topic Re: QVC Returns in Q Talk

QVC Returns

LilMadi — Fri, 14 Jul 2017 15:18:54 GMT

Can anyone please tell me why I'm receiving my QVC products from QVC Returns Department? Are these items that have been returned to them by customers? Thank you.

Re: QVC Returns

Stevie Nix — Fri, 14 Jul 2017 15:25:36 GMT

Almost everything I get has that return address. I think it is in case your package is undeliverable it will go back to the "Returns" dept. I do not believe these are customer returns (altho some might be.)

Re: QVC Returns

LilMadi — Fri, 14 Jul 2017 15:28:01 GMT

Thank you! My orders didn't use to come from there so I wasn't sure.

Re: QVC Returns

x Hedge — Fri, 14 Jul 2017 15:44:12 GMT

@LilMadi, that's questioned several times a year, usually in Customer Care, and mods have jumped in to reassure posters they aren't being sent other customer's returns.

Try a forum search, 'returned items' and so on.

Re: QVC Returns

LilMadi — Fri, 14 Jul 2017 15:45:52 GMT

Thank you for the info, appreciate it!

Re: QVC Returns

KLm — Fri, 14 Jul 2017 18:10:56 GMT

I just received and returned a Fly London pair of shoes that HAD been either returned once, worn by someone on air, or tried on in the comfort of the warehouse. None of the original packaging was properly in place. Paid S&H to get this junk and to send it back. I wrote on the return notice that this was a return.

Re: QVC Returns

kaydee50 — Fri, 14 Jul 2017 19:14:26 GMT

I usually assume I've gotten a "returned" item if the labels have been emoved and the packaging is different. It's OK with me as long as it doesn't look like it's been worn.

Re: QVC Returns

LilMadi — Fri, 14 Jul 2017 19:50:47 GMT

To be honest, I'm not okay with it. If you're going to charge me full cost and s&h, then I expect everything to be intact as in NEW, not used. Otherwise, reduce the price for the item or the s&h.

Re: QVC Returns

geezerette — Fri, 14 Jul 2017 22:04:10 GMT

@LilMadi wrote:
To be honest, I'm not okay with it. If you're going to charge me full cost and s&h, then I expect everything to be intact as in NEW, not used. Otherwise, reduce the price for the item or the s&h.

@LilMadi

I totally agree. I just received a clothing item this week that obviously was a return: loose threads, no hang tag, different packaging than the originals I had received earlier and worst of all, it absolutely reeked of some horrible perfume! And I had paid over $100 for it! I sent it back with a sort of nasty note that I considered the item to be damaged in that condition. And a suggestion to QVC that unless a returned item arrives back in its original, unopened packaging, that it be resold "As Is" so that anyone purchasing will know that it may arrive not in brand-new pristine condition.

Re: QVC Returns

GCR18 — Sat, 15 Jul 2017 02:26:46 GMT

The return address was changed late last year.

Re: QVC Returns

CalminHeart — Sat, 15 Jul 2017 11:47:13 GMT

It's the standard return address in case your package can't be delivered. They've used it for years.

Re: QVC Returns

deedledeedeedle — Mon, 29 Jan 2018 12:38:52 GMT

I've lost the address for the SC Jewelry Return address. Does anyone have it handy?

Dee

Re: QVC Returns

DJs mom — Mon, 29 Jan 2018 18:49:20 GMT

wrote:
I've lost the address for the SC Jewelry Return address. Does anyone have it handy?

Dee

@deedledeedeedle from the QVC website:

Jewelry
QVC, Inc.
Jewelry Returns
2200 TV Road
Florence, SC 29501