topic Re: Messing With the Website Again! in Q Talk

Messing With the Website Again!

rae smith — Tue, 11 Jul 2017 01:25:49 GMT

I clicked on 'Items Recently on Air" and the shows were all in military time! What is the deal with that!!

Re: Messing With the Website Again!

Meryl — Tue, 11 Jul 2017 01:49:51 GMT

Me too. And the whole website is different again. Can someone please tell them that changing their website every year is a dumb idea. And to fix the military time.

Re: Messing With the Website Again!

Kachina624 — Tue, 11 Jul 2017 02:32:14 GMT

One solution: Learn military time. Just consider that noon is 12:00, then add the hour to get the military version, like 4pm + 12:00 = 16:00. Millions of soldiers, sailors and airmen have figured it out; so can you.

Re: Messing With the Website Again!

Sweeper — Tue, 11 Jul 2017 02:32:46 GMT

Why would you change your show listings to a 24 hour military style timeline? Do you really think your shopping clientele live their lives using this time style? This change does not make it user friendly.

Re: Messing With the Website Again!

De Anna — Tue, 11 Jul 2017 03:27:22 GMT

Change isn't always good. Where are the top finds and the one day onlys? Also, what happened to the way you view your statement on line? I find it harder to understand, to much going here and there. Quit changing things!

Re: Messing With the Website Again!

sunshine45 — Tue, 11 Jul 2017 03:39:56 GMT

i know a number of people have been talking about military time, but i have not had that problem......everything is showing up in regular et for my listings.

are you all on computers or phones/tablets? are you using the regular website or the app?

Re: Messing With the Website Again!

DJP — Tue, 11 Jul 2017 03:44:31 GMT

Who thought that this was a good idea. Maybe some people will be too confused by it. Dumb.

Re: Messing With the Website Again!

TY — Tue, 11 Jul 2017 09:08:47 GMT

I think QVC is doing a soft rollout of a new format for the items recently on air so that it looks like a mobile app version. The time zone is whatever time zone you happen to be in instead of the time zone of QVC in PA but I have no idea why they pick a 24 hour clock to show the time.

I don't think it's a good idea to do website maintenance and redesigns the day before and day of your competitor's -- that would be Amazon -- big selling day. Why give them an even bigger advantage by having a website that may not work well? Save the maintence for the weekend!

Re: Messing With the Website Again!

Krimpette — Tue, 11 Jul 2017 12:47:22 GMT

I know how to read military time. However, I think it's a dumb way to show time here.

Re: Messing With the Website Again!

2blonde — Tue, 11 Jul 2017 15:08:37 GMT

I may or may not agree with the change, but it did give me a laugh. At work, everything I do is in military time, so it comes quite naturally to me.

Re: Messing With the Website Again!

seaBreeze — Tue, 11 Jul 2017 15:45:14 GMT

Since QVC is international, I am surprised they have not switched to the METRIC system yet. Yikes.

Re: Messing With the Website Again!

Camry22 — Wed, 12 Jul 2017 02:54:18 GMT

I didn't focus on the time as much as the format. Hate it! Do they bother to ask An actual user /customer before doing these things?

Re: Messing With the Website Again!

Ms Tink — Thu, 13 Jul 2017 02:19:48 GMT

You be surprise at how many jobs work by this time table. When I work at the hospital they went by the 24 hour time. Most Law Enforcement use it also.

Re: Messing With the Website Again!

Moonchilde — Thu, 13 Jul 2017 02:46:43 GMT

I haven't had any military time issues (and it wouldn't bother me, my work time clocks when I had to use them were often on military time), but it's been a PITA just to sign in for the past week. Constant cache clearing and switching of browsers just to sign in. It has something to do with the d*m* Q Card pop-up.

Re: Messing With the Website Again!

TY — Thu, 13 Jul 2017 09:07:09 GMT

About the items recently on air : I see the older style with the regular time stamp on a desktop running windows. On my ipad, I see the old style trying to load before the page suddenly switches to the new format showing the items for that hour in regular time and then you have to click on the day and or time to find the other items that were aired - that is in the 24 hour clock. These steps just create excessive and unnecessary steps that annoy the user who happens to be the QVC customer. These steps may create extra clicks that showup as "progress" on some data analysis statistic for some manager but it's not how the customer wants to shop. They want easy. Shopping should not have to be this much work.

Thumbs down on the redesign.

Re: Messing With the Website Again!

Mom2Dogs — Thu, 13 Jul 2017 10:48:50 GMT

This morning (Thursday) the recently on air items are not showing up!

This is getting old.

Re: Messing With the Website Again!

Blackeyedsusan — Thu, 13 Jul 2017 19:28:00 GMT

Glad I'm not the only one with this issue. I complained to the webmaster (?) and got a generic "thanks for your input" type of message. But no suggestion or solution on how to fix it.

I know how to read military time but geesh, why should I have to figure it out? This is a SHOPPING channel, not a military, hospital or law enforcement establishment!!!