topic Re: Question About why QVC does this in Community Chat

Question About why QVC does this

Perkup — Mon, 13 Feb 2017 17:20:28 GMT

I wonder why the Mods delete any reference to "deals" at B&M stores, but leave all references to offerings at Evine, HSN, etc. Aren't they just as much competition for the Q as say Belk, Macy, etc.? Just curious.

Re: Question About why QVC does this

Havarti — Mon, 13 Feb 2017 17:28:16 GMT

QVC owns 38% of HSN so they gain even when we shop at HSN. However, the mods still delete coupon info for HSN, which seems silly to me when it is like a sister station in a way. Why not support a company you own more than third of – so QVC gains & grows financially?

I will never understand their logic in deleting some of these items.

Here is the link to QVC’s parent company stating their 38% ownership in HSN:

http://libertyinteractive.com/companies/cvc-group.html

Re: Question About why QVC does this

meallen616 — Mon, 13 Feb 2017 17:35:04 GMT

Havarti,

Appreciate the info,

Re: Question About why QVC does this

Zhills — Mon, 13 Feb 2017 17:39:06 GMT

Surely they don't think it helps increase QVC sales!

Re: Question About why QVC does this

wildcat fan — Mon, 13 Feb 2017 17:44:59 GMT

You could call the QVC Office of the President and ask. They have people in that office who keep track of comments about the forums and moderators. They may not answer you, but they will likely note your concern about inconsistencies.

Re: Question About why QVC does this

Yardlie — Mon, 13 Feb 2017 18:05:09 GMT

@Perkup ... I didn't realize they did that. I just posted a coupon code for Kohl's. I suppose it will be removed.

Re: Question About why QVC does this

rustee — Mon, 13 Feb 2017 18:10:02 GMT

QVC does not own HSN. They are both owned by Liberty.

Re: Question About why QVC does this

gizmogal — Mon, 13 Feb 2017 18:10:41 GMT

@Perkup wrote:
I wonder why the Mods delete any reference to "deals" at B&M stores, but leave all references to offerings at Evine, HSN, etc. Aren't they just as much competition for the Q as say Belk, Macy, etc.? Just curious.

I believe the Mods do not delete any or all reference to B&M store or deals, but they do delete posts with links to these deals or stores. I have noticed that when a post is deleted, the Mod will leave a reason and most time the rreason explicitly says that there was link to a store included in the post.

So I think I've seen plenty of posts with refernces to stores that are carrying merchandise that is competitive with QVC, but if you show the direct way to view that competitor's merchandise by suppying a link to a web page of the B&M store, you will be poofed off the thread. I admit it's a fine distinction, but you can mention competition, you just can't point the way with a link.

Re: Question About why QVC does this

makena — Mon, 13 Feb 2017 18:30:57 GMT

@gizmogal wrote:
@Perkup wrote:
I wonder why the Mods delete any reference to "deals" at B&M stores, but leave all references to offerings at Evine, HSN, etc. Aren't they just as much competition for the Q as say Belk, Macy, etc.? Just curious.

I believe the Mods do not delete any or all reference to B&M store or deals, but they do delete posts with links to these deals or stores. I have noticed that when a post is deleted, the Mod will leave a reason and most time the rreason explicitly says that there was link to a store included in the post.

So I think I've seen plenty of posts with refernces to stores that are carrying merchandise that is competitive with QVC, but if you show the direct way to view that competitor's merchandise by suppying a link to a web page of the B&M store, you will be poofed off the thread. I admit it's a fine distinction, but you can mention competition, you just can't point the way with a link.

Correct. You can mention the savings or deal but you can't post coupon codes or links to those codes. Read your community guidelines and standards.

Re: Question About why QVC does this

SilleeMee — Mon, 13 Feb 2017 18:30:49 GMT

I frequently post about some things I buy elsewhere and state what store and how much I paid. But I've never posted any coupons, codes, item numbers or retail links for those stores. Just going by forum regs.

Re: Question About why QVC does this

wildcat fan — Mon, 13 Feb 2017 18:36:13 GMT

Just recently posts have been deleted for posting a picture of an item at another retailer, so they are deleting for mentioning other products without links or codes. Here is an example:

Re: Question About why QVC does this

Spurt — Mon, 13 Feb 2017 18:47:57 GMT

Like anything else around the Forum they are inconsistent......One time sometime asked about a vacuum that did a good job with pet hair, all I did was mention the brand and model name.....no store, no actual model number and no price....but it was deleted ......

