topic Re: Question about Easy Pay in Q Talk

Question about Easy Pay

Kitty Galore — Sun, 26 Feb 2017 13:41:22 GMT

I ordered an item that was offered on EP with a check , then went to change over to my Credit card and the EP option was not offered. It has always been in the past. If I wanted to change over method of páyment it would slats offer the EP option . The item was offered at a OTO price wondering if that makes the difference? Has anyone else had this happen?

Re: Question about Easy Pay

okaywitheasypay — Sun, 26 Feb 2017 15:03:18 GMT

@Kitty Galore if your question is not answered here you may want to try the Customer Care forum or call or chat with Customer service .

Re: Question about Easy Pay

depglass — Sun, 26 Feb 2017 17:40:52 GMT

I think they are trying to discourage check orders.

Re: Question about Easy Pay

Kitty Galore — Sun, 26 Feb 2017 22:59:45 GMT

@okaywitheasypay wrote:
@Kitty Galore if your question is not answered here you may want to try the Customer Care forum or call or chat with Customer service .

@okaywitheasypay. I should have posted it in customer care , I just didn't see it. I guess I will call cs now and see what they say. Thanks

Re: Question about Easy Pay

Kitty Galore — Sun, 26 Feb 2017 23:04:04 GMT

@depglass wrote:
I think they are trying to discourage check orders.

I'm not finding that to be true , at least not In my orders. Might be if someone routinely does not change over to a cc.

Re: Question about Easy Pay

Beth-QVC — Mon, 27 Feb 2017 02:16:48 GMT

@Kitty Galore

An item that is purchased with a check and then moved to a credit card for payment should be at the price and credit terms offered when orignally purchased. If there is an order you want me to review I would be happy to do so. Just send me an email to QVCSocialTeam@qvc.com with the order number.

Beth QVC

Re: Question about Easy Pay

Carol08 — Mon, 27 Feb 2017 23:20:26 GMT

The same thing happened to me. I wanted an item with 5 easy pays, using my Q-card. When I tried to order it, the easy pays went down to only 3.