topic Re: Apple and ITunes Alert! in Community Chat

Apple and ITunes Alert!

SXMGirl — Wed, 18 Jan 2017 20:52:31 GMT

If you have an Itunes account, you might receive an e-mail saying Your Receipt From Apple. It is FRAUDULENT! When you click on the link, you are asked to provide credit card info.

Here is the message:

Dear Customer

-Your ID was used to purchase ( this was on mine: Smart Cover for 9.7-inch iPad Pro - Pink Sand
$79.00)
-From iTunes Store on a device that had not previously been associated with you.
If you initiated this purchase, you can disregard this email.

-If you did not initiate this purchase, go to

clientaccessappsinfo.dnsdojo.org/customerapple/loginaccess

-To cancel the transaction and to confirm that you are the owner of the account .

-Your Sincerely,
-Security Department
-2017 Apple.com All rights reserved

I have already spoken with CS at Apple and they are trying to determine who is responsible for this. If you get this, please make sure to check your credit cards, just in case.

Re: Apple and ITunes Alert!

millieshops — Wed, 18 Jan 2017 20:55:18 GMT

Really!

Remember this also. When you get a message that starts "Dear Customer" (or any other name other than yours), it's phishing! Tjey have no idea who you are.

Re: Apple and ITunes Alert!

I am still oxox — Wed, 18 Jan 2017 21:38:21 GMT

@SXMGirl wrote:
If you have an Itunes account, you might receive an e-mail saying Your Receipt From Apple. It is FRAUDULENT! When you click on the link, you are asked to provide credit card info.

Here is the message:

Dear Customer

-Your ID was used to purchase ( this was on mine: Smart Cover for 9.7-inch iPad Pro - Pink Sand
$79.00)
-From iTunes Store on a device that had not previously been associated with you.
If you initiated this purchase, you can disregard this email.

-If you did not initiate this purchase, go to
clientaccessappsinfo.dnsdojo.org/customerapple/loginaccess

-To cancel the transaction and to confirm that you are the owner of the account .

-Your Sincerely,
-Security Department
-2017 Apple.com All rights reserved

I have already spoken with CS at Apple and they are trying to determine who is responsible for this. If you get this, please make sure to check your credit cards, just in case.

Your Sincerely is a huge clue that this is a fraud

Re: Apple and ITunes Alert!

SXMGirl — Wed, 18 Jan 2017 21:56:48 GMT

I realize that Dear Customer and Your Sincerely are both red flags. However, with so many people having poor grammar skills, I take nothing for granted. I called CS, only to find out that Apple is considering this to be a serious problem for their customers.

Re: Apple and ITunes Alert!

Moonchilde — Wed, 18 Jan 2017 22:00:48 GMT

@SXMGirl wrote:
I realize that Dear Customer and Your Sincerely are both red flags. However, with so many people having poor grammar skills, I take nothing for granted. I called CS, only to find out that Apple is considering this to be a serious problem for their customers.

LOL - judging by these forums alone, many people would never notice any grammar or spelling errors and would find ESL text perfectly fine.

Re: Apple and ITunes Alert!

Tribesters — Wed, 18 Jan 2017 23:23:11 GMT

Thanks to the warning! I'm usually careful about following links in emails but I get receipts from Apple for my iCloud storage so I might think it was legitimate. I'll be extra careful now.

Re: Apple and ITunes Alert!

Roni18 — Wed, 18 Jan 2017 23:44:43 GMT

I have gotten similar fake e-mails claiming to be from Amazon looking like someone else ordered something from my account. Never click on the links in these e-mails. If unsure log in to your real account. The message would be there if it was legitimate. You can't be too careful with these phishing e-mails as they often do look real.

Re: Apple and ITunes Alert!

Buck-i-Nana — Wed, 18 Jan 2017 23:53:56 GMT

It is better in ALL situations when you receive notices from any place you have an account and your receive an e-mail regarding activity that you do NOT click on the link. You should already have your own link to your on-line accounts, so simply leave the e-mail and go to your account yourself and verify what is going on if anything.

It is always wise to notify the business about the fraudulent e-mail, just as the OP did though. It's important for their business that they investigate and pursue fraudulent activity.