Re: Question About why QVC does this

noodleann — Mon, 13 Feb 2017 19:20:42 GMT

@wildcat fan wrote:
Just recently posts have been deleted for posting a picture of an item at another retailer, so they are deleting for mentioning other products without links or codes. Here is an example:

The mod said pictures from a catalog had been posted. I'm assuming that was without permission of the catalog company, which means it's a copyright violation. Why should QVC get into trouble with another firm because of what a poster does?

I would bet if what was posted was clearly a photo taken by a poster themselves, of something they own (and not a photo of a print catalog or computer screen), it would not be deleted.

Re: Question About why QVC does thisa

Havarti — Mon, 13 Feb 2017 19:35:13 GMT

@rustee

Technically, by name, you are correct…the parent company of QVC is Liberty Interactive and it owns 100% of QVC & 38% of HSN. I stand corrected on not using the parent company’s name. For the purposes of supplying information related to the PO’s question I don't see how it makes a difference. But you get a gold star for accuracy.

Re: Question About why QVC does this

Moonchilde — Mon, 13 Feb 2017 19:44:11 GMT

@noodleann wrote:
@wildcat fan wrote:
Just recently posts have been deleted for posting a picture of an item at another retailer, so they are deleting for mentioning other products without links or codes. Here is an example:

The mod said pictures from a catalog had been posted. I'm assuming that was without permission of the catalog company, which means it's a copyright violation. Why should QVC get into trouble with another firm because of what a poster does?

I would bet if what was posted was clearly a photo taken by a poster themselves, of something they own (and not a photo of a print catalog or computer screen), it would not be deleted.

And note the reason was pictureS, not "a" picture. There used to be a poster who posted pages and PAGES of photos here all the time. I've always been surprised they allowed that. There is such a thing as overkill and pushing boundaries. I'm glad QVC is finally deciding uh-uh.

Re: Question About why QVC does this

Kachina624 — Mon, 13 Feb 2017 19:52:03 GMT

@rustee wrote:
QVC does not own HSN. They are both owned by Liberty.

Exactly, just as QVC does not own Zulily. It too is owned by Liberty.

Re: Question About why QVC does this

wildcat fan — Mon, 13 Feb 2017 21:45:18 GMT

@Moonchilde wrote:
@noodleann wrote:
@wildcat fan wrote:
Just recently posts have been deleted for posting a picture of an item at another retailer, so they are deleting for mentioning other products without links or codes. Here is an example:

The mod said pictures from a catalog had been posted. I'm assuming that was without permission of the catalog company, which means it's a copyright violation. Why should QVC get into trouble with another firm because of what a poster does?

I would bet if what was posted was clearly a photo taken by a poster themselves, of something they own (and not a photo of a print catalog or computer screen), it would not be deleted.

And note the reason was pictureS, not "a" picture. There used to be a poster who posted pages and PAGES of photos here all the time. I've always been surprised they allowed that. There is such a thing as overkill and pushing boundaries. I'm glad QVC is finally deciding uh-uh.

I don't mind having moderators delete photos from another retailer's catalog. It's QVC's website, so it's up to them what they will allow or not allow. For me, the issue is consistency. While this particular post was deemed unacceptable, at the same time there were dozens of other similar posts that didn't get deleted, and dozens of other similar posts have appeared since then. Those photos also were featured in other companys' catalogs and on their websites, so one might think the copyright issue would apply to those situations as well. How are we supposed to know what can be posted and what can't, or in this case which retailers are fair game? I agree with @Moonchilde that sometimes there is overkill, so I don't blame moderators for stepping in. I just think there should be more consistency.

Re: Question About why QVC does this

Wayne-QVC — Mon, 13 Feb 2017 21:57:07 GMT

This post has been removed by QVC because it's political.

Re: Question About why QVC does this

chrystaltree — Mon, 13 Feb 2017 23:06:19 GMT

I don't believe they do that. We can't post websites and links but people come here and talk about sales and offers at retailers all the time and the mods don't censor them.

Re: Question About why QVC does this

wildlifewitch — Mon, 13 Feb 2017 23:21:25 GMT

@Havarti wrote:
QVC owns 38% of HSN so they gain even when we shop at HSN. However, the mods still delete coupon info for HSN, which seems silly to me when it is like a sister station in a way. Why not support a company you own more than third of – so QVC gains & grows financially?

I will never understand their logic in deleting some of these items.

Here is the link to QVC’s parent company stating their 38% ownership in HSN:

http://libertyinteractive.com/companies/cvc-group.html

Wait, what? I did not know that. My entire belief system is shattered. Lol.