topic Re: How often do I have to log in? in Q Talk

How often do I have to log in?

tototwo — Fri, 28 Oct 2016 14:27:37 GMT

When I first open the Q website, it says "Welcome A____" at the top right of the page. I click on My Account, and I have to put in my log in name and password to open it. When I'm done there, I click on the forums, and again, I have to put in my log in name and password. Then I attempt to "heart" a poster's comment, and I'm required to log in again. Even tho it still says "Welcome A_____" at the top of the page.

This didn't happen just today. It's every time I come to QVC. I have to log in over and over every time I navigate to different sections of the QVC website. Does this happen to everyone? Is it normal? I'm tired of it.

Re: How often do I have to log in?

GCR18 — Fri, 28 Oct 2016 14:31:42 GMT

I log in to view my account or order and I log in for the forum. I don't go to my account or order everyday, so usually it's once for the forums.

Re: How often do I have to log in?

2blonde — Fri, 28 Oct 2016 14:36:12 GMT

It's not normal. I'm using Windows 7 with Chrome, and I only have to log in once for "My account" or once for the boards. It keeps me logged in for at least several hours (I may leave it running in the background while I do something else). Chrome stores my log in info, so I don't even have to type it in. I'm no techie, but your problem sounds like a security issue to me.

Re: How often do I have to log in?

circles — Fri, 28 Oct 2016 15:14:53 GMT

I have Windows 7 and I have to log in as much as the OP...

Re: How often do I have to log in?

Bhvbum — Fri, 28 Oct 2016 15:19:13 GMT

Amen! Amen!

I am so tired of this too!

Re: How often do I have to log in?

Havarti — Fri, 28 Oct 2016 16:59:39 GMT

I have Windows 10 and I have to log in as much as the OP. I don't like it either.

Re: How often do I have to log in?

spix — Fri, 28 Oct 2016 17:54:25 GMT

@GCR18 wrote:
I log in to view my account or order and I log in for the forum. I don't go to my account or order everyday, so usually it's once for the forums.

Me too

Re: How often do I have to log in?

Marp — Fri, 28 Oct 2016 19:20:54 GMT

I'm on a PC running Windows10 and using the latest version of Firefox. When I go to the retail site and want to go to my account I sign in once and remain logged in until I either sign out or close my browser.

When I come to the boards I log in once and stay logged in until I either sign out of close my browser unless there has been no activity from me for about three hours. If I even refresh a page at least once every two to three hours I stayed logged in.

Re: How often do I have to log in?

Twins Mom — Sun, 30 Oct 2016 23:30:46 GMT

I have that experience. In addition after several posts I get some kind of message that I have to call and get ok'd because of incorrect sign-in. That is only sometimes the case.

Re: How often do I have to log in?

BalletBabe — Mon, 31 Oct 2016 00:16:27 GMT

Everytime you leave the site you have to sign in. It is probably for security reasons. You can save your password and it only takes a minute to sign in if you do that.

Re: How often do I have to log in?

tototwo — Mon, 31 Oct 2016 18:53:36 GMT

@BalletBabe and others ~ I always log out when I leave Q's website even tho it's probably automatic. If I'm not on the website, I don't want to be logged in. What I'm talking about is that once I log in to Q's general website, I should be able to go to any section/department of the website without having to log in a 2nd or 3rd time. If I log in on the main page, I should be able to read reviews, post on the forums, check my account, whatever, without having to log in on every page I open.

I use 3 different computers with different operating systems and browsers. This log-in problem happens to me no matter if I'm using Chrome, IE, or something else. I'm glad to read others have this problem too. It's kind of a nuisance, isn't it?