topic Re: Can't Make Card Payment On Line! in Q Talk

Can't Make Card Payment On Line!

Pecky — Wed, 13 Sep 2017 14:31:11 GMT

I have been trying to make my q card payment and the screen is just blank when I go into making a payment. It happens on my phone too. Anyone else having this issue?

Re: Can't Make Card Payment On Line!

ValuSkr — Wed, 13 Sep 2017 14:35:24 GMT

You can probably just call (land line - not a smart phone) and make a payment.

Re: Can't Make Card Payment On Line!

software — Wed, 13 Sep 2017 15:59:09 GMT

No problem for me

Are you scrolling around to see if what you need is way below or to the side?

Only other thing I can suggest is to clear cache and cookies and restart.

Re: Can't Make Card Payment On Line!

sullw — Sun, 17 Sep 2017 05:27:49 GMT

I tried recently and got a pop up that said my account was suspended. I called and they said they were having technical issues and I was not suspended ( which I suspected), I would definitely call if this continues to be an issue.

Re: Can't Make Card Payment On Line!

Ginna Sue — Wed, 25 Oct 2017 16:37:22 GMT

Yes I wanted to make a larger payment. Emailed me instructions on steps to go to easy pay and did all that when I clicked on continue which should have taken me to the final step. Page stated QVC site unavailable. Tried several times over several days. Same thing happens.

They suggested I call which I did. They don't know why but they would make the payment for me.

Kinda defeates makes the easy online easy payment claim.