be wrong.

Re: Walmart .com

chickenbutt — Thu, 16 Feb 2017 19:51:19 GMT

I've had problems with their shipping, too. One order I had, and this is too bizarre to even be believable, was 10 little boxes of antihistimines (about 3x4" by 1/4").

First of all, they shipped each of the 10 little boxes separately. Some came in boxes, each of which could have held all 10 boxes and some came smashed to smithereens in envelopes.

Four of them seemed to have disappeared off the face of the earth. I contacted by by their 'live chat' thing. The person was pretty nice and said it looked like the other four were lost so she re-ordered them. She said they would be to me in two days. Took NINE days.

BTW, all the six boxes I initially received came from the exact same spot and were of the same exact lot number. Why they were packed and shipped all separately is still beyond me.

Re: Walmart .com

software — Thu, 16 Feb 2017 19:56:22 GMT

I've had problems with Walmart also.

So I started ordering to be shipped to the store, they lost my order.

Too much of a hassle.

But I'm old and everything is a hassle! LOL

People don't care anymore, there is no accountability.

You can't supervise employees, they will shoot you in the parking lot.

@goldensrbest wrote:
I had placed a order with them ,part of order did come,for the past 10 days the other part has not showed up,did the tracking number last week,showed it was delivered,it was not called walmart last friday,they said they would re order ,got a call from fedx, to call them ,i did they said it was delivered to my address and someone there said i did not live there, not true i am the only human living ,i will never order from them again.AND YES I KNOW THIS IS NOT IN A PARAGRAPH.

Re: Walmart .com

sweetee2 — Thu, 16 Feb 2017 20:12:49 GMT

I'm sorry to hear that. I've ordered many items from Walmart and never had any problems with delivery. In fact if it hadn't been for them the grandkids wouldn't have gotten what they wanted from Santa. Walmart was the only place that had it.

Re: Walmart .com

Mistreatedbycs — Thu, 16 Feb 2017 20:30:30 GMT

Chickenbutt: I believe there are laws covering the amount of over the counter medicine that can be ship all at once. What you ordered is probably an excessive amount and possibly subject to reporting and to avoid that they probably broke your order into 1's.

I'm just speculating but I do know there are laws to be followed for shipping over the counter med's throught the mail. People order excessive amounts of certain items to make illegal drugs so that's why there are restrictions to follow.

Re: Walmart .com

chickenbutt — Thu, 16 Feb 2017 20:38:01 GMT

Just Bling wrote:
Chickenbutt: I believe there are laws covering the amount of over the counter medicine that can be ship all at once. What you ordered is probably an excessive amount and possibly subject to reporting and to avoid that they probably broke your order into 1's.

I'm just speculating but I do know there are laws to be followed for shipping over the counter med's throught the mail. People order excessive amounts of certain items to make illegal drugs so that's why there are restrictions to follow.

Those are good points! Apparently, the limit is 12 boxes. I've been ordering them like this - 10 at a time, that lasts me 6-8 months (one tablet each night) - for a number of years. This is the first time they did this, so who knows - maybe the law changed since last year for that.

Re: Walmart .com

MomCat — Thu, 16 Feb 2017 21:17:42 GMT

Oh, that's too bad for you. I have had excellent luck with Walmart. I especially like their store pickup option. It's so nice to be able to order items online not stocked in their store and go pick it up in a couple of days.

Re: Walmart .com

CareBears — Thu, 16 Feb 2017 21:52:31 GMT

Knock on wood I have never had a problem with Walmart.com, last night I ordered an area rug, let's hope my luck holds out!

Re: Walmart .com

SaRina — Thu, 16 Feb 2017 21:58:47 GMT

I'm sorry that happened to you. It sounds like FedEx is the problem rather than Walmart as you said FedEx was told you didn't live there. Undoubtedly, they just delivered the package to the wrong address.

I've had nothing but positive experiences with Walmart. In fact, I received a couple of household items yesterday that only took 3 days to get here. The prices really can't be beat anywhere.

Re: Walmart .com

straykatz — Thu, 16 Feb 2017 22:47:40 GMT

FedEx is terrible...sounds like they are the problem here. I hate buying from businesses that use FedEx because they show up late/after hours (I always use my work address for packages so they are not left unattended on my doorstep at home)...claim they can't deliver...claim they deliver when they don't...etc. Then the package ends up with the post office and goes through their process which often takes another day or 2.

Re: Walmart .com

noodleann — Fri, 17 Feb 2017 02:22:11 GMT

I prefer Jet, which was bought by WM, to the River or WM, but I order from all three.

