topic Re: Q - you have a problem in Q Talk

Q - you have a problem

ms traditional — Sat, 25 Mar 2017 00:01:16 GMT

when you sign in to get to the Boards/Forum/Blogs, you then get directed to "Order Status" and not to the Forums. this has been going on for a while and others have mentioned it. please fix.

Re: Q - you have a problem

ValuSkr — Sat, 25 Mar 2017 00:04:01 GMT

I think they intend for it to work like that.

Re: Q - you have a problem

twinsister — Sat, 25 Mar 2017 00:10:45 GMT

Everytime I want to "heart" a post, I have to sign in and then it redirects me to my wish list.

I wish they would fix this - maybe I should put that on my wish list!!

Re: Q - you have a problem

software — Sat, 25 Mar 2017 00:11:33 GMT

Posters have been complaining all week. Looks like it's our "new normal"

@ms traditional wrote:
when you sign in to get to the Boards/Forum/Blogs, you then get directed to "Order Status" and not to the Forums. this has been going on for a while and others have mentioned it. please fix.

Re: Q - you have a problem

NicksmomESQ — Sat, 25 Mar 2017 00:11:42 GMT

They must not care that it's driving us crazy!!!!!

Re: Q - you have a problem

SeaMaiden — Sat, 25 Mar 2017 00:12:44 GMT

@ValuSkr wrote:
I think they intend for it to work like that.

@ValuSkr If they intend it to work this way, why not tell us that so we are not waiting for a fix? That is an easy solution.

Re: Q - you have a problem

ms traditional — Sat, 25 Mar 2017 00:24:37 GMT

@SeaMaiden wrote:
@ValuSkr wrote:
I think they intend for it to work like that.

@ValuSkr If they intend it to work this way, why not tell us that so we are not waiting for a fix? That is an easy solution.

@ValuSkr i don't see how it benefits them to direct us to order status. i think because both the forums and order status involve signing in, some wires got crossed when they made some other adjustment. i am sick of it however.

Re: Q - you have a problem

kivah — Sat, 25 Mar 2017 00:38:19 GMT

Very Very Annoying. Has been happening to me as well - and I notified the customer svce - to no avail.

Re: Q - you have a problem

Annabellethecat66 — Sat, 25 Mar 2017 00:56:53 GMT

I dislike it too. It's a pain in the neck......

Re: Q - you have a problem

Katcat1 — Sat, 25 Mar 2017 00:59:06 GMT

The Q is aware of it and everyone is complaining but it is falling on deaf ears. It's nice to know you're valued. NOT. :catvery-happy:

Re: Q - you have a problem

circles — Sat, 25 Mar 2017 01:07:18 GMT

If this is the new "norm" then I would like to know why...what is the purpose of sending us to the orders...what does that do for them ...i know it aggravates the heck out of us...Why isn't someone being honest and tell us they really are not trying to correct it...and if they are trying to correct it...why is it taking so long...how did it happen in the first place...

Re: Q - you have a problem

sandraskates — Sat, 25 Mar 2017 01:08:22 GMT

@SeaMaiden wrote:
@ValuSkr wrote:
I think they intend for it to work like that.

@ValuSkr If they intend it to work this way, why not tell us that so we are not waiting for a fix? That is an easy solution.

I agree with both of you. After days of this with no change - for what should be an easy fix - I think it is intentional. They should just admit it.

Re: Q - you have a problem

Love my grandkids — Sat, 25 Mar 2017 02:39:59 GMT

Someone from the Q has posted that IT is "working on it". REALLY? I've been dealing with this crappola for *3* weeks.

NO ONE is working on it. Not. At. All.

Re: Q - you have a problem

Gramy24 — Sat, 25 Mar 2017 11:31:11 GMT

Perhaps their IT people are too busy keeping up with creative ways to constantly change the home page with crafty little tricks that force customers to "look around" more for what used to be simple to find; or they need to hire smarter IT people who know how to fix this problem; or like one poster mentioned they want it this way! Why they would want it this way is beyond my brain but then lots of what they do is. The only thing I can think of is they were/are trying to allow people to only have to sign in once - like for account information AND for forum postings. I always had to sign in twice to post even if I had already signed in to check my order status. Perhaps in trying to fix that problem, they created another but for goodness sakes - undo what they did!

Re: Q - you have a problem

handygal2 — Sat, 25 Mar 2017 11:57:36 GMT

I believe this has been going on for about a week and a half now. If they intended to fix it, l think it would have been done by now. It certainly would be nice to let us know, one way or the other...

If this change is intentional, it's a big bust! JMHO.

Re: Q - you have a problem

isaboo — Sat, 25 Mar 2017 13:22:28 GMT

I too have been experiencing this - it is very frustrating!

Re: Q - you have a problem

stevieb — Sat, 25 Mar 2017 23:43:40 GMT

If this is intended then they need to get off their collective backsides and say so. I mean, after all, they have an entire website at their disposal with which to COMMUNICATE with their CUSTOMERS... If it isn't intended and they truly are working on it, as slow as that seems to be, they likewise need to COMMUNICATE with us to let us know what is going on... It has never ceased to amaze me that they almost NEVER use this website to alert the client base of things that impact us...

Re: Q - you have a problem

AuntG — Sat, 25 Mar 2017 23:49:02 GMT

@Katcat1 wrote:
The Q is aware of it and everyone is complaining but it is falling on deaf ears. It's nice to know you're valued. NOT. :catvery-happy:

----------I agree that they don't care. Maybe it's a ploy to make me feel guilty that I've only purchased one thing so far this year.

Re: Q - you have a problem

Caligurll — Sat, 25 Mar 2017 23:58:57 GMT

I go to the address bar and use the QVC link from the drop down menu (Top sites) and it takes me right to the forum log in.

Re: Q - you have a problem

EdithEllenLily — Sun, 26 Mar 2017 00:19:16 GMT

It is VERY ANNOYING!!

But it has saved me more than $300.00!! When I was directed to my Orders, I saw two lovely but not necessary Barbara Bixby items that I had ordered (earrings and an enhancer) so I was REMINDED that I had ordered them and CANCELED them!

@ms traditional @Annabellethecat66 @stevieb @handygal2