topic Re: What does backordered mean? in Q Talk

What does backordered mean?

esmerelda — Sun, 03 Dec 2017 21:56:38 GMT

I ordered an item that was available when I ordered it. And the next day it’s “backordered.” What does that mean? What is the difference between that and waitlist? I understand sold out. But what does backordered mean?

Re: What does backordered mean?

lucymo — Sun, 03 Dec 2017 22:28:34 GMT

@esmerelda wrote:
I ordered an item that was available when I ordered it. And the next day it’s “backordered.” What does that mean? What is the difference between that and waitlist? I understand sold out. But what does backordered mean?

@esmerelda It means that when they tried to fill your order they didn't have sufficient merchandise to do so. Now they will try to acquire more merchandise and if they are unable to do so in about 45 days your order will be canceled. I've had this happen several times. Hope this helps.

Re: What does backordered mean?

esmerelda — Sun, 03 Dec 2017 22:50:01 GMT

Thanks, @lucymo. I guess backorders get filled before waitlist?

@Beth-QVCThanks for removing the duplicate. It was an error on my part.

Re: What does backordered mean?

Beth-QVC — Sun, 03 Dec 2017 22:50:53 GMT

@esmerelda

You are welcome! And backorders are filled prior to waitlist...

Beth QVC

Re: What does backordered mean?

stevieb — Sun, 03 Dec 2017 23:05:09 GMT

What it probably means is that if this was to have been a Christmas gift you might want to look for an alternative...

Re: What does backordered mean?

lucymo — Sun, 03 Dec 2017 23:05:18 GMT

@esmerelda wrote:
Thanks, @lucymo. I guess backorders get filled before waitlist?

@Beth-QVCThanks for removing the duplicate. It was an error on my part.

@esmerelda You're welcome. I hope they are able to get your item for you.

Re: What does backordered mean?

lucymo — Sun, 03 Dec 2017 23:09:29 GMT

@stevieb wrote:
What it probably means is that if this was to have been a Christmas gift you might want to look for an alternative...

@stevieb That's probably true. I don't have much luck with BO items and especially if I need them by a certain date, like Christmas.

Re: What does backordered mean?

stevieb — Sun, 03 Dec 2017 23:18:41 GMT

@lucymo It seems to me it used to be very different... I used to almost always receive backordered or wait list items, but it seems to now be more the norm for them to end up being cancelled.

Re: What does backordered mean?

lucymo — Mon, 04 Dec 2017 01:45:52 GMT

@stevieb wrote:
@lucymo It seems to me it used to be very different... I used to almost always receive backordered or wait list items, but it seems to now be more the norm for them to end up being cancelled.

@steviebIt's been a long while since I've received an order that was BO'd. I've already stopped ordering anything that I need by Christmas, too risky to count on it getting here.

Re: What does backordered mean?

stevieb — Mon, 04 Dec 2017 01:54:49 GMT

@lucymo wrote:
@stevieb wrote:
@lucymo It seems to me it used to be very different... I used to almost always receive backordered or wait list items, but it seems to now be more the norm for them to end up being cancelled.

@steviebIt's been a long while since I've received an order that was BO'd. I've already stopped ordering anything that I need by Christmas, too risky to count on it getting here.

I agree @lucymo, from here any way. Though I might still order an item or two from other sources.

Re: What does backordered mean?

Desertdi — Mon, 04 Dec 2017 04:45:57 GMT

Backordered simply means they have an order placed with the factory or supplier

Re: What does backordered mean?

esmerelda — Tue, 05 Dec 2017 00:04:27 GMT

They must be pretty confident that they can fill my order as they are still taking (waitlisted) orders for the same item.

Re: What does backordered mean?

janz — Wed, 06 Dec 2017 16:17:50 GMT

@esmerelda

Probably means you won't get it...lol. Usually the item has either been so popular or sold out and QVC is trying to get more and if manufacturer can fill the reorder and provide it within 45 days QVC will fullfill the order. If not, the backorder is cancelled. I have has some things go on back order and think I only ended up getting one of the items. There was once when I had a back order cancelled and it came back in stock couple weeks later, but at a higher price. I called CS who was very helpful and filled my order at the original price.

Re: What does backordered mean?

esmerelda — Sun, 10 Dec 2017 20:34:35 GMT

Happy to say based on tracking my backordered item is just a day or two away.

Re: What does backordered mean?

esmerelda — Tue, 12 Dec 2017 16:05:44 GMT

Oh ye of little faith.

My "back"order came yesterday.

Thanks, Q!

Re: What does backordered mean?

Fiero Woman — Fri, 15 Dec 2017 02:21:19 GMT

It isn't right QVC offers an item as available. You place an order, excited to receive before Christmas, and later in the day your order states backorder, money is removed from your bank account. I don't want backorder if it says in stock. Do not offer an item in stock when it isn't. You ruined my Christmas.

Re: What does backordered mean?

KailaS — Tue, 19 Dec 2017 03:37:12 GMT

Backorder for me often is frustrating. I finally ordered myself a Christmas gift this year. It was available when I ordered. It went from in process to backorder over to in process again— but coming after Christmas—to backorder again this morning. I guess Santa is not bringing me a present this year. Sigh!

Late Dec. 18 update--Some time yesterday (Dec. 17th) the item went to in Process again; however, today (Dec. 18) the item went to Backorder once again. I wonder how many times this flip flop will happen. Growl!