WM recently dropped the minimum for free shipping on most items to $35 from $50, I believe b/c that's Jet's practice. You can also do returns at WM stores, which is much more convenient than dealing with the River.

I've been fine with WM, EXCEPT for their recent practice of slapping very sticky labels with my data printed on them on anything that they force me to pick up from the store. Those labels are not small and they deface the product, sometimes obscuring important info on the bottle or packaging. When I can pull them off, they remove ink on the bottle or paper on the label. What I object to is that WM puts those labels on MY property--after I've purchased the item--without my permission. IMO, if they can't handle their stock and fulfilment without vandalizing the customer's property, they shouldn't sell pickup-only products. I complained to them by email, but never heard back.

For that reason, I'm now highly selective about what I'll buy from WM online and won't buy any cosmetics or toiletries unless off the shelf.

Re: Walmart .com

goldensrbest — Fri, 17 Feb 2017 13:26:11 GMT

I guess it is FED X that messed up, instead of walmart.

Re: Walmart .com

Witchy Woman — Fri, 17 Feb 2017 13:32:20 GMT

Sometimes, what happens just doesn't make good sense, does it. I think we've all had that experience at some time. Hope you get it worked out!

Not to denigrate Fed Ex, because I know they are not ALL bad --

But, the Fed Ex drivers in my area routinely leave packages in front of my garage door. This means that unless I see the package, I likely will run over it.

I've intervened many times and told them to stop doing this, but just yesterday, another driver was preparing to drop in front of the door -- doesn't make sense.

I've had good luck with Walmart delivery, but I know that it is likely just a matter of time before things go awry. When it does, it is annoying.

Re: Walmart .com

Poodlepet2 — Fri, 17 Feb 2017 14:47:55 GMT

OT: Straykatz, I have no advice for you, but you have one of the cutest avatars I have seen! Every day I look for something bright and funny to start my day with-I'm glad I opened this thread!

Poodlepet2

Re: Walmart .com

Pqfan — Fri, 17 Feb 2017 16:35:04 GMT

The only thing I don't like is when I placed an order it came in 4 or 5 boxes by 4 different shippers.

I saw UPS, USPS,Fed ex and Laser Ship in 1 day!

I had to go downstairs 4 times to get all the boxes.

I can do the stairs but sometimes my knees hurt.

Stop trying to make me workout Walmart! lol

Re: Walmart .com

Twins Mom — Sat, 18 Feb 2017 22:37:47 GMT

I ordered an item for pickup at the store. I got confusing information about ready at store and then not so after more than 5 days after promised date I went to store for pickup. I was told I could not pick, up without e-mail verifying that it had arrived. Anyway, I did online chat and we decided the order needed to be cancelled and reordered. The gentleman took care of that. I received confirmation of arrival, went to pick up, and the lady went to the back to get the package. As "fate would have it" another woman came from the back with the item that I had purchased. I questioned if she was bringing to me and she said that she was cleaning out the back room area and had this item that didn't have a label, etc. The other lady came forward with a boxed item that was the second order. Anyway, this item had not ben properly labeled (packaged) and therefore was lost in the store. What a waste of everyone's efforts. Walmart handled nicely for me, but I was very frustrated because of confusion. I was able to help the lady there determine I no longer needed that first item and that it could go back. One can imagine how often this happens. I am still not an online-fan. There are lots of variables.

Re: Walmart .com

wildlifewitch — Sun, 19 Feb 2017 06:56:02 GMT

@Witchy Woman wrote:
Sometimes, what happens just doesn't make good sense, does it. I think we've all had that experience at some time. Hope you get it worked out!

Not to denigrate Fed Ex, because I know they are not ALL bad --

But, the Fed Ex drivers in my area routinely leave packages in front of my garage door. This means that unless I see the package, I likely will run over it.

I've intervened many times and told them to stop doing this, but just yesterday, another driver was preparing to drop in front of the door -- doesn't make sense.

I've had good luck with Walmart delivery, but I know that it is likely just a matter of time before things go awry. When it does, it is annoying.

This ia a Walmart/Fedex issue. I have only had these two in cohoots puting a package in front of my garage door.

Re: Walmart .com

KathyPet — Sun, 19 Feb 2017 07:12:07 GMT

The OP is blaming Wal Mart for what is obviously a Fed Ex problem. LOts of companies use Fed Ex. DOes this mean the OP will never order from any company that delivers via FedEx because that is where the blame lies.