topic Re: Question on delivery in Q Talk

Question on delivery

qvcfreak — Mon, 30 Jan 2017 17:06:56 GMT

I was checking status on my order, hoping to receive my omega necklace today and was a little baffled. I live in Texas and am wondering why it left the state. Saturday morning it arrived in the main post office and by the afternoon it was in Bronxville, NY

Re: Question on delivery

GCR18 — Mon, 30 Jan 2017 17:23:36 GMT

I would go to the local post office and ask. I find you get better responses in person.

Re: Question on delivery

qvcfreak — Mon, 30 Jan 2017 17:26:59 GMT

@GCR18 Thanks I will do that. I called customer service and they said it was probably an error.

Re: Question on delivery

ChynnaBlue — Mon, 30 Jan 2017 17:35:14 GMT

@GCR18 wrote:
I would go to the local post office and ask. I find you get better responses in person.

Yeah, that's a Post Office thing, not a QVC thing. Once it leaves their distribution center, QVC can only report what the USPS log says.

Re: Question on delivery

KingstonsMom — Mon, 30 Jan 2017 17:39:49 GMT

@qvcfreak wrote:
@GCR18 Thanks I will do that. I called customer service and they said it was probably an error.

@qvcfreak

I agree with CS, it's probably a tracking error. I've had weird things like that show on orders, only to have it delivered on time.

Re: Question on delivery

qvcfreak — Mon, 30 Jan 2017 18:11:48 GMT

Thanks guys I will keep you posted

Re: Question on delivery

pattypeep — Mon, 30 Jan 2017 18:11:51 GMT

Whenever I track an order (from any seller) it many times does not make sense, but my item eventually gets to me. I don't recall having anything get lost and I buy almost exclusively from the internet. It appears as though they are trying to get the deliveries done without incurring any extra cost.

Re: Question on delivery

millieshops — Mon, 30 Jan 2017 19:02:12 GMT

I buy very little beyond renewals of my AD's nowadays but recently I did place 2 orders. Both were promised for Wednesday, 2/1. Both arrived early on Thursday, 1/26.

I buy locally for everything I need right away, but I have had no QVC delivert issues for well over 5 years now - and the last problem was created by my UPS driver who delivered my package to the wrong address.

By the way that isn't just a QVC problem. Last week-end I got an Amazon package that should have been delivered elsewhere, fortunately in my neighborhood and within walking distance because the package wasn't too heavy for me to carry.

Re: Question on delivery

qvcfreak — Mon, 30 Jan 2017 19:34:46 GMT

Well the postman didn't even stop at my house today, so no package for me. Maybe tomorrow.

Re: Question on delivery

2blonde — Mon, 30 Jan 2017 19:35:43 GMT

@millieshops You're a nice person for walking it over. That happens to me a lot........mostly when there's a substitute mail carrier. I've even gotten other people's medications. The streets and addresses are confusing in my condos, but I just walk it over. I just hope others will do the same for me!

Re: Question on delivery

qvcfreak — Tue, 31 Jan 2017 02:28:39 GMT

I just checked tracking status and it says "an incorrect sort routed package to wrong post office" The necklace did sell out so I hope it finds its way back to Texas

Re: Question on delivery

Ilovetea — Tue, 31 Jan 2017 02:42:03 GMT

I would suggest to continue monitoring it. Last year I ordered a camera and tracking was showing it in my state in the morning. Later in the day it was in California and out for delivery. I think someone got a free Canon DSLR, but I least I was only charged for the one I received after the holiday.

@qvcfreak wrote:
I was checking status on my order, hoping to receive my omega necklace today and was a little baffled. I live in Texas and am wondering why it left the state. Saturday morning it arrived in the main post office and by the afternoon it was in Bronxville, NY

Re: Question on delivery

qvcfreak — Tue, 31 Jan 2017 04:08:21 GMT

@Ilovetea Thanks, not giving up hope, like I said it sold out and I really want it so I'm keeping my fingers crossed.

Re: Question on delivery

qvcfreak — Wed, 08 Feb 2017 22:33:15 GMT

Sadly this morning I called and will have my money refunded, Since the 2nd of February, the last update shows it was in New Jersey but no updates since. Checked tracking on the usps site and says there is no information. I guess someone somewhere is enjoying what would've been my necklace. I always thought with tracking you could at least determine where the item was/is but I guess not.

Re: Question on delivery

Ilovetea — Sun, 12 Feb 2017 21:26:51 GMT

I am sorry to hear you didn't get your item.