topic Re: Is Anyone Else Concerned about all the technical problems ? in Q Talk

Is Anyone Else Concerned about all the technical problems ?

Georgiagrama — Wed, 28 Jun 2017 00:23:27 GMT

As I recall, the last time the Q had this many problems the site had been hacked. Everyone had to change their passwords and check their credit cards.

Just wondered if anyone else was concerned.

Re: Is Anyone Else Concerned about all the technical problems ?

brandiwine — Wed, 28 Jun 2017 00:26:22 GMT

I just thought in was ineptness.

Re: Is Anyone Else Concerned about all the technical problems ?

Q4u — Wed, 28 Jun 2017 00:28:12 GMT

Another exercise in keeping their Techs employed....

Re: Is Anyone Else Concerned about all the technical problems ?

Diggerdan — Wed, 28 Jun 2017 00:29:51 GMT

Yes! I posted my concern last weekend during the 4-day outage with their systems, suggesting that QVC post a truthful statement re what the problems are/hacking of customer info involved/ their resolution to the massive downtimes-I have seen nothing so far.....

Re: Is Anyone Else Concerned about all the technical problems ?

January121 — Wed, 28 Jun 2017 00:37:33 GMT

I AM VERY CONCERNED!!!!!! .... Hey QVC what the heck is going on???????

Re: Is Anyone Else Concerned about all the technical problems ?

hoosieroriginal — Wed, 28 Jun 2017 00:38:31 GMT

I think everyone that shops at the Q should be concerned.

Re: Is Anyone Else Concerned about all the technical problems ?

Georgiagrama — Wed, 28 Jun 2017 01:23:20 GMT

As I recall from the last massive hack, they did not let anyone know until they "suggested" we all change our passwords.

I'm thinking it's already too late......again.

Re: Is Anyone Else Concerned about all the technical problems ?

HeiressIn-FL — Wed, 28 Jun 2017 01:55:32 GMT

.....smh

Re: Is Anyone Else Concerned about all the technical problems ?

bonnielu — Wed, 28 Jun 2017 02:36:24 GMT

Could be a hack. Not going to tell us if that is the case.

Re: Is Anyone Else Concerned about all the technical problems ?

Silverandgold — Wed, 28 Jun 2017 03:04:36 GMT

They seem to have more problems with their website than any other shopping site that I use. I was watching the show & heard several times that orders could not be placed online for quite awhile - telling people to call? Good grief, how antiquated i that; they used to almost beg for you to place your order online. Now today I couldn't see my order history when I wanted to check past orders. I don't order as much as I used to, and then all these problems when I finally wanted to place an order.

Re: Is Anyone Else Concerned about all the technical problems ?

Ilovetea — Wed, 28 Jun 2017 03:40:15 GMT

Yes I am concerned. It could mean any number of things and none of them good.

Re: Is Anyone Else Concerned about all the technical problems ?

SurferWife — Wed, 28 Jun 2017 03:45:15 GMT

If you are concerned then change your password.

Re: Is Anyone Else Concerned about all the technical problems ?

CareBears — Wed, 28 Jun 2017 03:54:52 GMT

@SurferWife As soon as the system was back up that is exactly what I did, and I suggest everyone do the same!

Re: Is Anyone Else Concerned about all the technical problems ?

Ilovetea — Wed, 28 Jun 2017 04:37:50 GMT

@SurferWife wrote:
If you are concerned then change your password.

Already done

Re: Is Anyone Else Concerned about all the technical problems ?

Lila4Now — Wed, 28 Jun 2017 08:52:16 GMT

Yes, I'm concerned. Yes, I changed my password. I also don't trust QVC to tell us if they were hacked, unless they are forced to do so. I no long trust this company to be honest, and I seriously doubt I will order anything from them. If they had been upfront with what was going on, that might have been one thing. Fact is, they are still trying to hide what happened, which makes me trust them even less. I feel their whole IT department is incompetent. My bet is they are trying to save money, and are not very diligent about security.

Re: Is Anyone Else Concerned about all the technical problems ?

Caaareful Shopper — Wed, 28 Jun 2017 11:49:41 GMT

I've been hearing a lot on the news this morning that ransomware hit computer systems all over the world yesterday. At least one hospital system in Pittsburg, PA could not look up patient care because their systems were down.

I wonder if QVC's systems are networked in that same maze and subsequently effected by the same cyberattack.

Re: Is Anyone Else Concerned about all the technical problems ?

CalminHeart — Wed, 28 Jun 2017 12:01:10 GMT

I haven't had any problem with the website in ages.

Re: Is Anyone Else Concerned about all the technical problems ?

SeaMaiden — Wed, 28 Jun 2017 13:50:06 GMT

@bonnielu wrote:
Could be a hack. Not going to tell us if that is the case.

Yes... this last episode that lasted about a week the hosts kept saying it was TECHNICAL DIFFICULTIES..... that was all we heard. Even the Moderators would not say anything lips zipped.

Re: Is Anyone Else Concerned about all the technical problems ?

depglass — Wed, 28 Jun 2017 14:02:48 GMT

Maybe I have my head in the sand, but I've had the same signin name, password, and debit card number forever. Whenever they used to tell us to sign in with a new ID, I just used the old one. I've never been hacked by anyone. QVC's website is head and shoulders above Sephora, for example. Now there's a problem.

Re: Is Anyone Else Concerned about all the technical problems ?

febe1 — Wed, 28 Jun 2017 14:40:58 GMT

I see both large problems and little tick problems so often, I now am used to it and just take it for granted. Most techs would lose their jobs over such faulty site.