topic Re: cvs caremark in Community Chat

cvs caremark

goldensrbest — Sat, 28 Jan 2017 15:27:15 GMT

I am having trouble with okaying them to send my medications,i keep getting e mails from them,saying i need to okay they send them, but my computer will not let me do so,don't know what is up with that except possible because of signing up fro cheaper internet service,it is much slower,is there a phone number,i keep googling for one,no luck.Thanks.

Re: cvs caremark

house_cat — Sat, 28 Jan 2017 15:31:21 GMT

@goldensrbest

These are the numbers we use and we've always gotten good customer service.

1-800-237-2767 (general business, prescriptions, etc.)

1-800-697-7089 (billing)

I hope that helps.

Re: cvs caremark

Chrissykins — Sat, 28 Jan 2017 15:41:49 GMT

I just sighned up for the blog. May I ask what does CVS have to do with QVC. I am mising something here!

Re: cvs caremark

goldensrbest — Sat, 28 Jan 2017 15:45:45 GMT

@Chrissykins wrote:
I just sighned up for the blog. May I ask what does CVS have to do with QVC. I am mising something here!

Nothing at all,just asking for help.

Re: cvs caremark

qualitygal — Sat, 28 Jan 2017 15:53:45 GMT

just a thought. New year, new month, is your insurance stilll using them in your group? I'd check on that. We got something in the mail the other day on those lines.

Re: cvs caremark

Allegheny — Sat, 28 Jan 2017 16:05:22 GMT

@Chrissykins Welcome.

There are forums and blogs here. Community Chat is just one of many categories under the forum category. All sorts of topics are discussed. For example, if someone is primarily interested in subject related to Recipies, they can go to that forum to read, comment or start a new subject.

The Blog section relates directly to QVC. The hosts and QVC initiate blogs there. Followers, customers can post onto the blogs.

Re: cvs caremark

Spurt — Sat, 28 Jan 2017 16:07:18 GMT

@goldensrbest

I think the group under the Wellness category of the forums may get you more help and responses....

Re: cvs caremark

grandma2pkmh — Sat, 28 Jan 2017 16:20:45 GMT

@goldensrbest I am also having trouble with Caremark lately. I ordered my Humira online (didn't call them). It was to be delivered on the 24th. When I didn't receive an email that it had shipped I called them and was told because my co-pay was so high they wanted to check with me first. Well why didn't they. I asked the csr when they were going to call and she didn't have an answer. The first couple of months of the year the amount I owe is always high and I know that and really they should too. I have been using them since 2014 so they could check my account. I did get it the next day but still...the service has really declined since I started. I will be changing drug stores due to Aetna changing CVS status from preferred to standard so my co-pays are higher.

Re: cvs caremark

Moonchilde — Sat, 28 Jan 2017 17:15:49 GMT

@Chrissykins wrote:
I just sighned up for the blog. May I ask what does CVS have to do with QVC. I am mising something here!

If you expected all the posts on the forum to have to do only with QVC, you're in for a surprise.

Re: cvs caremark

chrystaltree — Sat, 28 Jan 2017 17:21:54 GMT

I assume you have coverage through your employer. Take whatever emails or letters you have from Caremark to you the Benefits dept in HR and ask them for help.

Re: cvs caremark

chrystaltree — Sat, 28 Jan 2017 17:25:07 GMT

@Spurt wrote:
@goldensrbest

I think the group under the Wellness category of the forums may get you more help and responses....

People ask for help and assistance for all manner of things under ALL the various boards, there is no reason for OP to post her question on any board other than the one she chooses to use. Certainly, Wellness would NOT be of any help since her question is about INSURANCE coverage and not Wellness.

Re: cvs caremark

kittymomNC — Sat, 28 Jan 2017 17:37:21 GMT

Actually, there is an active thread on the Wellness forum right now about Silver Script insurance, which is managed by CVS Caremark. Don't know if it will provide any information for you, but you could post there and see if anyone can help.

