topic Re: Waitlist items in Q Talk

Waitlist items

Jtdmum — Sun, 15 Jan 2017 00:07:20 GMT

Ive been waiting for a kitchen item for what seems like months. I just checked to see if ot had shipped and noticed its available for sale but I'm still on waitlist?

Hmmm...

Re: Waitlist items

Kachina624 — Sun, 15 Jan 2017 00:30:52 GMT

Is the one on sale the exact same item number? I think I'd cancel wait list and place my order.

Re: Waitlist items

Jtdmum — Sun, 15 Jan 2017 01:05:38 GMT

Its a replacement order for something they were supposed to send me, it never arrived and two calls to CS later they still hadnt sent it si I ended up on wait list. I received a card in the mail stating it would be ready in January. Clearly its ready but q has dropped the ball again. I think im going to wait to see just how long they actually take to send this out and then send a scathing letter to the CEO along with a request to cancel my account.

Re: Waitlist items

Barbara-QVC — Sun, 15 Jan 2017 08:13:41 GMT

@Jtdmum wrote:

Its a replacement order for something they were supposed to send me, it never arrived and two calls to CS later they still hadnt sent it si I ended up on wait list. I received a card in the mail stating it would be ready in January. Clearly its ready but q has dropped the ball again. I think im going to wait to see just how long they actually take to send this out and then send a scathing letter to the CEO along with a request to cancel my account.

Hi @Jtdmum

If you would please email the order information to us at QVCSocialTeam@qvc.com we would be more than happy to take a look at this for you.

Barb

Customer Care