Re: cvs caremark

Moonchilde — Sat, 28 Jan 2017 17:43:57 GMT

In my experience, CVS employees are constantly having to deal with Caremark glitches - mostly computer glitches. I can't count how many times they have screwed up my prescriptions for pick-up at a store because info doesn't make it to the stores.

Based on that, I'd say it's just more of the same - faulty software/computer system with info not getting where it needs to. I generall CALL and speak to a human at the first sign of "trouble."

I have thought of changing from them over the years, but no guarantees anyone else won't have their own issues, so I stay put.

Re: cvs caremark

Marp — Sat, 28 Jan 2017 17:48:00 GMT

@goldensrbest wrote:
I am having trouble with okaying them to send my medications,i keep getting e mails from them,saying i need to okay they send them, but my computer will not let me do so,don't know what is up with that except possible because of signing up fro cheaper internet service,it is much slower,is there a phone number,i keep googling for one,no luck.Thanks.

Are you using a pop up or ad blocker? If so try disabling it on that page, refresh the page then try responding.

Re: cvs caremark

jackthebear — Sat, 28 Jan 2017 18:08:43 GMT

@Marp wrote:
@goldensrbest wrote:
I am having trouble with okaying them to send my medications,i keep getting e mails from them,saying i need to okay they send them, but my computer will not let me do so,don't know what is up with that except possible because of signing up fro cheaper internet service,it is much slower,is there a phone number,i keep googling for one,no luck.Thanks.
Are you using a pop up or ad blocker? If so try disabling it on that page, refresh the page then try responding.

and clear your cache

Re: cvs caremark

Spurt — Sat, 28 Jan 2017 18:18:09 GMT

@chrystaltree wrote:
@Spurt wrote:
@goldensrbest

I think the group under the Wellness category of the forums may get you more help and responses....

People ask for help and assistance for all manner of things under ALL the various boards, there is no reason for OP to post her question on any board other than the one she chooses to use. Certainly, Wellness would NOT be of any help since her question is about INSURANCE coverage and not Wellness.

@chrystaltree

The Wellness Topic encompanies all health issues in fact kittymom said there is a thread already regarding this....there have been lengthy discussions about Medicare, Prescription Drugs, And various health insurance plan issues....

From Kittymoms post----

Re: cvs caremark

goldensrbest — Sat, 28 Jan 2017 18:44:49 GMT

I just enrolled in medicare in december, and caremark is my mail medication supplier,so this is all new to me,my computer is slow sense i got a cheaper package for interent.

Re: cvs caremark

goldensrbest — Sat, 28 Jan 2017 18:46:01 GMT

@jackthebear wrote:
@Marp wrote:
@goldensrbest wrote:
I am having trouble with okaying them to send my medications,i keep getting e mails from them,saying i need to okay they send them, but my computer will not let me do so,don't know what is up with that except possible because of signing up fro cheaper internet service,it is much slower,is there a phone number,i keep googling for one,no luck.Thanks.
Are you using a pop up or ad blocker? If so try disabling it on that page, refresh the page then try responding.
and clear your cache

Thanks.

Re: cvs caremark

goldensrbest — Sat, 28 Jan 2017 18:47:04 GMT

@Moonchilde wrote:
In my experience, CVS employees are constantly having to deal with Caremark glitches - mostly computer glitches. I can't count how many times they have screwed up my prescriptions for pick-up at a store because info doesn't make it to the stores.

Based on that, I'd say it's just more of the same - faulty software/computer system with info not getting where it needs to. I generall CALL and speak to a human at the first sign of "trouble."

I have thought of changing from them over the years, but no guarantees anyone else won't have their own issues, so I stay put.

Good idea.

Re: cvs caremark

Moonchilde — Sat, 28 Jan 2017 19:08:21 GMT

@goldensrbest, it's also good advice, as others here have given you, to be sure you turn off pop-up blocking when you're on the CVS Caremark site, and/or to try a different browser. I occasionally need to change browsers when ordering something (not just Caremark) online because not all websites are formatted to handle all browsers. Sometimes in one browser there is nothing for me to click on, or it's grayed out, but on a different browser it's all fine. It could well be that, too.